Hendrick Honda of Charleston

I am happy to file this report as I now have the opportunity to voice my complete satisfaction with the sales team and the general staff at Hendrick of Charleston. I also want to single out Carrie opportunity to voice my complete satisfaction with the sales team and the general staff at Hendrick of Charleston. I also want to single out Carrie of the Internet staff as without her cheerfulness and helpfulness I would not have driven the 70 miles to Charleston to make an inquiry. Tony Beasenburg and Matt Agosto were VERY helpful in explaining the car and the process and ,of course, Bernie Boettcher did an outstanding job of working me through the paperwork up to and including going over the many buttons and dials on the dash. Bernie is a true professional and a credit to the Hendrick team. I do want to tell you that I had purchased other Hondas at Hendrick in the past and Hendrick is my preferred dealership. I will shop there again when the occasion arises. I hope to stop down in the future to have coffee and visit. Dr. Warren Umstead More

I came in looking for a new car in August 2010. Unfortunately there wasnt a vechile there that met the requirments I was looking for, but Frank was great and found a Certified Pre-Owned Civic Si an Unfortunately there wasnt a vechile there that met the requirments I was looking for, but Frank was great and found a Certified Pre-Owned Civic Si and I love it. Any question or concern that I have had since I purchased the car at Honda Hendrick, Frank has been there to help. I called Frank one evening because of a problem and he even though he was not on the clock, he made me feel that I was just as important to him as when I was purchasing the car. I went in the next day and the problem was fixed. I recently had the rear right speaker blow in my car and when I called the service department they fit me right in. Unfortunately it took a little longer then expected to fix the problem but everyone was very friendly and worked hard to work around my busy work schedule. I would ABSOLUTELY reccommend Hendrick Honda to friends and co-workers looking to upgrade their cars. Frank Giovannone is an asset to Hendricks, and in the future when I am looking for a car I will come back to Hendricks mainly because of the experience I had when with him. For any other questions or concerns, I am avaliable at (845) 206 - 1635 Thanks you for everything! Jess Gondolfo. More

As loyal Honda owners for the past 14 years, it was essential for us to develop a working relationship with Hendrick Honda when we moved to Charleston over a year ago. What started with the accomodati essential for us to develop a working relationship with Hendrick Honda when we moved to Charleston over a year ago. What started with the accomodating service department turned into working with a knowledgeable sales team. We are fortunate to have developed that relationship with salesman, Frank Giovannone. His understanding of our needs and driving habits has made the purchase of our 2010 Honda Civic and our 2011 CRV relatively easy and helped us stay within our budget as well. Walking into the showroom is like walking into your living room and having a conversation with a good friend, making us feel like we our a part of the Hendrick family. Our children are continuing the same loyalty to Honda products with their purchases of a Civic and Crosstour this year, knowing full well that the integrity and service of a Honda will be a good investment for them also. More

I have dreamed of having a Honda Pilot since they first came out. Of course, they are a bit out of my price range new. However, I have three small children now, and my last car was just not cutting it as came out. Of course, they are a bit out of my price range new. However, I have three small children now, and my last car was just not cutting it as far as fitting us all in comfortably. I went to Hendrick Honda, where I have bought two cars before, and my mom has bought three, and knew I would find just what I wanted. I met Frank, and he helped me find a used Pilot that I fell in love with (as I knew I would!). At first, the price was too high still, but he and the manager worked with me and gave me a great deal on my trade-in so that I could afford it. Every step of the way, Frank made sure I was satisfied with our deal and that I was happy with my purchase. I even enjoyed the test drive, which was rare (usually they just seem so awkward to me!). I also loved his northern accent, and he was fun to talk to about it during our down time. Overall, I've always had excellent service at Hendrick Honda, and this time was no different. I, no doubt, will be back in the future to buy whatever new car I fall in love with. Of course, I plan on driving this Honda till it dies, and we all know that takes forever! More

Bob Hamlin is a true professional. Bob put us at ease the moment we arrived. He took the time to learn what our needs were so that he could help us choose the right vehicle for our family. Bob was extr the moment we arrived. He took the time to learn what our needs were so that he could help us choose the right vehicle for our family. Bob was extremely informed about the product and spent a good deal of time educating us about the Honda brand, and specifically the vehicle that we wanted. Bob offered us a test drive which gave us the opportunity to get more familiar with the vehicle. Bob was never pushy and made us feel at ease and comfortable throughout the entire process from the time we fist arrived until the time we drove off the lot 8 hours later the same day in our new Odyssey. I have purchase or leased over a dozen vehicles the past 15 years and this was the most pleasant car buying experience I have ever had. I own and operate a private school with over 200 families and I have already recommended Rick Hendrick and specifically Bob Hamlin to several of them. Bob is a great asset to the Rick Hendrick family and because of the way I was treated from start to finish has secured my future business for many years to come. Incidently, Rick Bowers in the Finance Dept. did an outstanding job as well. Sincerely, Chris Marino More

We bought 2 cars from Frank and were very happy with the customer service. Frank Gioannone, Jeff Aysee, and Bernard (finance guy) are great!! We will continue to buy from Hendrick Honda and will recommend t customer service. Frank Gioannone, Jeff Aysee, and Bernard (finance guy) are great!! We will continue to buy from Hendrick Honda and will recommend to everyone! My car is fantastic and exactly what I wanted thanks to Frank! More