Hendrick Honda of Charleston

I came in "just to look", and came home with a new car. My daughter bought her van from Bob in September 2010, but Bob had retired, so we met Frank. We looked on Tuesday of last week, came back new car. My daughter bought her van from Bob in September 2010, but Bob had retired, so we met Frank. We looked on Tuesday of last week, came back Wednesday and looked, came back Thursday to deal but my car was gone! Frank took my number and called as soon as the new ones came in. We came in today, test drove, did some wheeling and dealing, and came home happy. His customer service was great, he was friendly and very knowledgable. My overall experience was great, so much so, that I made sure to get extra business cards to give out to all my friends. My nine year old grandson already has his mind set on taking over the new car when he turns 16, by that time, he says I'll "be too old to drive". Now you know why I had to get one with a sunroof! More

My visit was a rather good one, all three I had. I didn't feel pressured to buy something I wasn't interested in, however the cars I did express interest were at hand. Brett was friendly and helpful, willing feel pressured to buy something I wasn't interested in, however the cars I did express interest were at hand. Brett was friendly and helpful, willing to answer any questions I had. I bought my previous vehicle from Rick Hendrick Honda of Charleston, and it lasted a long time with minimal problems... I hope the same for my new car. Thanks, Tracie L. Bosc More

Thanks to this dealership (and some fortunate turn of events), I walked out with a 05 Honda Accord coupe of my dreams. When me and my friend pulled up, we were greeted by Bernie who from the start, had events), I walked out with a 05 Honda Accord coupe of my dreams. When me and my friend pulled up, we were greeted by Bernie who from the start, had a cool and calm head. He asked me what I was looking for specifically and wound up narrowing down two cars, neither of which were my dream car, but would have sufficed. After much deliberation, I told Bernie that I was going to walk around and look at some other cars which he wasn't upset about. After checking next door, I found a car I was interested in, and he transferred it over and we test drove. I immediately fell in love (with the car that is) and looked over the paperwork and carfax, and made my decision. I would recommend this dealership to anyone to go to and ask for Bernie, especially if you like Honda's. He worked with Honda for years and thanks to his non-pushy attitude and patience (along with my patience), I have a car, I never thought I would see myself driving (yet could always imagine it)! More

Best customer service i have ever experienced at any Dealership!!!! Bernie is the best. I did not feel pressured or talked down to at any time. As a single girl we are always skeptical about going to th Dealership!!!! Bernie is the best. I did not feel pressured or talked down to at any time. As a single girl we are always skeptical about going to the dealership alone but Bernie answered all my questions, never appeared to be annoyed when i kept changing my mind, and was extremely helpful. Five days after my purchase i am loving my "new" used car. Have absolutly zero regrets would recommend this dealership to everyone. Thanks Bernie More

I enjoyed purchasing my vehicle at this dealership. I am a first time car buyer and I was very impressed with how informative Frank was about the Honda Accord and his patience in answering my questions. I a first time car buyer and I was very impressed with how informative Frank was about the Honda Accord and his patience in answering my questions. I was also very pleased with the sales manager,Ron Wilkin, for helping to get me in the vehicle that I really wanted. Overall, my experience was great and I would recommend this dealership to anyone looking for a new or pre-owned Honda. More

I was having trouble hooking up my phone with the bluetooth. I stopped by the dealership for technical support. Bernie not only helped me get my phone connected, but also took the time to add all my bluetooth. I stopped by the dealership for technical support. Bernie not only helped me get my phone connected, but also took the time to add all my contacts and show me how to use all of the available options. Bernie was very knowledgeable and very kind. More

I contacted Matt (Sales Mgr) on Friday to let him know that I would be in on Saturday to help my daughter purchase a vehicle after graduating from MUSC. I asked that he connect us with an sales rep that that I would be in on Saturday to help my daughter purchase a vehicle after graduating from MUSC. I asked that he connect us with an sales rep that help her through the process since I am from GA. We arrived on Saturday morning and met Frank Giovannone. He did exactly what I had asked for in that he was very helpful to us and showed us exactly what we asked to see. His style helped my daughter overcome the first time car buying fear and ultimately led to her purchasing a Honda Certified CRV. It was a great experience for her and Frank explained the process very well for her future car buying as well. I would highly recommend Frank and the rest of the Hendrick Honda team at Charleston. More

From the time I walked in the door through the finalizing of my new purchase, I was treated with great respect and care. This is the second time I have bought a new car from Brett at Honda. He was very hel of my new purchase, I was treated with great respect and care. This is the second time I have bought a new car from Brett at Honda. He was very helpful in getting me into the car I wanted both times. He treated me as if I were his top priority and explained everything very well. I would, without hesitation, recommend people to come visit Brett when they are ready to buy a car. More

I wasn't looking for a new car but was told about some incentives/discounts that were being offered by Honda. It was not a hard decision to buy a new Civic. At 0.9% financing, it was too good to pass. I incentives/discounts that were being offered by Honda. It was not a hard decision to buy a new Civic. At 0.9% financing, it was too good to pass. I have bought 3 other cars from this dealership and have always gotten outstanding pricing and service. My saleman and the general manager were great to work with... They were professional and courteous, and within an hour of stepping on the lot, I drove off with a new car for a great price. More

I have been to many car dealerships, and Hendrick Honda has surpassed all of them in every category. The incredible salesman, Bernie Boettcher, would bend over backwards for anyone, and it seemed like eve has surpassed all of them in every category. The incredible salesman, Bernie Boettcher, would bend over backwards for anyone, and it seemed like everyone else would do the same. Bernie really took the time and actually listened to what I was saying and responded accordingly. He did not just rattle off a speech that seemed pre-planned. He was conscious of my needs and limitations and I have never had a better experience. The service department is equally impressive as exemplified in their exceptional decorum and hospitality. The rest of the dealership is spotless and every person greeted you with a smile! Thanks Hendrick, and BERNIE! You guys are the BEST! More