Hendrick Lexus Charlotte

Thanks to Erin for making this happen for me. I’m very very happy. She was super to work with as was Ivan and Ralph. I appreciate all their time today I’m very very happy. She was super to work with as was Ivan and Ralph. I appreciate all their time today More

Purchased our new RX 350 and John Matthew’s did an amazing job, also had a great experience learning the new technology from the tech specialist, Will Adam’s. And Paul in finance did a great job as we amazing job, also had a great experience learning the new technology from the tech specialist, Will Adam’s. And Paul in finance did a great job as well! More

Top notch service department from the moment you enter until your service is complete. Michael Mirek is an exceptional service advisor who ensures that your issues are identified and accurately documented until your service is complete. Michael Mirek is an exceptional service advisor who ensures that your issues are identified and accurately documented, communicates with service repairmen, keeps you informed about progress of repairs, and arranges loaners as required. The waiting room is very comfortable and meets all your needs. Great dealership and wonderful customer service. More

All in all, it was a wonderful experience, and I'm pleased with the car. pleased with the car. More

Michael Mirek provides the best support I've ever had at a car dealership. He is exceptional. a car dealership. He is exceptional. More

I always get good service from this dealership. Michael Mirek did a good job for me. He kept me informed, easy to work with and very cordial. Michael Mirek did a good job for me. He kept me informed, easy to work with and very cordial. More

Micheal Mirek is an excellent service representative. He advised and informed on services and progress exceptionally well. He advised and informed on services and progress exceptionally well. More

Shop was quite busy and I was one-of-many. Consultant Clayton King treated me as if I was the only client he was handling. He advised my 90,000 check would take a few hours but I agreed to wa Consultant Clayton King treated me as if I was the only client he was handling. He advised my 90,000 check would take a few hours but I agreed to wait. Wow! Video from technician who inspected my car through to Clayton's advising me of recommended work was a level of unsurpassed attention. He apologized for the length of time... I reminded him that he had set-the-expectations and that was fine. The professionalism, speaking to me in understandable terms and a 'happy' personality made the experience very positive. Thank you Hendrick Lexus, Clayton King and technician who actually performed the work. Mine is a 2016 RX 350 and my next car will definitely be a Lexus... thanks to my overall experiences. More

Wonderful support, accommodations, friendly atmosphere and team. If I had any complaints it would be the prices are a little high. and team. If I had any complaints it would be the prices are a little high. More

Rebecca and Carson were very knowledgeable. They were great going over the vehicle features. Thank you very much. Also thank you TJ (sales) and Paul (finance) for making the process easy. They were great going over the vehicle features. Thank you very much. Also thank you TJ (sales) and Paul (finance) for making the process easy. More