Hendrick Kia of Cary

Alvin Elrod is awesome! He helped throughout the entire process of buying my first car, a Soul. He found all the features I was looking for and more and helped me stay on budget. I still recommend him to my friends and family and when I’m ready for my next vehicle I’ll be back to shop with Alvin.

I worked with Alvin and he was absolutely wonderful. It was one of the best experiences I've had a dealership. He also helped my daughter with her purchase. I totally recommend you see Alvin for your purchase and a great experience.

Many thanks to Todd Adams for the magic he did in getting me my gorgeous white 2022 Kia Stinger. With the car shortage, there aren't many new white 2022 Kia Stinger GT-Line vehicles available. I am in LOVE with this beautiful car and owe it all to him for making it happen. Thank you Todd and Hendrick Kia of Cary for jumping through hoops to make me one happy lady! I must also thank Todd for taking the time to set up everything in the car for me and for showing me all of the features of the new car. This is our 3rd Kia between my husband and I, and we are very happy with all of our vehicles. Also must give kudos to the Service Department there. Good people, and they take great care of their customers. I would highly recommend Hendrick Kia of Cary to anyone looking to buy a car.

Alvin from Hendrick Kia in Cary is the absolute best!!! We bought our 2021 Kia Telluride from him and our experience was fantastic. He went above and beyond in helping me understand all the features of my new car was beyond patient with the zillion questions then 18 days later I was rear-ended and he helped get me in touch with the right people to do the repairs. Fast forward a few months later and my youngest puked in the car...I called several detail specialists and no one would give me the time of day. But, I called Alvin and he again came through AGAIN and had my car set up to get that "area" detailed...I was all set to pay and he said don't worry about it. "I told you I would always take care of you". He cares about his customers, isn't a pressure guy and I HIGHLY RECOMMEND getting your next car from him!!!

Hendrick Kia was the only dealership in my area not up-charging Tellurides, there were honest and made the ordering and buying process easy. Todd was responsive every time I reached out and has called to check on me and my new Telluride twice. This dealership was more than worth the extra drive!

I had a very positive experience with my Kia Sorento with Josh Bateman (Sales Advisor) and Matthew Arrington (Finance Mgr.) at Kia in Cary, NC. Josh was genuinely concerned about what I was looking for price, features, color and milage as a sales advisor. Matthew Arrington offered personalized and outgoing services in the loan process. He was very detailed and explanatory throughout the loan process. I will return for my next vehicle purchase or upgrade. N. Robinson (NC).

I had a really great experience buying a car from Todd Adams!!! He helped me every step of the way! It’s nice to walk in a dealership and feel comfortable!! Thank you for the beautiful car and wonderful customer service Todd Adams!!

My service person was very nice and helpful but there were 4 team members in the office when I entered (bith to drop my car off for service and to pick it up) and none of them were wearing masks at any time, even though Cary was under a mask mandate indoors. They have a very spacious, covered "outdoor" area that you pull into and park your car. If the dealership does not want to follow the mask mandate, they should be coming out to your car and doing the sign-in paperwork from there.

My elderly mother brought her car in for service, and they sold her many parts and services (at an astronomical upcharge) that she didn't need using scare tactics. (I'd verified most of these parts beforehand) When I immediately went back, they said they couldn't give me the parts they had taken out, and laughed. I asked if they thought those charges were reasonable and they said no, but my mother should have known to check. Exact words: "If she can drive, she should be able to understand what services are" I would never trust them again. Awful preying on customers like that.

My husband and I drove from Charlotte area to buy a Suburban and I can easily say it was one of the best experiences I’ve ever had at a dealership. Randy and Greg were respectful, they gave us all our options and best price available. I would 10/10 recommend you contact these two men for all of your car buying/selling needs.