Hendrick Lexus Kansas City North

Excellent caring staff! Courteous, helpful and knowledgeable. They made the service appointment a pleasant experience. Courteous, helpful and knowledgeable. They made the service appointment a pleasant experience. More

Once you find a very professional and proficient service consultant, it is almost impossible to change for another, no matter how efficient the other service reps are. Michael Taylor is that rep and I have consultant, it is almost impossible to change for another, no matter how efficient the other service reps are. Michael Taylor is that rep and I have had excellent service from Michael for several years now - he often has been able to find coupons for my particular service and seems always to be concerned about keeping happy customers. Yesterday, for example, he called me to say that there were no loaners available, as I had requested but by the time I arrived at Hendricks North Lexus, he had been able to find one for me to use. Now that is going above and beyond, in my bboks. More

Have worked with Colby for 20 years. Excellent. Always clear on cost and what needs to be done. Excellent. Always clear on cost and what needs to be done. More

Miichael Taylor is excellent service provider. He provides clear, detailed, and HONEST information. He doesn’t talk to women as if they are “car stupid”. I would find it hard to switch from Lexu He provides clear, detailed, and HONEST information. He doesn’t talk to women as if they are “car stupid”. I would find it hard to switch from Lexus due to the excellent service. More

Another wonderful service experience at Hedrick Lexus Kansas City North. Mike Taylor always does a great job taking care of our needs. Mike's a great asset to the dealership. The shuttle service to an Kansas City North. Mike Taylor always does a great job taking care of our needs. Mike's a great asset to the dealership. The shuttle service to and from the airport was seamless and is a great value when combining needed vehicle service and travel. Dean always fills us in on local news/weather while we were away. Could not ask for more from Hendrick. Highly recommend. More

Sarabeth was wonderful and the whole buying experience was simple and quick. The only minor negative on the whole experience was the quality of the “detail” and cleaning of the used vehicle I purchased, i was simple and quick. The only minor negative on the whole experience was the quality of the “detail” and cleaning of the used vehicle I purchased, it wasn’t great. Other than that single thing, I’ll definitely look at Hendrick again in the future for our next vehicle. More

Cheenu Vue has been my service advisor for the past 3 years. I look forward to upgrading to a bigger vehicle thanks to Chee always providing a suv loaner vehicle. years. I look forward to upgrading to a bigger vehicle thanks to Chee always providing a suv loaner vehicle. More

This is my second purchase in a row from Hendrick. Great experience with Hendrick Lexus! Kim was fantastic to work with! I inquired about a car and was able to drive it home two days later. The staff Great experience with Hendrick Lexus! Kim was fantastic to work with! I inquired about a car and was able to drive it home two days later. The staff were very welcoming and knowledgeable. The finance was done super quick! I will definitely buy from here again. More

Colby always does a great job with the service requested and provides the best cost. and provides the best cost. More

My 13 year old vehicle’s problem had mystified other technicians but not the Hendrick’s team. The videos they sent me were clear and and helped me understand the problems. I’m very happy with the result technicians but not the Hendrick’s team. The videos they sent me were clear and and helped me understand the problems. I’m very happy with the results and the pristine loaner they gave me. More