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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,292 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,292 reviews

August 21, 2025

Locus cooper is the sales person he should us the ropes about the car Ramsey Carson best tech person shows us how to connect my phone to the car More

by davidnguyen358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Cooper
August 21, 2025

I went for technology help for my new NX 250 and carson did a wonderful job in explaininig eveyrhing in the app. More

by na1abadr
Recommend Dealer
Yes
Employees Worked With
Carson
August 21, 2025

Nice experience while purchasing TX 500h. Had one in stock that had what I needed. More

by Scott Couchenour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
August 21, 2025

Adrian was great. He kept me informed the hole way through. I am glad he explained everything. More

by Danial McDermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian CC, Marcia Jackson, Mike Underwood, Lucas Cooper, Michele Hanrahan, Brian Dowless
August 19, 2025

First class service! I flew in from Atlanta to purchase a car, and the first class service started with a pickup from the airpot. John was my salesperson and greeted me More

by eckard0315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthews
August 18, 2025

Carson was very knowledgeable about the various functions of the car. He answers all our questions and was polite and personable. More

by manupnaik
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
Aug 20, 2025 -

Hendrick Lexus Charlotte responded

Manupnaik, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2025

Excellent service. Fast, clear, polite attendant. Explained everything and answered all my questions thoroughly. Would definitely return for service. More

by chinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can not remember
Aug 20, 2025 -

Hendrick Lexus Charlotte responded

Hi Chinkle! We're so happy we were able to help you out!

August 18, 2025

Friendly and professional staff who care about serving their customers! This happens each time I go into the store. More

by Sonyabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Aug 19, 2025 -

Hendrick Lexus Charlotte responded

Sonyabb, we really appreciate your feedback! Thank you for your support over the years!

August 17, 2025

Adrian C. was very customer service oriented when I arrived and followed up with me to ensure my vehicle was running okay after the visit. I always receive gre More

by Sophia S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz Cordero
Aug 19, 2025 -

Hendrick Lexus Charlotte responded

Hi Sophia S., we are very happy to have provided you with such a positive experience!

August 16, 2025

Adrian was so professional! The communication on my car allowed me to sit back and relax while my car was in for routine maintenance! Love Hendricks Lexus and Adrian! More

by Sandi S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Aug 19, 2025 -

Hendrick Lexus Charlotte responded

Sandi S., thank you for sharing your positive experience! Have a great day!

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