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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,708 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,708 reviews

April 23, 2026

Very efficient and professional service by Josh Mohr and team for several service items including oil and lube, inspection, recall and gas lid issue. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
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April 21, 2026

Staff did a great job throughout the entire process. I was in and very quickly. More

by ecupirates90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Cooper
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April 21, 2026

Dave is always above and beyond awesome! Rest of the staff is amazing as well! More

by lori.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
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April 21, 2026

It is great to know that with an early appointment you have options to have coffee, tea etc More

by Gerardedouarzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
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April 20, 2026

Mike Underwood worked with me today and as usual all was professional and perfect. I now live in RDU Triangle area and made the trip to Charlotte in order to have Mike and Team take care of my car. Thank yo More

by ylawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
April 20, 2026

Nick Mainor and the staff were great to work with. Thank you so much for your service. More

by Zhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mainor
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Apr 20, 2026 -

Zhi responded

Great

Apr 20, 2026 -

Zhi responded

Very nice work and great job

April 19, 2026

Jesse Romero was very attentive, informative, helpful and accommodating when I brought my RX350 in to get new tires due to a flat. I appreciate his excellent customer service! More

by Mrs Boergert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse romero, Mike Underwood
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Apr 22, 2026 -

Hendrick Lexus Charlotte responded

Mrs Boergert, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jesse. Thank you for being part of our Hendrick Lexus Charlotte family!

April 19, 2026

Vanessa is beyond amazing! The team did an outstanding job and very happy I had a loaner for the work that needed to be done! Keep up the great job! More

by iggdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
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Apr 22, 2026 -

Hendrick Lexus Charlotte responded

Iggdoc, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family!

April 17, 2026

I stopped in Hendrick Lexus to get my tire pressure checked as I thought it was too high. Michael Mirek inspected the tires and found the to high in pressure. He sent the car to a tech who did a great More

by holofchak22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
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Apr 20, 2026 -

Hendrick Lexus Charlotte responded

Holofchak22, thank you for taking the time to share about your service experience with Mike at Hendrick Lexus Charlotte. We are thrilled to hear that Mike provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 17, 2026

Godfrey was the excellence in customer satisfaction. I would recommend this dealership to anyone. Everyone was very welcoming. More

by Elroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
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Apr 20, 2026 -

Hendrick Lexus Charlotte responded

Elroy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Godfrey and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

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