Hendrick Honda of Charleston

I HATE buying cars. I do all my research ahead of time, know what the car is worth and what I want to pay and dread the car buying game that dealers insist on playing. Brian made it a little less painful. know what the car is worth and what I want to pay and dread the car buying game that dealers insist on playing. Brian made it a little less painful. He was very nice and friendly and walked me through the entire process. Thanks Brian-I do love my car! More

I have been a customer for a long time and my visit has always been pleasant at this location. I always feel welcomed and I know that my car is in good hands. There has never been a time that I came into t always been pleasant at this location. I always feel welcomed and I know that my car is in good hands. There has never been a time that I came into the dealership and felt that I was being taken advantage of. I'm always treated with respect and I'm always informed of what's going on. More

I know Frank since last year when I tried to Lease a Honda car for the first time. Unfortunately at that time my credit was not ready for taking that step because I'm a USA resident only three years ago Honda car for the first time. Unfortunately at that time my credit was not ready for taking that step because I'm a USA resident only three years ago, but after a year of working on my credit I did not hesitate in going back to Honda dealer and specially going back to Frank to retake my desire of leasing a Honda car. I knew that no mater what, he was going to be honest with me, and let me know my possibilities without creating false expectations. I'm a family oriented person and I can say he treated me as a family member. He knows that Im a busy person due to my work, so He did not waste my time and most important he made my desire come true. Of course, like in any other business I will always wish for a better price. As an immigrant I do not take things for granted, and I will never forget the people that have gave me a hand when I need it the most, I can say Frank is one of them. As any other step that I had to face getting my way in this country, getting my first car was not easy,but today is a reality thanks to Hendrick Honda of Charleston but most of all thanks to Frank Giovannone. He care about me and my family and looked the best option for us. More

our sales person went back to the next level and got us the price we were happy with.she was very personable,helpful and friendly.she called us the day before we came in and made a trade for our lease on t the price we were happy with.she was very personable,helpful and friendly.she called us the day before we came in and made a trade for our lease on the phone and when we got to Henrick today the price came in at first at more than we had been told it would be,but she went back in and got us the deal we had expected to get in the first place.we left with the car we wanted and very pleased with every aspect of our deal.. More

Mr. Hamlin made my first car buying experience wonderful! I visited him four months ago when I was really just in the looking process. He understood that I wasn't ready to buy at the moment and did not pre I visited him four months ago when I was really just in the looking process. He understood that I wasn't ready to buy at the moment and did not pressure me to make any commitments that day. I shopped around and and had bad experiences with other dealers. When I came back to Hendrick Honda ready to buy, Bob was so helpful and patience with me being a first time car buyer. When I bought my car, I felt confident that I was getting the great car that I wanted, not just what the dealer talked me into. I drove off the lot with a great car and a big smile on my face thanks the Mr. Hamlin and Rick Hendrick Honda! More

It was a wonderful experience. Frank and Bernard were very helpful. We didn't feel rushed with our decision to buy. We wanted to finish up the sale on Friday night and they stayed late to make that hap very helpful. We didn't feel rushed with our decision to buy. We wanted to finish up the sale on Friday night and they stayed late to make that happen. We are already thinking about the next new car. More

We have always been pleased with the service that we receive at Hendrick Honda. The service advisors are always pleasant and helpful about answering questions. Those who actually service the vehicles se receive at Hendrick Honda. The service advisors are always pleasant and helpful about answering questions. Those who actually service the vehicles seem knowledgable and have always done a good job in a timely manner. My only criticism is that dealership services still cost a little more then other service places and sometimes that factors in to where we get our service. More

Frank was very helpful, friendly, and ready to talk car with us. The only "issue" was having to wait so long to get to Finance. Other than that, it was a most remarkable, pain-free experience. I LOVE my with us. The only "issue" was having to wait so long to get to Finance. Other than that, it was a most remarkable, pain-free experience. I LOVE my Honda Odyssey. At the present, there is nothing I would have changed about my experience other than the long wait for Finance. But once we got there, it was a very good experience also. More

Ernie Banks and Bernie Boettcher were very, very helpful. My old car was totaled last month and although I needed to find a new car rather quickly, neither Ernie, nor Bernie, were overly aggressive in their My old car was totaled last month and although I needed to find a new car rather quickly, neither Ernie, nor Bernie, were overly aggressive in their efforts to earn my business. Their patience with me played a major factor in my decision to purchase a car from Hendrick Honda. More

Our sales associate, Jim Ozturk was honest, very personable, and helpful in every respect. We liked Jim from the outset. Hendrick Honda is very fortunate to have Jim as one of their sales associates personable, and helpful in every respect. We liked Jim from the outset. Hendrick Honda is very fortunate to have Jim as one of their sales associates. This is the eighth new car we have purchased and we have played the new car "buying game" with more than one dealership. This was unlike most other experiences we have had. Jim made it that way. There was no pressure and no hassles--no having to meet the sales manager prior to leaving the dealership on the first visit to hear the "what kind of deal can we make today" pitch. We used the USAA Car Buying Service which the dealership participates in and that assisted us in our purchase. That was a factor in our selection of Hendrick Honda. We were very impressed with the appearance and professionalism of the dealership overall. More