Hendrick Honda of Charleston

in this event of using this dealership to purchase a new vehicle,We found out that the people that we were dealing with were very cooperative and understanding to meet our needs, in purchasing our Honda CR- vehicle,We found out that the people that we were dealing with were very cooperative and understanding to meet our needs, in purchasing our Honda CR-V, and that they did go that extra mile to make a deal for me and my wife. take care & God Bless More

I am happy to file this report as I now have the opportunity to voice my complete satisfaction with the sales team and the general staff at Hendrick of Charleston. I also want to single out Carrie opportunity to voice my complete satisfaction with the sales team and the general staff at Hendrick of Charleston. I also want to single out Carrie of the Internet staff as without her cheerfulness and helpfulness I would not have driven the 70 miles to Charleston to make an inquiry. Tony Beasenburg and Matt Agosto were VERY helpful in explaining the car and the process and ,of course, Bernie Boettcher did an outstanding job of working me through the paperwork up to and including going over the many buttons and dials on the dash. Bernie is a true professional and a credit to the Hendrick team. I do want to tell you that I had purchased other Hondas at Hendrick in the past and Hendrick is my preferred dealership. I will shop there again when the occasion arises. I hope to stop down in the future to have coffee and visit. Dr. Warren Umstead More

My experience at Hendrick Honda of Charleston was very pleasant. I researched on Rick Hendrick's website to find my vehicle. When I arrived at the dealer, I was greeted by Kelly who was very pleasant and pleasant. I researched on Rick Hendrick's website to find my vehicle. When I arrived at the dealer, I was greeted by Kelly who was very pleasant and helpful. Kelly thoroughly demostrated all the features on the car and answered all my questions. When it was time to get the paper work together, Bernard(the finance manager)was very helpful in getting the right loan for me. I definitly could see that there was team work at this dealership. After my experience purchacing this vehicle, I would recommend Hendrick Honda of Charleston to my friends and family. More

I decided to purchase the CRZ from Hendrick Honda after a good experience with the repair of my CRV. I utilized USAA pricing to purchase the car. Before delivery, USAA lowered the price of the car and the good experience with the repair of my CRV. I utilized USAA pricing to purchase the car. Before delivery, USAA lowered the price of the car and the dealership onored the new price without difficulty. Bernie Boettcher was very professional and responsive. More

HONDA IS THE MOST RELIABLE CAR.THIS IS OUR FIFTH HONDA.SERVICE DEPARTMENT HAS BEEN VERY FRIENDLY WHENEVER WE TAKE THE CAR FOR SERVICE.THE REASON I HAVE GIVEN THE HIGHEST RATING IS AS COMPARED TO OTH HONDA.SERVICE DEPARTMENT HAS BEEN VERY FRIENDLY WHENEVER WE TAKE THE CAR FOR SERVICE.THE REASON I HAVE GIVEN THE HIGHEST RATING IS AS COMPARED TO OTHER CAR DEALERS I HAVE DEALT WITH SO FAR.INFORMATION ABOUT NEW AND USED CARS ONLINE AT HONDA CHARLESTON .COM IS COMPLETE. More

The overall experience was very good. Bob was vey knowledgeable about the car it was like he own the very same car and could have tell me everything about it that i asked. He was very friendly and ea knowledgeable about the car it was like he own the very same car and could have tell me everything about it that i asked. He was very friendly and easy to talk to and he listen very carefully to what i was looking for. The hondas have come a long way with the car and design so for the quality of the car i have no argument about the price it was good to me to pay for a good car thanks honda and thank you to Bob Hamlin. More

Having dealt with mostly domestic car dealerships, our expectations were pretty low when we arrived. However, we were quickly impressed with the friendly staff and low pressure environment. The negotiatio expectations were pretty low when we arrived. However, we were quickly impressed with the friendly staff and low pressure environment. The negotiation process was quick and fair. This was the best car buying experience we have ever had. More

I came in looking for a new car in August 2010. Unfortunately there wasnt a vechile there that met the requirments I was looking for, but Frank was great and found a Certified Pre-Owned Civic Si an Unfortunately there wasnt a vechile there that met the requirments I was looking for, but Frank was great and found a Certified Pre-Owned Civic Si and I love it. Any question or concern that I have had since I purchased the car at Honda Hendrick, Frank has been there to help. I called Frank one evening because of a problem and he even though he was not on the clock, he made me feel that I was just as important to him as when I was purchasing the car. I went in the next day and the problem was fixed. I recently had the rear right speaker blow in my car and when I called the service department they fit me right in. Unfortunately it took a little longer then expected to fix the problem but everyone was very friendly and worked hard to work around my busy work schedule. I would ABSOLUTELY reccommend Hendrick Honda to friends and co-workers looking to upgrade their cars. Frank Giovannone is an asset to Hendricks, and in the future when I am looking for a car I will come back to Hendricks mainly because of the experience I had when with him. For any other questions or concerns, I am avaliable at (845) 206 - 1635 Thanks you for everything! Jess Gondolfo. More

Bob Hamlin is a true professional. Bob put us at ease the moment we arrived. He took the time to learn what our needs were so that he could help us choose the right vehicle for our family. Bob was extr the moment we arrived. He took the time to learn what our needs were so that he could help us choose the right vehicle for our family. Bob was extremely informed about the product and spent a good deal of time educating us about the Honda brand, and specifically the vehicle that we wanted. Bob offered us a test drive which gave us the opportunity to get more familiar with the vehicle. Bob was never pushy and made us feel at ease and comfortable throughout the entire process from the time we fist arrived until the time we drove off the lot 8 hours later the same day in our new Odyssey. I have purchase or leased over a dozen vehicles the past 15 years and this was the most pleasant car buying experience I have ever had. I own and operate a private school with over 200 families and I have already recommended Rick Hendrick and specifically Bob Hamlin to several of them. Bob is a great asset to the Rick Hendrick family and because of the way I was treated from start to finish has secured my future business for many years to come. Incidently, Rick Bowers in the Finance Dept. did an outstanding job as well. Sincerely, Chris Marino More

As loyal Honda owners for the past 14 years, it was essential for us to develop a working relationship with Hendrick Honda when we moved to Charleston over a year ago. What started with the accomodati essential for us to develop a working relationship with Hendrick Honda when we moved to Charleston over a year ago. What started with the accomodating service department turned into working with a knowledgeable sales team. We are fortunate to have developed that relationship with salesman, Frank Giovannone. His understanding of our needs and driving habits has made the purchase of our 2010 Honda Civic and our 2011 CRV relatively easy and helped us stay within our budget as well. Walking into the showroom is like walking into your living room and having a conversation with a good friend, making us feel like we our a part of the Hendrick family. Our children are continuing the same loyalty to Honda products with their purchases of a Civic and Crosstour this year, knowing full well that the integrity and service of a Honda will be a good investment for them also. More