Hendrick Honda of Charleston

We have always been pleased with the service that we receive at Hendrick Honda. The service advisors are always pleasant and helpful about answering questions. Those who actually service the vehicles se receive at Hendrick Honda. The service advisors are always pleasant and helpful about answering questions. Those who actually service the vehicles seem knowledgable and have always done a good job in a timely manner. My only criticism is that dealership services still cost a little more then other service places and sometimes that factors in to where we get our service. More

It was a wonderful experience. Frank and Bernard were very helpful. We didn't feel rushed with our decision to buy. We wanted to finish up the sale on Friday night and they stayed late to make that hap very helpful. We didn't feel rushed with our decision to buy. We wanted to finish up the sale on Friday night and they stayed late to make that happen. We are already thinking about the next new car. More

Mr. Hamlin made my first car buying experience wonderful! I visited him four months ago when I was really just in the looking process. He understood that I wasn't ready to buy at the moment and did not pre I visited him four months ago when I was really just in the looking process. He understood that I wasn't ready to buy at the moment and did not pressure me to make any commitments that day. I shopped around and and had bad experiences with other dealers. When I came back to Hendrick Honda ready to buy, Bob was so helpful and patience with me being a first time car buyer. When I bought my car, I felt confident that I was getting the great car that I wanted, not just what the dealer talked me into. I drove off the lot with a great car and a big smile on my face thanks the Mr. Hamlin and Rick Hendrick Honda! More

Frank was very helpful, friendly, and ready to talk car with us. The only "issue" was having to wait so long to get to Finance. Other than that, it was a most remarkable, pain-free experience. I LOVE my with us. The only "issue" was having to wait so long to get to Finance. Other than that, it was a most remarkable, pain-free experience. I LOVE my Honda Odyssey. At the present, there is nothing I would have changed about my experience other than the long wait for Finance. But once we got there, it was a very good experience also. More

Ernie Banks and Bernie Boettcher were very, very helpful. My old car was totaled last month and although I needed to find a new car rather quickly, neither Ernie, nor Bernie, were overly aggressive in their My old car was totaled last month and although I needed to find a new car rather quickly, neither Ernie, nor Bernie, were overly aggressive in their efforts to earn my business. Their patience with me played a major factor in my decision to purchase a car from Hendrick Honda. More

Our sales associate, Jim Ozturk was honest, very personable, and helpful in every respect. We liked Jim from the outset. Hendrick Honda is very fortunate to have Jim as one of their sales associates personable, and helpful in every respect. We liked Jim from the outset. Hendrick Honda is very fortunate to have Jim as one of their sales associates. This is the eighth new car we have purchased and we have played the new car "buying game" with more than one dealership. This was unlike most other experiences we have had. Jim made it that way. There was no pressure and no hassles--no having to meet the sales manager prior to leaving the dealership on the first visit to hear the "what kind of deal can we make today" pitch. We used the USAA Car Buying Service which the dealership participates in and that assisted us in our purchase. That was a factor in our selection of Hendrick Honda. We were very impressed with the appearance and professionalism of the dealership overall. More

i have rated this because the Hendrick Honda Of Charleston is the best dealer i' ve been to so far, they took care of us right away giving us great customer service and filling our needs, mr. Bern Charleston is the best dealer i' ve been to so far, they took care of us right away giving us great customer service and filling our needs, mr. Bernie was very helpful and friendly with us, he made the impossible to give us the car we wanted and he made that dream come true. we are very happy with our purchase, the car is great, brand new, good price.I definetly recoomend this place if your looking for a great car,great customer services and great price. More

BRIAN HAS HELPED BOTH MY MOTHER AND US PURCHASE OUR NEW HONDAS FROM HENDRICK HONDA. HE ALWAYS DOES WHAT HE CAN TO MAKE HIMSELF AVAILABE WHETHER BY PHONE, EMAIL OR IN PERSON. HE HAS THOROUGH PRODUCT KNOWL HONDAS FROM HENDRICK HONDA. HE ALWAYS DOES WHAT HE CAN TO MAKE HIMSELF AVAILABE WHETHER BY PHONE, EMAIL OR IN PERSON. HE HAS THOROUGH PRODUCT KNOWLEDGE - WHAT I REALLY LIKE IS THE FACT THAT HE DRIVES WHAT HE'S SELLING. HE ANSWERS OUR QUESTIONS DIRECTLY AND PROMPTLY WHICH IS VERY IMPORTANT FOR US IN PURCHASING A CAR. More

It is always a pleasure to go to this Honda dealership. The staff is friendly and knowledgeable. The price is reasonable and fair. The service is excellent. I believe in Honda. It's the only kind of ca The staff is friendly and knowledgeable. The price is reasonable and fair. The service is excellent. I believe in Honda. It's the only kind of car I've owned for many years. I am a Honda girl! More

I received a 60,000 mile service. The tires were not rotated. I can tell this by what tire wear was indicated by the mechanic. The battery was changed, however the electrolyte residue was not cleaned rotated. I can tell this by what tire wear was indicated by the mechanic. The battery was changed, however the electrolyte residue was not cleaned and looks unprofessional. The car was not cleaned or vacumned, which I would expect for a repair bill that exceeds $700. A coolant flush was also recommended, however from what I have read this service is not scheduled until 120,000 miles or 10 years. I would like further clarification on this matter since this implies recommended repairs that are not required. I will no longer do business with this service department. More