Hendrick Kia of Cary

I bought a used 2022 Mazda cx5 from this dealer on 09/07/2025 I had the best salesperson to help me I was given the space and time, the finial number was good. When visiting Hendrick Kia of Cary plea 09/07/2025 I had the best salesperson to help me I was given the space and time, the finial number was good. When visiting Hendrick Kia of Cary please ask for salesman Mr Javari he is a good man. More

Justin was phenomenal, we came back to this dealership because we felt comfortable working with him and his team. We walked away happy with a new Kia because we felt comfortable working with him and his team. We walked away happy with a new Kia More

I recently bought a car and had the pleasure of working with Jon Choi. He was extremely helpful, made the entire process simple and stress-free, and went above and beyond to ensure everything went smoothly with Jon Choi. He was extremely helpful, made the entire process simple and stress-free, and went above and beyond to ensure everything went smoothly. I would highly recommend him to anyone looking to purchase a car. More

In love with my new car! !! I had the pleasure of working with Sebastian Jervis and Mustafa Aziz to purchase my beautiful, new Kia Carnival. Sebastian and the whole Kia team w !! I had the pleasure of working with Sebastian Jervis and Mustafa Aziz to purchase my beautiful, new Kia Carnival. Sebastian and the whole Kia team were patient and never pushy when I came back time after time to select the perfect car, test drive it, and answer ALL my Qs - no matter how big or small. They even went so far as to answer Qs about the number of Star connectors and modules within the vehicle and allowed me to talk with the service manager. In the end, they gave me an above asking price value for my old vehicle, negotiated an excellent price for the new, and accommodated me with a special detail request. I cannot thank them enough and they truly went above and beyond what I have ever experienced. I get to now drive an amazing car, that looks fantastic, drives even better, and I didn’t have to sell a kidney to pay for it. Thank you, Hendrick Kia!!! Customer for life. More

Jon Choi was great. Super efficient and super helpful. Was a pleasure working with him. Super efficient and super helpful. Was a pleasure working with him. More

Thanks Joshua Eiland for the best customer service I have ever experienced at Hendricks Kia of Cary. You were very caring, attentive and personable with me and every customer I observed you taking care of. Y ever experienced at Hendricks Kia of Cary. You were very caring, attentive and personable with me and every customer I observed you taking care of. You did everything from lending me a car to going the extra mile of trying several times to get my extended warranty to cover my water pump as well as trying to get the best price to fix my car. You are the best example of how customer service should be. Hendricks Kia of Cary you have a great one and it would definitely be a huge loss if Joshua Eiland ever decides to depart from your business. Thanks again Joshua Eiland you are the greatest!!! Thanks, SabrinaSmith More

Paulo Morales, Thanks for the best customer service in the sales department. You went above and beyond to get the best deal in purchasing a brand new Kia Telluride but it just was not the best time for me the sales department. You went above and beyond to get the best deal in purchasing a brand new Kia Telluride but it just was not the best time for me. But, I wanted to thank you very much for the best sales experience because you almost had me. You are definitely at the top of my list in my next car buying experience. Paulo Morales thanks again for the great customer service and sales experience. Thanks, Sabrina Smith More

Gary, was very lowkey and willing to hear out all my questions and concerns towards buying a pre-owned vehicle. Even though I didn't buy today I will definitely be buying fro Gary at Hendrick Kia Preown questions and concerns towards buying a pre-owned vehicle. Even though I didn't buy today I will definitely be buying fro Gary at Hendrick Kia Preowned when I'm ready to go! More

UPDATED REVIEW: I’m updating my review to reflect the fact that Hendrick Kia ultimately made things right and has been easy to deal with since. I really appreciate Luke for following up when he saw my co fact that Hendrick Kia ultimately made things right and has been easy to deal with since. I really appreciate Luke for following up when he saw my concerns. He didn’t make excuses, he just offered a sincere apology and an easy fix. When I came in, the service department was also extremely pleasant and helpful. I understand that even at good businesses, things can sometimes fall through the cracks. What matters most is how they handle it: and, in the end, Hendrick Kia handled it well. Thank you. ------ ORIGINAL REVIEW: I had a very disappointing experience buying my certified pre-owned Kia from this dealership in early May. Immediately after signing all the paperwork, I was abruptly told they only had one key fob for the vehicle. It was unclear whether they had lost the second one or never had it. Either way, they waited until after the sale was finalized to tell me. I followed up multiple times but it was never resolved. More

Todd was instrumental in making our Kia EV6 purchase a smooth and enjoyable experience. He demonstrated exceptional patience, thoroughly answering all of our questions both during and after the sale. His smooth and enjoyable experience. He demonstrated exceptional patience, thoroughly answering all of our questions both during and after the sale. His guidance on accessories and recommendations for where to purchase them was especially helpful. I truly appreciated the effort he put into aligning the offer with the numbers I had in mind—his proposal was outstanding. It was clear that he approached the transaction from the customer's perspective. A sincere thank you to Todd for his professionalism and dedication. More