Hendrick Kia of Concord

Awesome service! James worked with our 18-year-old daughter to buy her first car like she was a 40-year-old buying a Ferrari. He treated her with respect and helped James worked with our 18-year-old daughter to buy her first car like she was a 40-year-old buying a Ferrari. He treated her with respect and helped her like he would any other customer. Many sales people would have and HAVE ignored or belittled her. He got her sale when others did not and she is very happy and so are we! He sold her ( and her parents) A 2013 Chevy equinox! One happy girl! I cannot remember the finance person's name but he treated her just as well! Thank you very much! More

AMAZING! I’ve never experienced such GREAT customer service! I walked in so undecided and walked extremely happy! Everyone took care of me! Thanks to my KIA te I’ve never experienced such GREAT customer service! I walked in so undecided and walked extremely happy! Everyone took care of me! Thanks to my KIA team exspecially Shane Watson gonna miss harassing you Shane but thanks a million! More

I TRUST them Alan didn’t pressure me into my car, I had full control over my purchase. Even after thinking on it a week I still back!! Wouldn’t go anywhere else an Alan didn’t pressure me into my car, I had full control over my purchase. Even after thinking on it a week I still back!! Wouldn’t go anywhere else and will be coming back for my next car! More

Trading in lease and new lease I purchased a lease from them three years ago. Went to trade the lease in for a new lease. Everything was great until we getting ready to set down to I purchased a lease from them three years ago. Went to trade the lease in for a new lease. Everything was great until we getting ready to set down to sign all the paperwork and waiting for the new car to be detailed. They tried to ground my existing lease instead of treating as a trade like I told them from the beginning. If the lease was grounded like they were written the deal up as I would have received a bill from Kia for several thousands of dollars. They lied to me when I purchased the car and lieing when I went to purchase again from them. Also was asked to be loyal so I serviced the car with Hendrick Kia the entire time. Apparently, Hendrick does not report services to your car so it does not show on Carfax. But they will bring up your carfax report when you trade in a car. As of now, I wish I did not have this relationship with Hendrick Kia Concord. Use of shady tactics to take advantage of a customer trust. Had to set around for hours wasting my time. More

Great Service!!! Frank was very helpful and friendly! I came into the dealership looking for a used car and I left with a brand new car! I am going to tell everyone to Frank was very helpful and friendly! I came into the dealership looking for a used car and I left with a brand new car! I am going to tell everyone to get their car at Hendrick Kia of Concord. More

Great Service! We worked with James Lawrence in finding a new Kia vehicle and he made the entire process quick and easy. James is a true professional. We worked with James Lawrence in finding a new Kia vehicle and he made the entire process quick and easy. James is a true professional. More

Best experience by far Alan really helped me out of a bad situation. Saved me a lot of money and a major headache from my previous vehicle. I could not have asked for better Alan really helped me out of a bad situation. Saved me a lot of money and a major headache from my previous vehicle. I could not have asked for better service than I received from Alan. He really went above and beyond the call of duty to make sure that everything was set up correctly and that all of my needs where met. Thank you Alan for a great car buying experience and for helping me solve my dilemma. More

Everyone was very helpful No high pressure to purchase Everyone was very helpful Frankie seemed very guine in getting me the car and deal I wanted. I liked the atmosphere No high pressure to purchase Everyone was very helpful Frankie seemed very guine in getting me the car and deal I wanted. I liked the atmosphere of the showroom, very low key. More

Easiest car buying experience ever! Alan Hansen is a HUGE asset to this dealership! His knowledge of all cars they sell is amazing! I didn’t feel pressured into buying something I didn Alan Hansen is a HUGE asset to this dealership! His knowledge of all cars they sell is amazing! I didn’t feel pressured into buying something I didn’t want and he was more than happy to explain everything clearly and hold my hand throughout the process. I was able to pick up a used Kia at a fantastic price within my budget! I’ll come back when I’m ready to get something new next year. I’m also sending my father to go see him soon when his lease is up. Thanks again! More

Amazing service! Thank you Alan! This was my first car that I have purchased and Alan was the biggest help and made my experience amazing! I would recommend anyone to work with Alan. This was my first car that I have purchased and Alan was the biggest help and made my experience amazing! I would recommend anyone to work with Alan. More