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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,853 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,853 reviews

March 06, 2025

service was prompt, they expected me, knew exactly what i had requested and needed, sent video of their examination and kept me informed as the service progressed all while i enjoyed their coffee and beautif More

by kennmcke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 07, 2025 -

Hendrick Lexus Charleston responded

Kennmcke, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 06, 2025

too much to ask, i had a service. all was done properly as expected. my problem w auto surveys, there is seldom a reply to issues. More

by larryshinall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Mar 07, 2025 -

Hendrick Lexus Charleston responded

Larryshinall, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Brenden Borders was our service rep and did an excellent job getting me in and out! I highly recommend him for your Lexus! More

by Happy Lexus Owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Borders
Report | Print
Mar 09, 2025 -

Hendrick Lexus Charleston responded

Happy Lexus Owner, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 09, 2025 -

Happy Lexus Owner responded

We love traveling in our beautiful Lexus RX350H It rides beautifully and gets over 32 miles per gallon! We highly recommend this car!

March 04, 2025

Chase Fraser did an excellent job servicing my vehicle! I will be coming back to Hendrick Lexus Charleston for my servicing needs! More

by Sharon Vallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Mar 09, 2025 -

Hendrick Lexus Charleston responded

Sharon Vallejo, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

Alex was extrememly responsive and great to work with. Communication was excellent!! Loved having my car wased on the inside and out! More

by jeaniegilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Report | Print
Mar 09, 2025 -

Hendrick Lexus Charleston responded

Jeaniegilmer, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

March 03, 2025

Alex was great and communication clearing for what's done and what's next. He also gave my car a clear washed. More

by mc107dl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bousquet, Alex
Report | Print
Mar 09, 2025 -

Hendrick Lexus Charleston responded

Hello Mc107dl, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

Alex made the ambiguity created by the booking entity, navigable. Thanks Alex for all of your support! More

by YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 02, 2025 -

Hendrick Lexus Charleston responded

Ym, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

February 27, 2025

Facility is very clean, they run on schedule, explained the service and cost in advance. My car was sparkly clean when I left. More

by pegi.morrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 02, 2025 -

Hendrick Lexus Charleston responded

Pegi.morrill, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

February 26, 2025

Excellent service department and loaner program. Service rep Alex also very thorough! Nice detail work after service completion. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 28, 2025 -

Hendrick Lexus Charleston responded

Hello Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Easy and professional. Complete and competent service. They did a great job of reviewing the items I wanted checked and provided great feedback/explanations. More

by mkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 27, 2025 -

Hendrick Lexus Charleston responded

Mkelly, we are so happy to read such a great review about Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!

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