Hendrick Kia of Concord

Outstanding. First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He w First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!! More

Experience of a lifetime I traded my 2006 Nissan Altima in for a 2015 Kia optima. Thank you to the awesome people that helped me. I recommend Lindsey Kerley, Shane Watson an I traded my 2006 Nissan Altima in for a 2015 Kia optima. Thank you to the awesome people that helped me. I recommend Lindsey Kerley, Shane Watson and Sharlene Cacciatore for getting me into my dream car. Me and my man Alex loves it. I would definitely recommend you going to Kia of Concord and speaking with them to purchase your new car, Housel free stress-free was in an out!! Thank you Kia!!! More

Great experience Shane took his time with me in purchasing a new vehicle. He was very compassionate and understanding with the details and our needs for a new vehicle. Shane took his time with me in purchasing a new vehicle. He was very compassionate and understanding with the details and our needs for a new vehicle. He was very personable from the beginning process & test driving to the completion in the purchase details. I couldn’t have asked for a better experience and treatment during my time with Shane and the Kia dealership. I am blessed and thankful for the personable staff that helped me make the decisions necessary for me and my family. More

Best car buying experience EVER! Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, conta Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James! More

Car buying process made easier than thought possible here. I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than th I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than thought possible. He is very personable, kind, attentive and kept the experience light and humorous. I appreciate that he took the time to really listened to my concerns and criteria about buying a car. He was diligent until I was satisfied with the ultimate result. Thank you, Bob! More

Hate buying cars? James made it easy! I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.Jame I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.James made my busy schedule and the dreaded buying a car experience really easy. James is incredibly thorough, really listen to my budget needs and what I like and dislike about various vehicles Once we found my car , which I totally love (The Cadenza) and highly recommend). it was very quick to get finance,trade in and out the door in record timing. He is super friendly,honest and has won me over and I recommend if you are going to Kia, ask for James! Sorry Kia if James leaves I will follow him! More

Excellent experience Shane did an absolutely fantastic job and was a pleasure to work with! He made the car buying experience pleasant and was awesome to work with! Shane did an absolutely fantastic job and was a pleasure to work with! He made the car buying experience pleasant and was awesome to work with! More

Amazing James Lawrence made my experience absolutely amazing. I couldn’t have asked for a better salesman. One of the Best experiences I have had buying a new James Lawrence made my experience absolutely amazing. I couldn’t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys! Thanks James! You rock!!😊 More

Exceptional, professional, time effective experience Tonight's car buying experience felt like a family celebration! This is the second car bought here and all the familiar faces were a part of this even Tonight's car buying experience felt like a family celebration! This is the second car bought here and all the familiar faces were a part of this event. These people care about your finances and lifestyle. They are not rushed to push you through the deal, but also appreciate your time spent with them. I highly recommend Robert Sturgill, Sharlee Cacciatore and James Lawrence to help you with your next car buying experience! Hendrick's Kia also has an amazing finance team and Mark Rosekrans is a wiz with the figures. They also have a state of the art electronic desk top signing tablet that streamlined the signing process and best of all saves a lot of trees. You walk out with copies of all your documents on a flash drive. Amazing company! More

Great service Alan was awesome to work with. Very knowledgeable and easy to talk to. Highly recommend Alan and the Hendrick Kia dealership. Overall a pleasant expe Alan was awesome to work with. Very knowledgeable and easy to talk to. Highly recommend Alan and the Hendrick Kia dealership. Overall a pleasant experience. More