Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Lexus Charlotte
Charlotte, NC
3,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,011 reviews
September 16, 2026
Very helpful made me feel very special and I was taken care of with the highest care. I feel like they went beyond in professionalism. I would highly recommend care of with the highest care. I feel like they went beyond in professionalism. I would highly recommend More
by steph.eddington53
Employees Worked With
Jaylen Rudisell, Dave Machold
September 15, 2026
I purchased a 2025 Lexus Rx 350 about a month ago and LOVE it! I would like to give a shout out to two lovely ladies, Mallorie Williams and Rebecca Brewton! Mallorie is our sales consultant and Rebecca m LOVE it! I would like to give a shout out to two lovely ladies, Mallorie Williams and Rebecca Brewton! Mallorie is our sales consultant and Rebecca my technical advisor! Both ladies are extremely professional, knowledgeable and genuinely friendly, funny and a joy to work with!!! I highly recommend everyone to request their assistance….you won’t be disappointed! I’m looking forward to seeing both of these ladies when I come back to have my vehicle serviced! Thank you! Sincerely, Susann Taylor More
by susie.taylor6
Employees Worked With
Mallorie Williams, Rebecca Brewton
September 15, 2026
Gio and Chase helped me with all of my Lexus needs! I am happy with my new nx! Also I came back and picked up the car and Justin answered all my questions and made the process even easier! I am happy with my new nx! Also I came back and picked up the car and Justin answered all my questions and made the process even easier! More
by occobra
Employees Worked With
Gio, Chase, Justin
September 15, 2026
We had lots of problems with our Apple play and Jordan was fantastic and helped us through so many different issues. I would highly recommend going to Jordan whenever possible. was fantastic and helped us through so many different issues. I would highly recommend going to Jordan whenever possible. More
by Susanjcarlton53
Employees Worked With
Jordan
September 15, 2026
Jaylen is the person to see when you you’re trying to get a car he was amazing and so much help. Also Jordan with technology was able to get me set up with my new car he was very patient a car he was amazing and so much help. Also Jordan with technology was able to get me set up with my new car he was very patient More
by wsara3804
Employees Worked With
Jaylen Rudisell
September 14, 2026
Thank you Hendrick Lexus of Charlotte. I have had my new NX350h for two weeks now and could not have made a better purchase. I am loving learning about the incredible engineering that we I have had my new NX350h for two weeks now and could not have made a better purchase. I am loving learning about the incredible engineering that went into make the quality premium car I now drive. Jasmine, my car dealer answered every question I had with a smile and even when I changed my mind to buy a white hybrid instead of a 350HD she went into "we can" do it mode. Ben, the mechanical person answered key questions about performance and Chase, my technician gave me two valuable on-site tutorials that sparked in me more curiousity about the features of the new purchase. I could not be happier with my car and appreciate the amazing professionalism on all of those at Hendrick who made this possible. More
by jmarlenemueller
Employees Worked With
Jasmine, Ben, Chase
