Hendrick Honda of Charleston

I stopped by Hendrick Honda On Saturday 2/12 to look for used Honda CRV's. I was greeted with a warm smile and a handshake by Frank. I told that I thought that I had seen some CRVs that were uder 20k. Fr used Honda CRV's. I was greeted with a warm smile and a handshake by Frank. I told that I thought that I had seen some CRVs that were uder 20k. Frank took me over to look at the inventory he had on the lot. All the ones we saw were around 21k. I told him that I would have to go back home and do some more research. Sunday I sent Frank 3 stock numbers and prices that I had seen on the internet and made arrangements to come in on Tuesday to test drive and see more of the three CRV's. Tuesday I met Frank and the dealership and he had the keys ready. We opened each of the three and looked inside for comparison. I settled on a blue '07 and we proceded to take a test drive. Near the end of the test drive Frank asked if I wanted to take it by my wife's work to show her, since I would be buying it for her. We did so and she LOVED it. Upon returning to the dealership and going over the numbers, I decided that this ws the vehicle for me and agreeed to purchase it. From the moment Frank introduced himself on my first visit I knew that he was a good guy and truely had my best interests in mind. The process was painless and all things considered relatively easy. I would definately reccomend Hendrick Honda and especially Frank to anyone that I knew of looking for a vehicle. Doug Collins More

I had my 2004 Honda Pilot seviced for the 120,000 mile check-up. I called to set the appointment up for today and was greeted by a friendly and competent service advisor, Greg Engert. He was able to expla check-up. I called to set the appointment up for today and was greeted by a friendly and competent service advisor, Greg Engert. He was able to explain the necessary maintenance services the svu needed and recommended. I have been a customer for many years and have been very pleased with the quality and knowledge of the staff. My experiences have been very good and always have been completed ontime. I would recommend Hendrick Honda to anyone seeking car service. More

Sam Aby provided friendly, quality service with a great amount of patience - which I hugely appreciated. I was on a tight budget but wanted a new car, and Sam was able to work with me over a period of 3 vi amount of patience - which I hugely appreciated. I was on a tight budget but wanted a new car, and Sam was able to work with me over a period of 3 visits to find the right car at the deal that I needed. The overall experience was extremely positive, and I will definitely recommend others to come to Same - as well as return myself. More

This was the first car I have ever purchased so i was very nervous going into it. For the most part everyone was very supportive and understanding. But toward the end of the deal I felt very pressured. very nervous going into it. For the most part everyone was very supportive and understanding. But toward the end of the deal I felt very pressured. Granted I used to work Used car salesman selling advertising space and I know there number one rule is to not let the customer leave the lot but I feel like I would have been more comfortable with my purchase had I had more time to research it. In the end I am very happy with my car. I am glad they convinced me to buy it. More

I have been a long time Honda driver and have found that over the years the service I receive is always good. Today was no exception. Robbie was curtious and helpful. The repair itself took less time than a over the years the service I receive is always good. Today was no exception. Robbie was curtious and helpful. The repair itself took less time than anticipated and I was on my way in no time. I also noticed that fluid levels and tire wear were checked as well. More

I have always been very impressed with the service at Hendrick Honda of Charleston. I purchased my car through them and now get it serviced regularly there. The staff is very friendly and the workmansh Hendrick Honda of Charleston. I purchased my car through them and now get it serviced regularly there. The staff is very friendly and the workmanship has always been of very good quality. I would recommend them to anyone. More

I love coming to Hendrick Honda to get service completed. I received an oil change last time and had a cargo net installed. I was given a discount on my oil change when i really needed that and i really ap I received an oil change last time and had a cargo net installed. I was given a discount on my oil change when i really needed that and i really appreciated that. It was a financial burden that was not an issue and I was still able to get the required oil change. I will ALWAYS bring my car to get service here because of the wonderful customer service and the fast way that my car is completed. Today when I went in to obtain my 2nd oil change, the service guy mentioned to me that it was time for my tire rotation. That has never been mentioned to me and in the long run, saved me money on purchasing new tires to early..... Thank you Hendricks Honda!! More

My sales rep, Sam Latto, was very knowledgeable and helpful with information on the 2011 CR-V. His calm nature helped make my purchasing transaction very smooth and stress free. I feel this has been th helpful with information on the 2011 CR-V. His calm nature helped make my purchasing transaction very smooth and stress free. I feel this has been the best vehicle purchase I have ever experienced. More

Everyone has alway been so helpful when I have visited for service work.As a woman, I don't mind taking my car is to be serviced. Some service areas are so uncomfortable The service advisors are informed for service work.As a woman, I don't mind taking my car is to be serviced. Some service areas are so uncomfortable The service advisors are informed and helpful. Thanks for doing such a great job !!! More

This was our first time that we considered leasing a car and we had many questions. Sam was very knowledgeable and patient with all of our questions. Sam took us around the facility and introduced us to oth and we had many questions. Sam was very knowledgeable and patient with all of our questions. Sam took us around the facility and introduced us to other employees, including the service department, which was very important to me. As a female, it is not always a pleasant experience having to take your car to be serviced, for various reasons. After looking at subsequent dealerships, I knew that I felt most comfortable bringing my car back to the Honda dealership to be serviced and for any additional business transactions in the future. When it was time to buy the car, Sam had the one that we picked out cleaned and ready to go before we got to the dealership. The turnaround time to sign the paperwork was very reasonable and Sam went over everything with us. He even assisted us in adding the vehicle to our car insurance. I have driven Hondas before and know that they are great cars, so we are very fortunate to have a great Honda dealership in our community. More