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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,440 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,440 reviews

November 09, 2025

Thank you so much to Hayden and Mario for all the help very professional and courteous More

by plybrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Wesson, Mario Carvajal
Nov 12, 2025 -

Hendrick Lexus Charlotte responded

Plybrand, we are glad we could help! Thank you for shouting out our team mates!

November 07, 2025

Brian Dowless was great to work with. I was in and out in a timely way, everything was thoroughly explained, and a plan executed. My car was repaired and returned to me looking so much be More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Nov 12, 2025 -

Hendrick Lexus Charlotte responded

Clare, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if you need additional assistance.

November 07, 2025

Godfrey was courteous and helpful. Technician sent a video that made the recommended service clear and easy to understand. More

by randacrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Nov 12, 2025 -

Hendrick Lexus Charlotte responded

Randacrouse, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for shouting Godfrey out!

November 06, 2025

Excellent Service from this dealership. Marissa Kovaly is the number one service advisor there. She knows the Lexus way inside and out. Terry Presley is the best at his craft too. 36 years More

by debij1963
Workmanship
Recommend Dealer
Yes
Employees Worked With
MARISSA KOVALY-SERVICE ASVISOR
Nov 08, 2025 -

Hendrick Lexus Charlotte responded

Hi Debij1963, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2025

Amanda was very accommodating and sincere. It was a very quick the financing process with friendly and professional staff. Will return back to this dealership in the future! More

by karin739vols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Rivera, Ivan Blair
Nov 08, 2025 -

Hendrick Lexus Charlotte responded

Karin739vols, we're happy to hear you had such a positive experience with our team!

November 05, 2025

Professional Accomodating Friendly First Class. I would highly recommend them. Clinton was wonderful helping with our purchase and Mario was amazing delivering my new vehicle and educating me on th More

by Daviesmichelle923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton King and Mario Carvajal
Nov 06, 2025 -

Hendrick Lexus Charlotte responded

Hi Daviesmichelle923, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations! Let us know if you have any questions as we are here to help:)

November 04, 2025

As always, I had a smooth, professional & easy experience for my 65K mile checkup. Vanessa Hardley was welcoming and engaging to work with! More

by lyndamcmillan12
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Nov 05, 2025 -

Hendrick Lexus Charlotte responded

Lyndamcmillan12, we are so pleased you enjoyed your visit with Vanessa to Hendrick Lexus Charlotte! We hope to be of service again in the future!

November 04, 2025

very friendly staff. Clean Facility. Immediate response. Clean nice facility. Location is very good. I will recommend to anybody. More

by Rameshshah60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Nov 04, 2025 -

Hendrick Lexus Charlotte responded

Rameshshah60, thank you for your kind words and recommendation.

November 03, 2025

I have always enjoyed the professionalism and hospitality by this dealership and its staff alike More

by Ejimoforc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Nov 04, 2025 -

Hendrick Lexus Charlotte responded

Hello Ejimoforc, we appreciate you taking the time to leave us this feedback.

November 03, 2025

I came in for the 10m service. The dealership completed the service in a timely manor More

by Williameric1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Nov 04, 2025 -

Hendrick Lexus Charlotte responded

Williameric1985, thanks for your praise and generous comments about our dealership.

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