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Hendrick Kia of Cary
Cary, NC
362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 362 reviews
September 29, 2026
I came to dealership to test drive a Telluride to trade my VW Atlas and was helped by Troy. He was very knowledgeable and really took his time to show the vehicle and explain why it's better than the VW. H my VW Atlas and was helped by Troy. He was very knowledgeable and really took his time to show the vehicle and explain why it's better than the VW. He knew I was not buying that day, but kept his professional demeanor More
by boosheila
Employees Worked With
Troy Smith
September 26, 2026
Hendrick Kia of Cary has been an excellent dealership to work with. After visiting several other dealers in the area and weighing options, we happily returned to D'Anthony to finalize our purchase. Stellar work with. After visiting several other dealers in the area and weighing options, we happily returned to D'Anthony to finalize our purchase. Stellar service. Highly recommend! More
by m4ndya
Employees Worked With
D'Anthony Williams
September 03, 2026
⭐ 1 STAR Extremely disappointed with my experience at Hendrick Kia of Cary. We brought in our 2024 Kia Carnival Prestige with only 29,113 miles. The vehicle is in excellent condition, has no damage, a Hendrick Kia of Cary. We brought in our 2024 Kia Carnival Prestige with only 29,113 miles. The vehicle is in excellent condition, has no damage, and has been very well taken care of. We currently owe around $38,000 on it. Hendrick Kia of Cary offered us only $33,000. What makes that even more frustrating is that Auction Direct offered us $34,000 for the exact same vehicle. So an outside dealership was willing to offer more for our Kia than Kia itself. We simply asked if there was any room to improve the offer, especially considering the condition, mileage, and payoff. The response we received was basically, “They’re not going to budge.” No real conversation, no attempt to work with us, nothing. I understand perfectly well that cars depreciate. That is not the point. What bothers me is how completely different the experience was compared with when we were purchasing a vehicle. When you’re there to buy, everyone is friendly, attentive, and eager to help. When you come back with a clean, low-mileage vehicle and want them to buy it from you, the energy is completely different. For a 2024 Kia Carnival Prestige with only 29,113 miles, I expected better treatment and at least a competitive offer from the dealership representing the brand. This experience has honestly changed the way I feel about Kia altogether. I enjoyed the vehicle, but after dealing with Hendrick Kia of Cary, I would not purchase another Kia. If you are thinking about buying from this dealership, I strongly suggest considering what your vehicle may be worth to them when it’s time to trade or sell it back. Very disappointing experience. More
by jensydiaz
Employees Worked With
Do not remember
August 20, 2026
Just took delivery of my new Kia EV6 today, and the entire experience was fantastic. While the vehicle itself is amazing, the standout part of the process was working with Jon Choi. From the very fir entire experience was fantastic. While the vehicle itself is amazing, the standout part of the process was working with Jon Choi. From the very first consultation to final delivery, Jon was professional, transparent, and genuinely looked out for my best interests. He made sure I got a great deal and took the time to walk me through all the new features and tech during delivery so I felt completely comfortable driving off the lot. If you are in the market for a new car, I highly recommend reaching out to Jon Choi. Thank you for the stellar service! More
by KO
Employees Worked With
Jon Choi
August 20, 2026
Jon Choi helped us purchase our car, and we couldn’t be happier with the experience! It was a very unexpected and sudden situation, but he quickly recommended the perfect car for us. I was truly amazed by happier with the experience! It was a very unexpected and sudden situation, but he quickly recommended the perfect car for us. I was truly amazed by how fast and efficiently he handled everything. He took care of every detail accurately and even explained things we hadn’t thought about beforehand, which we really appreciated. Thanks to his kind, warm, and thoughtful help, we had such a happy and stress-free car-buying experience. Jon is truly amazing! I highly recommend him to anyone looking to buy a car. More
by Kimmy
Employees Worked With
Jon choi
July 30, 2026
I came in to test drive and compare the 2027 Kia Seltos to the 2026 Sportage and I was helped by Troy Smith. He was quite knowledgeable about both but pointed out how the 2027 Seltos looked like a "baby" T to the 2026 Sportage and I was helped by Troy Smith. He was quite knowledgeable about both but pointed out how the 2027 Seltos looked like a "baby" Telluride, so we bought it. More
by jonhoward1961
Employees Worked With
Troy
June 05, 2026
I dread every 3-4 years as my lease comes up because the car process is so draining and time consuming. I have to say I was very happy with my dealing at Hendrick Kia of Cary. I did most of the dealing via car process is so draining and time consuming. I have to say I was very happy with my dealing at Hendrick Kia of Cary. I did most of the dealing via email for my 2026 Sportage and when I came in there were no surprises. The price and terms were exactly as we discussed. Jon Choi did a fantastic job as did everyone else I interacted with. I will be back for future cars. More
by Joe
Employees Worked With
Jon Choi
May 30, 2026
Jade was a rockstar! Extremely helpful, very responsive and is the reason I bought my van here instead of at another dealership. Josh in finance was amazing too, got some Extremely helpful, very responsive and is the reason I bought my van here instead of at another dealership. Josh in finance was amazing too, got some pretty sweet deals on gap insurance and maintenance packages. And… if you buy a vehicle here they give you free merch! Got a hat and some golf xxxxx. Keep up the great work Jade, Josh and the whole Kia team! More
by R2000XLT
Employees Worked With
Jade, Brian, Josh
