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Hendrick Kia of Cary
Cary, NC
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 366 reviews
October 27, 2026
I live three hours from this dealership, but Troy Smith made it easy to get the vehicle my family wanted. He arranged everything, and we will be picking up our new Carnival hybrid in a couple of days. Troy made it easy to get the vehicle my family wanted. He arranged everything, and we will be picking up our new Carnival hybrid in a couple of days. Troy made it so worry free. More
by Jimbo
Employees Worked With
Troy Smith
October 26, 2026
Wife and I came in to test drive the new Telluride and was helped by Troy. He was quite helpful and didn't mind that we were not buying for a couple of months as were just beginning the process. The 2027 was helped by Troy. He was quite helpful and didn't mind that we were not buying for a couple of months as were just beginning the process. The 2027 Telluride is definitely one of our favorites so far. More
by Gman
Employees Worked With
Troy
October 08, 2026
I’ve been to this dealership a few times looking at both new and pre-owned cars, and every time MJ (Amjed) has been very helpful. He took the time to show me different cars and patiently answered all my que new and pre-owned cars, and every time MJ (Amjed) has been very helpful. He took the time to show me different cars and patiently answered all my questions. I never felt rushed or pressured. I haven’t bought a car from him yet, but I really appreciate his patience, professionalism, and great follow-up. He genuinely seems to care about his customers and deserves five stars for the service he provides. If you’re looking for a car here, definitely ask for MJ! More
by Dogukan
Employees Worked With
Amjed
September 29, 2026
I came to dealership to test drive a Telluride to trade my VW Atlas and was helped by Troy. He was very knowledgeable and really took his time to show the vehicle and explain why it's better than the VW. H my VW Atlas and was helped by Troy. He was very knowledgeable and really took his time to show the vehicle and explain why it's better than the VW. He knew I was not buying that day, but kept his professional demeanor More
by boosheila
Employees Worked With
Troy Smith
September 26, 2026
Hendrick Kia of Cary has been an excellent dealership to work with. After visiting several other dealers in the area and weighing options, we happily returned to D'Anthony to finalize our purchase. Stellar work with. After visiting several other dealers in the area and weighing options, we happily returned to D'Anthony to finalize our purchase. Stellar service. Highly recommend! More
by m4ndya
Employees Worked With
D'Anthony Williams
September 03, 2026
⭐ 1 STAR Extremely disappointed with my experience at Hendrick Kia of Cary. We brought in our 2024 Kia Carnival Prestige with only 29,113 miles. The vehicle is in excellent condition, has no damage, a Hendrick Kia of Cary. We brought in our 2024 Kia Carnival Prestige with only 29,113 miles. The vehicle is in excellent condition, has no damage, and has been very well taken care of. We currently owe around $38,000 on it. Hendrick Kia of Cary offered us only $33,000. What makes that even more frustrating is that Auction Direct offered us $34,000 for the exact same vehicle. So an outside dealership was willing to offer more for our Kia than Kia itself. We simply asked if there was any room to improve the offer, especially considering the condition, mileage, and payoff. The response we received was basically, “They’re not going to budge.” No real conversation, no attempt to work with us, nothing. I understand perfectly well that cars depreciate. That is not the point. What bothers me is how completely different the experience was compared with when we were purchasing a vehicle. When you’re there to buy, everyone is friendly, attentive, and eager to help. When you come back with a clean, low-mileage vehicle and want them to buy it from you, the energy is completely different. For a 2024 Kia Carnival Prestige with only 29,113 miles, I expected better treatment and at least a competitive offer from the dealership representing the brand. This experience has honestly changed the way I feel about Kia altogether. I enjoyed the vehicle, but after dealing with Hendrick Kia of Cary, I would not purchase another Kia. If you are thinking about buying from this dealership, I strongly suggest considering what your vehicle may be worth to them when it’s time to trade or sell it back. Very disappointing experience. More
by jensydiaz
Employees Worked With
Do not remember
August 20, 2026
Just took delivery of my new Kia EV6 today, and the entire experience was fantastic. While the vehicle itself is amazing, the standout part of the process was working with Jon Choi. From the very fir entire experience was fantastic. While the vehicle itself is amazing, the standout part of the process was working with Jon Choi. From the very first consultation to final delivery, Jon was professional, transparent, and genuinely looked out for my best interests. He made sure I got a great deal and took the time to walk me through all the new features and tech during delivery so I felt completely comfortable driving off the lot. If you are in the market for a new car, I highly recommend reaching out to Jon Choi. Thank you for the stellar service! More
by KO
Employees Worked With
Jon Choi
