Hendrick Lexus Charlotte

I have been working with this dealer for several years now while living in Matthews. They have treated me with kindness, and honesty. I actually trust them!! I have worked with Vanessa Hardly on a number now while living in Matthews. They have treated me with kindness, and honesty. I actually trust them!! I have worked with Vanessa Hardly on a number of visits and I HIGHLY recommend her to be your Master Service Advisor!!! I will continue to work with her as she has been added to my personal contact list. Sheila Keasler More

Hendrick Lexus does a great job of handling our service. Our service adviser, David Machold, is always courteous, professional, and fun to work with. Our service adviser, David Machold, is always courteous, professional, and fun to work with. More

Brian Dowless is always kind, courteous, and incredibly efficient. Very professional. The service department is very attentive and right on point in getting things done quickly and communicating any and al efficient. Very professional. The service department is very attentive and right on point in getting things done quickly and communicating any and all findings with expertise. The waiting area is clean and well appointed and I use the business area every time I come. It is always a pleasure to bring my car in for servicing. Thank you! More

Was an out of town customer for maybe the 3rd or 4th AND every time this dealership amazes me!! Mr. Michael Mirek made me feel like I';ve known him all my life!! Amazing Customer Service!! Thanks Michae every time this dealership amazes me!! Mr. Michael Mirek made me feel like I';ve known him all my life!! Amazing Customer Service!! Thanks Michael!!! More

Lexus is a great car, and I have been a Lexus driver for many years! I just can't imagine driving any other car! My Service Consultant, Vanessa Hardley, is simply the best! She is always pleasant, helpful, many years! I just can't imagine driving any other car! My Service Consultant, Vanessa Hardley, is simply the best! She is always pleasant, helpful, patient and knowledgeable, and she explains the service being done to my car in very clear terms. I value her professional abilities! More

Hendrick Lexus continues its excellence in customer service and auto service. My service adviser Vanessa is always charming, well informed and pleasant. They have always given me a 5 star experience service and auto service. My service adviser Vanessa is always charming, well informed and pleasant. They have always given me a 5 star experience even with an older model car. That is why I come back whenever needed for the past 15 years. More

Perfect service appointment. Comfortable, quick complete. Vanessa was cheerful and professional. I'd recommend their service.....top notch dealership striving for excellence. Comfortable, quick complete. Vanessa was cheerful and professional. I'd recommend their service.....top notch dealership striving for excellence. More

Outstanding service and friendly staff, definitely highly recommended! We left with the car we wanted! recommended! We left with the car we wanted! More

Bruce is a fantastic salesperson I’ve been working with him for years now.And I just recently came back to get my new RX 350 from him. I highly recommend him and Hendrick Lexus Charlotte for when you’re l him for years now.And I just recently came back to get my new RX 350 from him. I highly recommend him and Hendrick Lexus Charlotte for when you’re looking for a new car they are the best. And Jordan, was my technology specialists he was able to come to the car and help me with all my technology questions and help me understand my brand new car. Thank you to both of them very much. More

Had a great experience leasing a new RX 350h. TJ In Sales was Awesome, Paul in Financing was Awesome as well and Ralph in Technology helped me set up features in the car especially the safety fea TJ In Sales was Awesome, Paul in Financing was Awesome as well and Ralph in Technology helped me set up features in the car especially the safety features. A great overall experience. More