
Hendrick Lexus Kansas City North
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 612 reviews
I brought my IS300 in after another shop had it for 3 months from a theft/recovery claim. The previous shop was a nightmare experience. As soon as I entered the Lexus service department I felt heard and months from a theft/recovery claim. The previous shop was a nightmare experience. As soon as I entered the Lexus service department I felt heard and validated. Within an hour they had my car apart and sent me videos detailing all that was wrong with my car, including things that were supposedly fixed by the previous shop. 2 weeks later, because of the lack of communication from my insurance, my car was deemed totaled out. THANK YOU TO THE LEXUS SERVICE DEPARTMENT! Michelle kept in touch with me daily. They were thorough and did their job better than I expected. If I purchase another Lexus it will be at this dealership only. More
The staff is very knowledgeable and helpful. A nice selection of vehicles was available. I found exactly what I wanted. They offered a fair price for my trade-in. A nice selection of vehicles was available. I found exactly what I wanted. They offered a fair price for my trade-in. More
Great service as always. Highly recommend this dealership. Our car was very dirty and they did a great job of cleaning it up for us. Thank you. Highly recommend this dealership. Our car was very dirty and they did a great job of cleaning it up for us. Thank you. More
Loved everyone at this dealership especially our salesman, Dennis DeGoosh! Will definitely make the 3 hour drive to work with him again!!! salesman, Dennis DeGoosh! Will definitely make the 3 hour drive to work with him again!!! More
My purchase of a 2019 L/certified vehicle was an overall positive experience. Steven and Jeff handled a troubleshooting issue with great professionalism, displaying a strong customer-centric commitment. A positive experience. Steven and Jeff handled a troubleshooting issue with great professionalism, displaying a strong customer-centric commitment. A hearty thumbs up for this team! More
Awesome dealership and Jeff Breaux salesman. Thank you for all your help Jeff! Purchased new Lexus RX 350. Bypassed other dealerships to go to Hendrick North, Couldn't be happier. Thank you for all your help Jeff! Purchased new Lexus RX 350. Bypassed other dealerships to go to Hendrick North, Couldn't be happier. More
I recently purchased a vehicle with the help of Jeff Breaux at Hendrick Lexus and I couldn't be happier with the experience. From the moment I walked into the dealership, Jeff made me feel welcome, list Breaux at Hendrick Lexus and I couldn't be happier with the experience. From the moment I walked into the dealership, Jeff made me feel welcome, listened carefully to what I was looking for, and guided me through every step with professionalism and genuine care. Jeff was incredibly knowledgeable, patient, and never pushy—qualities that made the entire process smooth and stress-free. What really stood out was the level of honesty and transparency. I felt confident and informed throughout the entire process. Even after the sale, Jeff followed up to make sure everything was going well with the car. If you're in the market for a Lexus, I highly recommend asking for Jeff. More
We purchased a used car RX350 2021. Had a very nice and professional experience buy the car from Jeff Breaux. My wife is enjoying her updated Lexus. this is the third vehicle we have br Had a very nice and professional experience buy the car from Jeff Breaux. My wife is enjoying her updated Lexus. this is the third vehicle we have brought from this dealership. More
Recently purchased through Hendrick Lexus North with Steven Alexander. This was my first Lexus. Steven made the experience great. He was prompt, courteous, knowledgeable, and overall just a great salesm Steven Alexander. This was my first Lexus. Steven made the experience great. He was prompt, courteous, knowledgeable, and overall just a great salesman. Highly recommend Steven and this dealership. More