Hendrick Kia of Cary

Robin did a great job showing me the car. I am very happy with my new car. I would note that the process was a little slow once it got to buying the car and we had to wait for finance and then they still had with my new car. I would note that the process was a little slow once it got to buying the car and we had to wait for finance and then they still had to detail the car. More

Great experience, our salesman Paulo Morales, was awesome and worked with us all the way and no pressure at all. Would highly recommend him to all looking for a new KIA. Wife loves her new Sorento. and worked with us all the way and no pressure at all. Would highly recommend him to all looking for a new KIA. Wife loves her new Sorento. More

Scott Tielemans was very nonchalant and dismissive to my concerns about time management and communication. I had a great experience the week before in sales when purchasing a brand new car so I was expectin concerns about time management and communication. I had a great experience the week before in sales when purchasing a brand new car so I was expecting the same hospitality and respect from the service department. I will not be back and wouldn’t recommend anyone to get services done as long as a scott manages that department. More

The best car buying experience ive had. Ivy didnt pressure me into a certain vehicle. She heard my request. I walked away with my dream car. I originally THOUGHT i wanted the kia sorento but when i s pressure me into a certain vehicle. She heard my request. I walked away with my dream car. I originally THOUGHT i wanted the kia sorento but when i saw it in person she knew immidiately it wasnt what i wanted. The kia seltos is the perfect vehicle for me and my kids. I got to choose my color as well. Thank you Kia!!!! More

I drove to Hendrick Pre-owned where I had bought my car to ask for help with the infotainment system. Josh Bateman, client advisor, was able to help me with my questions immediately! He was extremely n to ask for help with the infotainment system. Josh Bateman, client advisor, was able to help me with my questions immediately! He was extremely nice and even helped me pair my own phone into the system. Very helpful and knowledgeable! Was so happy to have had his help even though I didn’t have an appointment! Thank you! More

We stopped in to browse available used vehicles, Robin Turner took the time to explain the variety of vehicles on the lot and surrounding Hendrick dealerships. He was helpful and friendly. Robin showed us Turner took the time to explain the variety of vehicles on the lot and surrounding Hendrick dealerships. He was helpful and friendly. Robin showed us the new K5 Kia and we are interested in purchasing one after we relocate to North Carolina More

Liars Discount on web is $5,681. When we sat down to make the deal the discount dropped to $3,500. Salesman Alvin was terrific. Manager would not back up d Discount on web is $5,681. When we sat down to make the deal the discount dropped to $3,500. Salesman Alvin was terrific. Manager would not back up discount and was pompous. More

Way to go Scott tielemans best customer service I have experienced. Very professional. I would recommend and could not ask for a better experience. He fixed al Scott tielemans best customer service I have experienced. Very professional. I would recommend and could not ask for a better experience. He fixed all the recalls on my car. More

First class transaction from greeting to Delivery. Robin Turner walked me seamlessly through the process; and I ended up getting and even better price than I had budgeted. Robin’s attention to my detailed m Turner walked me seamlessly through the process; and I ended up getting and even better price than I had budgeted. Robin’s attention to my detailed must haves and would like to haves; led him right to my new awesome ride... he was sincere in getting me the best deal possible; while also making my new vehicle process easy; and Fast... Love my New Ride; Thank you Hendrick and Robin Turner.... I’ll be sending you some well earned referrals real soon ! More

My experience at Hendrick Kia in Cary, NC was absolutely terrible. I found the car i wanted on “CarGurus” at a good price. I live in Charlotte, NC so it was about a 2 hour drive to get to the car lot. When terrible. I found the car i wanted on “CarGurus” at a good price. I live in Charlotte, NC so it was about a 2 hour drive to get to the car lot. When i found the car on CarGurus i called the dealership immediately to see if it was available. Luckily it was, so i was excited. I asked when can i come by to get it. The salesman told me the car was going through inspection and they were waiting on a part for the car. The salesman i talked to went by the name Iggy. Fast forward later in the week, i went to the bank and got my FIRST Car loan, got the car put on auto insurance and some other stuff. I kept calling the dealership so other salesman knew my name and how bad i wanted that car, but the car was still going through inspection so i was willing to wait. I asked The salesman Iggy “when do you think the car will be ready” and “when the car is ready make sure you call me” he said “okay” later in the day i called back to put a $500 deposit on the car so i can save my spot for the car because it was a hot car. Iggy said “it was first come first serve for the car “ The next day I called the dealership again and another salesman picked up and I asked about the car and the salesman told me “someone put a deposit on that car yesterday” I was furious because i tried to put a deposit down on that car the same day but i was told “no” I told my dad and he worked in the dealership business so he asked to talk to the GM. The GM sounded like she didn’t care but she said that she’s going to see what’s going on and she’s going to call back but she didn’t even call back. Later in the day i talked to the owner Sam and he said if i look on there website that he will give me a discount but my experience made me so mad and it was so terrible that i don’t want to do business with them. More