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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,140 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,140 reviews

May 22, 2025

Sales person Mallorie and tech person Ralph were amazing. Answered all my questions and concerns. More

by PATTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mallorie Williams, Ralph Yerkes, Donte Small
May 24, 2025 -

Hendrick Lexus Charlotte responded

Patti, we really appreciate your positive review! We have a great team and we are glad you got to experience them! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

I always have a fantastic experience at the Lexus dealership in Charlotte for my service needs, especially with the advisor Adrian Cruz-Cordero! He always takes care of my needs be goes above & beyon More

by hannahadair7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
May 24, 2025 -

Hendrick Lexus Charlotte responded

Hannahadair7, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Great service, honest and reliable. We will continue to buy Lexus vehicles due to their reliability, and also the level of service provided by their employees. Would recommend to anyone More

by Huckins7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
May 24, 2025 -

Hendrick Lexus Charlotte responded

Huckins7, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!

May 21, 2025

Great experience purchasing my new Lexus RX 350h. Thomas, Rebecca and Paul all provided great support during the entire process. The dealership provides excellent service all the way around, is why I More

by Jim Ouzts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
May 23, 2025 -

Hendrick Lexus Charlotte responded

Jim Ouzts, we are so happy to read such a great review about Hendrick Lexus Charlotte! We appreciate your business and look forward to your next visit!

May 21, 2025

Superior customer service from Clayton King is always guaranteed; he delivers high quality service with professional leadership and a smile. Hendrick is fortunate to have Clayton King on their team. More

by Charles Dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
May 24, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2025

We had a very good experience purchasing our new RX350h today. Our salesman Nick and our finance team Jackie helped us through the purchasing process. Amber Johnson was especially helpful teaching me all t More

by chwaldrep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Johnson, Nick Mainor
May 24, 2025 -

Hendrick Lexus Charlotte responded

Chwaldrep, thank you for sharing your positive experience!

May 20, 2025

A five star review to Geron Helling, Jackie in finance, & Ralph Yerkes for making the purchase of my RX 350h a pleasant experience. More

by jpowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes in technology. , Geron Helling
May 23, 2025 -

Hendrick Lexus Charlotte responded

Jpowers, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

Great explanation, sales process was very transparent and I got a very good vehicle really happy with the car More

by Kiran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Adams , Aaron Gordy
May 23, 2025 -

Hendrick Lexus Charlotte responded

Kiran, your wonderful feedback and rating mean a lot to us.

May 20, 2025

Brandi, Rebecca, Amber, Amanda, Jordan, and Ralph, thanks for your professionalism, keep up the great work! More

by Thrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen Lane
May 23, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how our technology team did. We hope you have a great day!

May 19, 2025

Always met with professionalism and warm greetings from all of the service department. Service appointments are easily set up. The service technition explains in detail problem resolutions and provides e More

by msmith5870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 23, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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