Hendrick Honda of Charleston

First of all, we where not looking to buy an automobile when we requested a quote on line. With that being said, Brian Mullinax responded within 15 mins with a quote. It caught our interest. We had an appo when we requested a quote on line. With that being said, Brian Mullinax responded within 15 mins with a quote. It caught our interest. We had an appointment with Brian, and we were early. He told us he was with another customer and did not want us to have to wait, so he handed us off to Bernie Boettcher. Bernie was the nicest salesman, he listen to what we had to say and what we wanted. We are very satisfied with our new car. We have been a FORD customer for many years, and I must say I was pleasantly surprised at the way the HONDA employess treated us. And I love my car. thank you! Angela More

The overall experience at Rick Hendrick Honda was great! The employees were so nice to our grandson who loved the playroom, but best of all was our salesman, Bernie Boettcher, who worked with us to great! The employees were so nice to our grandson who loved the playroom, but best of all was our salesman, Bernie Boettcher, who worked with us to get the best deal on our lease of our first Honda Civic. Thank you More

Great experience. No "pushy" salesperson. Courteous and genuine customer service. Paige did a fantastic job calling us back and following up after our test drives. She remained patient with Courteous and genuine customer service. Paige did a fantastic job calling us back and following up after our test drives. She remained patient with us throughout the process. She has returned our calls after we purchased the vehicle which shows her commitment to good customer service. More

Bernie was very kind and patient through out the entire process. He is an asset to your sales team. I was very happy with the service that I received and hope to continue to receive in the future. I am als process. He is an asset to your sales team. I was very happy with the service that I received and hope to continue to receive in the future. I am also feel like I got a great purchase price for my car. More

Purchasing a new car at Hendrick Honda of Charleston was the best car buying experience I have ever had. My salesman Brett Tillman was a pleasure to work with. In the past I have had terrible experiences b the best car buying experience I have ever had. My salesman Brett Tillman was a pleasure to work with. In the past I have had terrible experiences buying a new car at other dealerships. They were not pleasant and very stressful. Brett Tillman was very informative and did not pressure me. I new what I wanted in a new car and the price I wanted to pay and he worked with me till we reached an agreement. I would definitely go back to Hendrick of Charleston and request Brett Tillman when I purchase another car! More

Offer the following as constructive feedback only as my overall experience was extremely positive and I'm pleased with the exceptional service. The multi-point vehicle inspection did not flag that my ca overall experience was extremely positive and I'm pleased with the exceptional service. The multi-point vehicle inspection did not flag that my car battery had corrosion on it. It was extremely helpful to have been given a heads-up a few months beforehand about the price of the timing belt and the point at which this service would be recommended. More

I know Frank since last year when I tried to Lease a Honda car for the first time. Unfortunately at that time my credit was not ready for taking that step because I'm a USA resident only three years ago Honda car for the first time. Unfortunately at that time my credit was not ready for taking that step because I'm a USA resident only three years ago, but after a year of working on my credit I did not hesitate in going back to Honda dealer and specially going back to Frank to retake my desire of leasing a Honda car. I knew that no mater what, he was going to be honest with me, and let me know my possibilities without creating false expectations. I'm a family oriented person and I can say he treated me as a family member. He knows that Im a busy person due to my work, so He did not waste my time and most important he made my desire come true. Of course, like in any other business I will always wish for a better price. As an immigrant I do not take things for granted, and I will never forget the people that have gave me a hand when I need it the most, I can say Frank is one of them. As any other step that I had to face getting my way in this country, getting my first car was not easy,but today is a reality thanks to Hendrick Honda of Charleston but most of all thanks to Frank Giovannone. He care about me and my family and looked the best option for us. More

I HATE buying cars. I do all my research ahead of time, know what the car is worth and what I want to pay and dread the car buying game that dealers insist on playing. Brian made it a little less painful. know what the car is worth and what I want to pay and dread the car buying game that dealers insist on playing. Brian made it a little less painful. He was very nice and friendly and walked me through the entire process. Thanks Brian-I do love my car! More

I have been a customer for a long time and my visit has always been pleasant at this location. I always feel welcomed and I know that my car is in good hands. There has never been a time that I came into t always been pleasant at this location. I always feel welcomed and I know that my car is in good hands. There has never been a time that I came into the dealership and felt that I was being taken advantage of. I'm always treated with respect and I'm always informed of what's going on. More

our sales person went back to the next level and got us the price we were happy with.she was very personable,helpful and friendly.she called us the day before we came in and made a trade for our lease on t the price we were happy with.she was very personable,helpful and friendly.she called us the day before we came in and made a trade for our lease on the phone and when we got to Henrick today the price came in at first at more than we had been told it would be,but she went back in and got us the deal we had expected to get in the first place.we left with the car we wanted and very pleased with every aspect of our deal.. More