Hendrick Lexus Charlotte

The service provided was outstanding and the staff was very professional. I appreciated the explanation and thought process that went into my presentation. very professional. I appreciated the explanation and thought process that went into my presentation. More

Geron and Chase did an awesome job helping me with the purchase of this vehicle. Karen was awesome and helped me determine which car I wanted and Chase was amazing and getting me set up on that new car on purchase of this vehicle. Karen was awesome and helped me determine which car I wanted and Chase was amazing and getting me set up on that new car once I found it. I highly recommend both of them and Hendrick Lexus of Charlotte. Thanks guys for a wonderful experience! More

Excellent service as always! ! The technicians are so thorough, professional and very personable! I give them the highest rating! ! The technicians are so thorough, professional and very personable! I give them the highest rating! More

Vanessa is always very courteous and always explains what needs to be done on my car. needs to be done on my car. More

I recently needed to get a new vehicle due to change in employment/fleet vehicles. I had not driven an SUV in 4 years, so I wasn’t sure what I was interested in. Diane Lamm was very helpful as she never on employment/fleet vehicles. I had not driven an SUV in 4 years, so I wasn’t sure what I was interested in. Diane Lamm was very helpful as she never once pushed me to decide and provided me with the information I needed which included coming back 2 additional times to drive a car and then help figure out the best option for my situation. She even researched to see if/when the vehicle I was most interested in would be available. Once we decided on the Lexus TX350, she checked on us throughout the afternoon as we completed other steps and was able to get the car ready before we left (it had just arrived that day from the truck). Justin quickly got me into my tech appointment and did a great job showing me the features of the car. Would recommend them again! More

Vanessa H is such a Pleasure to see and work with. A helping hand with the transfer with my work is items to the rental! Always a good to know you have a knowledge team member A helping hand with the transfer with my work is items to the rental! Always a good to know you have a knowledge team member More

Geron, Joy, and Chase helped me with all of my Lexus needs I am very excited! needs I am very excited! More

Vanessa Hardley is always my requested service agent. She is professional, knowledgeable, accommodating, and dependable with follow-up!! As a dedicated customer to the Hwy 74 Lexus dealership location, I She is professional, knowledgeable, accommodating, and dependable with follow-up!! As a dedicated customer to the Hwy 74 Lexus dealership location, I appreciate the service videos and detailed explanations. More