Hendrick Honda of Charleston

Thanks to this dealership (and some fortunate turn of events), I walked out with a 05 Honda Accord coupe of my dreams. When me and my friend pulled up, we were greeted by Bernie who from the start, had events), I walked out with a 05 Honda Accord coupe of my dreams. When me and my friend pulled up, we were greeted by Bernie who from the start, had a cool and calm head. He asked me what I was looking for specifically and wound up narrowing down two cars, neither of which were my dream car, but would have sufficed. After much deliberation, I told Bernie that I was going to walk around and look at some other cars which he wasn't upset about. After checking next door, I found a car I was interested in, and he transferred it over and we test drove. I immediately fell in love (with the car that is) and looked over the paperwork and carfax, and made my decision. I would recommend this dealership to anyone to go to and ask for Bernie, especially if you like Honda's. He worked with Honda for years and thanks to his non-pushy attitude and patience (along with my patience), I have a car, I never thought I would see myself driving (yet could always imagine it)! More

Best customer service i have ever experienced at any Dealership!!!! Bernie is the best. I did not feel pressured or talked down to at any time. As a single girl we are always skeptical about going to th Dealership!!!! Bernie is the best. I did not feel pressured or talked down to at any time. As a single girl we are always skeptical about going to the dealership alone but Bernie answered all my questions, never appeared to be annoyed when i kept changing my mind, and was extremely helpful. Five days after my purchase i am loving my "new" used car. Have absolutly zero regrets would recommend this dealership to everyone. Thanks Bernie More

I enjoyed purchasing my vehicle at this dealership. I am a first time car buyer and I was very impressed with how informative Frank was about the Honda Accord and his patience in answering my questions. I a first time car buyer and I was very impressed with how informative Frank was about the Honda Accord and his patience in answering my questions. I was also very pleased with the sales manager,Ron Wilkin, for helping to get me in the vehicle that I really wanted. Overall, my experience was great and I would recommend this dealership to anyone looking for a new or pre-owned Honda. More

From the time I walked in the door through the finalizing of my new purchase, I was treated with great respect and care. This is the second time I have bought a new car from Brett at Honda. He was very hel of my new purchase, I was treated with great respect and care. This is the second time I have bought a new car from Brett at Honda. He was very helpful in getting me into the car I wanted both times. He treated me as if I were his top priority and explained everything very well. I would, without hesitation, recommend people to come visit Brett when they are ready to buy a car. More

I was having trouble hooking up my phone with the bluetooth. I stopped by the dealership for technical support. Bernie not only helped me get my phone connected, but also took the time to add all my bluetooth. I stopped by the dealership for technical support. Bernie not only helped me get my phone connected, but also took the time to add all my contacts and show me how to use all of the available options. Bernie was very knowledgeable and very kind. More

I contacted Matt (Sales Mgr) on Friday to let him know that I would be in on Saturday to help my daughter purchase a vehicle after graduating from MUSC. I asked that he connect us with an sales rep that that I would be in on Saturday to help my daughter purchase a vehicle after graduating from MUSC. I asked that he connect us with an sales rep that help her through the process since I am from GA. We arrived on Saturday morning and met Frank Giovannone. He did exactly what I had asked for in that he was very helpful to us and showed us exactly what we asked to see. His style helped my daughter overcome the first time car buying fear and ultimately led to her purchasing a Honda Certified CRV. It was a great experience for her and Frank explained the process very well for her future car buying as well. I would highly recommend Frank and the rest of the Hendrick Honda team at Charleston. More

I purchased a 2008 Honda Civic EX, 5spd manual transmission, with 37k miles today and it's a great car so far! I was greeted in a friendly manner upon my first visit by Bernie Boettcher, one of th transmission, with 37k miles today and it's a great car so far! I was greeted in a friendly manner upon my first visit by Bernie Boettcher, one of the salesmen there. He was very professional and demonstrated exceptional knowledge of the vehicles, prices, performance, options... you name it; if you had a question about something, Bernie knew the answer to it. The car that I initially went to look at had already been sold, but Bernie took me around the lot to show me models of similar price, quality, mileage, etc. I left feeling somewhat discouraged, but then again perhaps I was far too specific with what I was looking for. I returned roughly a week later, with a more open mind and an appointment scheduled with Bernie in advance. He already had a few cars on the lot picked out that he thought I might be interested in, and I test drove the EX that I am now the proud owner of. Instantly I felt like it was the car for me. It was clean, ran great, was thoroughly inspected, and the test drive was very enjoyable; however, it was a little out of my price range. Through the next several days I texted back and forth with Bernie trying to settle on a price that was fair to myself and Hendrick Honda of Charleston. After much deliberation and number-crunching, I found a price that fit my budget, and Bernie was able to make it work. I walked off the lot with a great Honda Civic for an equally great price. Thanks to everyone at Hendrick Honda of Charleston for making my experience there a pleasant one. More

I wasn't looking for a new car but was told about some incentives/discounts that were being offered by Honda. It was not a hard decision to buy a new Civic. At 0.9% financing, it was too good to pass. I incentives/discounts that were being offered by Honda. It was not a hard decision to buy a new Civic. At 0.9% financing, it was too good to pass. I have bought 3 other cars from this dealership and have always gotten outstanding pricing and service. My saleman and the general manager were great to work with... They were professional and courteous, and within an hour of stepping on the lot, I drove off with a new car for a great price. More

I have been to many car dealerships, and Hendrick Honda has surpassed all of them in every category. The incredible salesman, Bernie Boettcher, would bend over backwards for anyone, and it seemed like eve has surpassed all of them in every category. The incredible salesman, Bernie Boettcher, would bend over backwards for anyone, and it seemed like everyone else would do the same. Bernie really took the time and actually listened to what I was saying and responded accordingly. He did not just rattle off a speech that seemed pre-planned. He was conscious of my needs and limitations and I have never had a better experience. The service department is equally impressive as exemplified in their exceptional decorum and hospitality. The rest of the dealership is spotless and every person greeted you with a smile! Thanks Hendrick, and BERNIE! You guys are the BEST! More

Salesman Bernie is one of the best salesman at Rick Salesman Bernie is one of the best salesman at Rick Hendrick Honda. At our last purchse in 2003 we swore we would never go back after having the sal Salesman Bernie is one of the best salesman at Rick Hendrick Honda. At our last purchse in 2003 we swore we would never go back after having the salesman Carl Deer...We found out that he was no longer there and that is why we returned to Honda.Bernie completely changed our attitude being a super great saleman. He was understanding and cared what we were saying and what we were looking for. The finance person John was a breeze to deal with. The overall experience was a 5 star and give stars all the way. More