
Hendrick Lexus Kansas City North
Kansas City, MO
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We had a very excellent experience at Lexus KC North. Dennis and Kathy was very helpful and knowledgeable with our new RX 350 luxury. They were very patient with us as we are not very savvy with technolo Dennis and Kathy was very helpful and knowledgeable with our new RX 350 luxury. They were very patient with us as we are not very savvy with technology. We have made lifetime friends with Dennis and Kathy. More
Kimberly Tanner was my sales associate and I cannot recommend her enough. She took the time to listen to what I really wanted and made sure that I didn't settle for less. She found the exact car that f recommend her enough. She took the time to listen to what I really wanted and made sure that I didn't settle for less. She found the exact car that fit my needs and fit my budget. The entire staff has been very welcoming and very kind. More
Always seem friendly and keep you informed of progress. Offer suggested for maintenance and repairs if necessary but you would think a luxury brand offer perks such as lifetime rotation and balance if you Offer suggested for maintenance and repairs if necessary but you would think a luxury brand offer perks such as lifetime rotation and balance if you buy tires there but they don’t. Seems strange. More
Steven Alexander was very helpful without being pushy. He was very knowledgeable about the Lexuses I drove and all of their features! He was very knowledgeable about the Lexuses I drove and all of their features! More
Absolute stellar experience! Sarabeth was fantastic and really enhanced my journey and experience. Finance was also great, Gage was fantastic to work with. Sarabeth was fantastic and really enhanced my journey and experience. Finance was also great, Gage was fantastic to work with. More
Kim Tanner was very easy to work with. She will help you find the right vehicle you are looking for without any pushy sales approach. Kim and her dealership have been a very positive exper She will help you find the right vehicle you are looking for without any pushy sales approach. Kim and her dealership have been a very positive experience!. More
I brought my IS300 in after another shop had it for 3 months from a theft/recovery claim. The previous shop was a nightmare experience. As soon as I entered the Lexus service department I felt heard and months from a theft/recovery claim. The previous shop was a nightmare experience. As soon as I entered the Lexus service department I felt heard and validated. Within an hour they had my car apart and sent me videos detailing all that was wrong with my car, including things that were supposedly fixed by the previous shop. 2 weeks later, because of the lack of communication from my insurance, my car was deemed totaled out. THANK YOU TO THE LEXUS SERVICE DEPARTMENT! Michelle kept in touch with me daily. They were thorough and did their job better than I expected. If I purchase another Lexus it will be at this dealership only. More
The staff is very knowledgeable and helpful. A nice selection of vehicles was available. I found exactly what I wanted. They offered a fair price for my trade-in. A nice selection of vehicles was available. I found exactly what I wanted. They offered a fair price for my trade-in. More
Great service as always. Highly recommend this dealership. Our car was very dirty and they did a great job of cleaning it up for us. Thank you. Highly recommend this dealership. Our car was very dirty and they did a great job of cleaning it up for us. Thank you. More