
Hendrick Honda of Charleston
Charleston, SC
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I have dreamed of having a Honda Pilot since they first came out. Of course, they are a bit out of my price range new. However, I have three small children now, and my last car was just not cutting it as came out. Of course, they are a bit out of my price range new. However, I have three small children now, and my last car was just not cutting it as far as fitting us all in comfortably. I went to Hendrick Honda, where I have bought two cars before, and my mom has bought three, and knew I would find just what I wanted. I met Frank, and he helped me find a used Pilot that I fell in love with (as I knew I would!). At first, the price was too high still, but he and the manager worked with me and gave me a great deal on my trade-in so that I could afford it. Every step of the way, Frank made sure I was satisfied with our deal and that I was happy with my purchase. I even enjoyed the test drive, which was rare (usually they just seem so awkward to me!). I also loved his northern accent, and he was fun to talk to about it during our down time. Overall, I've always had excellent service at Hendrick Honda, and this time was no different. I, no doubt, will be back in the future to buy whatever new car I fall in love with. Of course, I plan on driving this Honda till it dies, and we all know that takes forever! More
Bob Hamlin is a true professional. Bob put us at ease the moment we arrived. He took the time to learn what our needs were so that he could help us choose the right vehicle for our family. Bob was extr the moment we arrived. He took the time to learn what our needs were so that he could help us choose the right vehicle for our family. Bob was extremely informed about the product and spent a good deal of time educating us about the Honda brand, and specifically the vehicle that we wanted. Bob offered us a test drive which gave us the opportunity to get more familiar with the vehicle. Bob was never pushy and made us feel at ease and comfortable throughout the entire process from the time we fist arrived until the time we drove off the lot 8 hours later the same day in our new Odyssey. I have purchase or leased over a dozen vehicles the past 15 years and this was the most pleasant car buying experience I have ever had. I own and operate a private school with over 200 families and I have already recommended Rick Hendrick and specifically Bob Hamlin to several of them. Bob is a great asset to the Rick Hendrick family and because of the way I was treated from start to finish has secured my future business for many years to come. Incidently, Rick Bowers in the Finance Dept. did an outstanding job as well. Sincerely, Chris Marino More
We bought 2 cars from Frank and were very happy with the customer service. Frank Gioannone, Jeff Aysee, and Bernard (finance guy) are great!! We will continue to buy from Hendrick Honda and will recommend t customer service. Frank Gioannone, Jeff Aysee, and Bernard (finance guy) are great!! We will continue to buy from Hendrick Honda and will recommend to everyone! My car is fantastic and exactly what I wanted thanks to Frank! More