Hendrick Honda of Charleston

Both Bernie and John exceeded my expectations, when I arrived at Hendrick Honda in West Ashley, SC and left driving my new certified 'used' car, a 2008 Civic. They were both friendly, knowledgable, pat arrived at Hendrick Honda in West Ashley, SC and left driving my new certified 'used' car, a 2008 Civic. They were both friendly, knowledgable, patient and offered creative solutions to my specific needs. I also had occasion to return within a few days after purchase because of a damaged sun visor. I called Bernie, and he set up my appointment. I was literally in and out of the service department in less than five minutues, with my problem resolved ( a new visor was installed). The service staff was considerate and helpful and the waiting area was roomy and comfortable. I would highly recommend Hendrick Honda of Charleston!! They were outstanding! More

I was looking for a new and dependable car and I was working with Bret Tillman at Hendrick Honda. This was my first new car and I was intimadated by the whole process. However, Bret Tillman was very pat working with Bret Tillman at Hendrick Honda. This was my first new car and I was intimadated by the whole process. However, Bret Tillman was very patient and explained the whole process with me. Not at one time did I feel I was making a wrong decission or being taken advantage of. He answered all my questions and phone calls. I will not only refer Hendrick Honda and Bret Tillman, I will be a returned customer. More

Valery did a great job. She provided great follow up and customer service on my purchase. The car is great and had one issue with the dash board being damaged. Valery made sure that the part was ordered a customer service on my purchase. The car is great and had one issue with the dash board being damaged. Valery made sure that the part was ordered and called me to give the status of the part and then called me and got me scheduled to have it repaired. More

Ed was a pleasure to work with. He was friendly, patient, and helpful. He was very knowledgeable about the cars there, and mindful of my budget. My experience with Ed was a refreshing change from patient, and helpful. He was very knowledgeable about the cars there, and mindful of my budget. My experience with Ed was a refreshing change from the many other car salesmen that I dealt with while looking for a vehicle. More

I came in for a 30,000 mile service on my Honda Odyssey and was looking around when Paige intruduced herself and i went from just looking to test driving a Ridgeline, to Purchaseing a new Honda Pilot. Thei and was looking around when Paige intruduced herself and i went from just looking to test driving a Ridgeline, to Purchaseing a new Honda Pilot. Their are two things i have never down,1- never bought a new vehicle, always preowned,2-never made a desision the same night i loooked. Paige was definetly on her game and see worked the deal and got to the numbers that i told her it would take for me to make the deal. My wife,daughter and myself could'nt be happier (unless we could trade this free oil change for 3 hendrick t-shirts, since we did purchase the 55,000mi maintance agreement that includes oil changes)But if not we are stilll happy Hendrick people driving our 3rd handrick ride 1-chevy and 2 hondas.Thanks Paige,you done a great job, i appreciate the way you made my 12yr old daughter feel included. Have a great day, Chuck & Stacey PS 1-large and 2-small More

My salesman worked hard with me to find a vehicle that accommodated my family's needs, as well as met our financial budget. I was thrilled with both! The finance dept. also went out of their way to assi accommodated my family's needs, as well as met our financial budget. I was thrilled with both! The finance dept. also went out of their way to assist with the interest rate negotiation with Wells Fargo. I couldn't have been happier. Thank you! More

Frank & Matt were both extremely helpful. I gave them an idea of the type of vehicle I wanted as well as the options. THE NEXT MORNING they located the exact vehicle I wanted (at an excellent price them an idea of the type of vehicle I wanted as well as the options. THE NEXT MORNING they located the exact vehicle I wanted (at an excellent price). They also paid me well for my trade in. I highly recommend them! More

Friendly customer service and support from the entire staff and business manager. A first car expereince for my daughter and she was very pleased with the attention she received from the saleman and the staff and business manager. A first car expereince for my daughter and she was very pleased with the attention she received from the saleman and the detailed explanation of every aspect of her first car. She will remember this for years to come! Thank you for making her feel special! More

First of all my wife, Pam, and I didn't really go to First of all my wife, Pam, and I didn't really go to purchase a new car that Saturday afternoon. We were just going to start the "looking" proce First of all my wife, Pam, and I didn't really go to purchase a new car that Saturday afternoon. We were just going to start the "looking" process. Rick Hendrick Honda was our first dealership to visit. Bob Hamlin came up to us soon upon arriving. He showed us the Honda Civic which was the car we wanted to see first, and after determining it was to small for our needs, we looked at the Honda CR-V. Bob was very patience with us taking the time to show us every CR-V on the lot. We decided that we liked the CR-V so much that we didn't want to look anywhere else. With .9% financing for 60 months and $2,500.00 for my 10 year old JEEP we closed the deal, and took our CR-V to its new home. Great product + great salesman + great financing = happy custmer! Derrick, Pam and Pollyanna Horres More

I first went to the internet and connected with Brett. He emailed me within and hour and gave me an internet price which was much lower than two other dealers that I had emailed. Two days later we went t He emailed me within and hour and gave me an internet price which was much lower than two other dealers that I had emailed. Two days later we went to the dealer and test drove the car similar to the one we wanted and it was just as we hoped, the car was great although not the interior that we wanted. Brett said that he would get us car with our interior within two days and he did. We picked up the car in three working days after the test drive, great job. More