Hendrick Honda of Charleston

Sales and service both deserve the highest marks: friendly, efficient, dependable. Good atmosphere, professional. Waiting times are reasonable,free car wash on serviced vehicles a nice touch. Good fo friendly, efficient, dependable. Good atmosphere, professional. Waiting times are reasonable,free car wash on serviced vehicles a nice touch. Good follow-up, clear information provided. A really fine dealership. More

My experience with Hendrick Honda could not have been any better! Everyone I met during the process was knowledgeable and efficient. Both Frank and Brett were very easy to work with and provided answers to m better! Everyone I met during the process was knowledgeable and efficient. Both Frank and Brett were very easy to work with and provided answers to my endless questions. When I first visited Hendrick Honda, Frank came over right away and introduced himself and then began to show me vehicles even though his shift was over-definitely made a great impression! The second time I visited, I took a test drive with Brett who was very friendly, non pushy, and patiently answered all my questions-also made a great impression! More

I was very happy with my CRV EXL that I bought from Page. She seemed to really know her stuff and really helped me pick the right car for me. I have recommended her to my friends because I really felt I coul She seemed to really know her stuff and really helped me pick the right car for me. I have recommended her to my friends because I really felt I could trust her and I think she wanted to help me get the best deal. More

Frank was very helpful and he was very patient,took his time to explain everything to my husband and I about the car.I really appreciate his expertise, each and every time I come to have my car service,I a time to explain everything to my husband and I about the car.I really appreciate his expertise, each and every time I come to have my car service,I always look forward to seeing Frank. I think he is a great asset to the dealership. JOB WELL DONE FRANK!!!!!!!!!! More

All the staff was friendly and helpful. I don't know that I got the best possible price as I heard a lower price from another dealership. Sal Imbrosia was above and beyond helpful in financing, he work that I got the best possible price as I heard a lower price from another dealership. Sal Imbrosia was above and beyond helpful in financing, he worked creatively to get the best rate possible, he is great. More

Our saleman Frank was very professional and went out of his way to answer questions and to assist us with the purchase of a 2008 pilot. He introduced us to the Hendrix staff here in charleston and in subs his way to answer questions and to assist us with the purchase of a 2008 pilot. He introduced us to the Hendrix staff here in charleston and in subsequent months they have all proven to be pleasant and eager to help. We have recommended Hendrix Honda as the place to buy a Honda and Frank Giovannone in particular as the Sales person of choice. More

Paige was awesome!! I had a very pleasant experience working with Paige; she held my hand through the entire process. She really worked hard for me, considering my financial situation is not strong. I w working with Paige; she held my hand through the entire process. She really worked hard for me, considering my financial situation is not strong. I would recommend, Paige to everyone...smile. Very personable lady! More

When I drove on to the car lot I was met by Frank Giovannone and told him that I did not like to be pressured or talked down to. The experience with Frank was great. He spoke to me as a equal and d Giovannone and told him that I did not like to be pressured or talked down to. The experience with Frank was great. He spoke to me as a equal and did not try to pressure me into buying a car right at that minute. (I did buy one but did not feel pressured) He answered my questions and directed me to the merits of the vehicle that I was looking at. The price was right and the the vehicle was the right one for me. The process of filling out the paperwork was a little long for my taste but I think that is the length of time no matter what dealer you go too. My overall experience with Hendrick Honda and Frank was great, I got the car that was right for me and have enjoyed it now for almost a year. More

We recently decided to trade cars due to the expense of the car which we presently owned. Needless to say, dreading this decision for two reasons: (1) having to go in debt for a car, and (2) the uncomfort the car which we presently owned. Needless to say, dreading this decision for two reasons: (1) having to go in debt for a car, and (2) the uncomfortable process of going to a car dealership and dealing with all of the hassle. You can imagine I started the relentless process of selecting a car very reluctantly. I visited several dealerships and was met with numerous personality types. Some salesman are for the most part very pushy and overwhelming. These car dealerships really need to work on making this a more pleasurable experience. After driving three or four vehicles in the North Area, at my wife’s suggestion, I drove to Rick Honda on Savannah Highway and that was just the beginning of a new experience as far as searching for a car. Upon arriving at the dealership I was warmly welcomed and greeted by Bernie Boettcher who I must say, was a breath of fresh air. His first response when looking at our car was “why do you want to get rid of it?” To which I replied to him we needed something to hall all the grandchildren.” He showed me several different Honda Pilots and he rode with me to show my wife. Never once did I feel pressured or uncomfortable. He was very down to earth and you really felt like he was a friend and not someone trying to close a deal. This was truly a different perspective on purchasing a car. We did not feel that we had to purchase a car that very day. Usually that is how the experience had been in the past. When we finally decided to purchase the car, in spite of my wife’s reluctance we met with the finance manager, Rick Bowers. He was very friendly and was very helpful in directing us in the financing of the car. Believe me even talking to Mr. Bowers was like someone you had known for a long time, not your typical finance manager. We left feeling relieved and felt that we had made the right decision for the right car. If we had to do it over again, we would definitely go back to Bernie Boettcher @ the Rick Honda dealership because of the total buying experience. No pressure and no hassle and stress free. Best experience I have ever had in purchasing a vehicle and I have been around a long time. Thanks to Bernie, Rick Bowers and Matt which put the deal together for us. More

Looking for a new car can sometimes be frustrating between husband and wife, along with dealership. We visited another dealership to look at prices. Of course, we had a price in mind. That dealersh between husband and wife, along with dealership. We visited another dealership to look at prices. Of course, we had a price in mind. That dealership was not interested in negotiating with us. Hendrick Honda of Charleston was wonderful. The people in the office, Rick Bower and Matt, handled our finances great. Bernie Boettcher, was like the neighbor next door. He made us feel comfortable and took into consideration our feelings. Would I buy again from Hendricks, you bet. Thanks More