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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,108 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,108 reviews

May 04, 2025

Amanda Rivera - explained everything in detail in the use of the screen (computer) in the car. Very patient, I highly recommend requesting her when explaining the inside of your new vehicle. More

by hslsjsms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Rivera, Kelvin Parsons
May 04, 2025

Professional dealership with knowledgable employees. Nice waiting area. Presentation and tech folks great. Finance group nice. More

by sandyphewitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, BJ Muckelvene
May 01, 2025

Adrian was great! Easygoing, knowledgeable, and (like all other Hendrick employees I encountered during my visit) very friendly! Will ask for him specifically next tim More

by JJ
Recommend Dealer
Yes
Employees Worked With
Adrian C.
May 02, 2025 -

Hendrick Lexus Charlotte responded

Jj, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2025

Clean, organized, polite personnel, kowledgable service advisors. Advisor kept me updated thru out the day. More

by deytond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
May 02, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2025

Adrian Cruz-Cordero was my service provider and he made sure things went smoothly and as quickly as possible. He definitely lives up to the Lexus brand. He was able to identify & correct the issue very qu More

by Tpurchas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
May 02, 2025 -

Hendrick Lexus Charlotte responded

Tpurchas, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

April 30, 2025

Great experience A. Cordero, service advisor was very helpful he interpreted mechanic’s pigeon English, when I couldn’t undestand video More

by Teryl Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cordero Cruz, Thomas Bridges
May 02, 2025 -

Hendrick Lexus Charlotte responded

Teryl Todd, we are glad we could help! Thank you, and have a fantastic day!

April 29, 2025

First time to buy Lexus. Had a great time in Hendrick. Chris is very patient and professional; Ralph gave me a very detail and clear instruction on the car. Great experience! More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph, Chris Minich
May 01, 2025 -

Hendrick Lexus Charlotte responded

Rachel, we're glad you had such a wonderful experience with us!

April 28, 2025

I love Hendrick Lexus , quality is excellent, service is awesome ( Micheal Mirek is the best) I will always recommend and get my vehicles serviced at Hendricks!!! More

by lauren.easterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Erin Gast, Godrey Hernandez
Apr 29, 2025 -

Hendrick Lexus Charlotte responded

Lauren.easterling, we're happy to hear about your experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 27, 2025

Amber was excellent. I needed help fixing my digital clock from military time to Eastern time. She was extremely patient with me. Thanks again Amber. More

by annmw@carolina.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 30, 2025 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

April 25, 2025

Always an excellent job! Service Advisor Michael Mirek is awesome! Always above and beyond when it comes to service. More

by lauren.easterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Erin Gast, Godrey Hernandez
Apr 30, 2025 -

Hendrick Lexus Charlotte responded

Lauren.easterling, we're glad you had such a wonderful experience with us!

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