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Hendrick Lexus Kansas City North

Kansas City, MO

4.9
748 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 748 reviews

July 01, 2026

John Baker in service is truly a great example of how customer service should be. Thanks More

by nickrocha1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Groenenboom, Jeff Geyer
Jul 03, 2026 -

Hendrick Lexus Kansas City North responded

Nickrocha1958, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North.

June 30, 2026

On June 24, 2026, I purchased a 2026 LX700H from Jeff Breaux and like always he was knowledgeable and strictly professional. This is now the 8th vehicle I have worked with Jeff and April with to purchase More

by Jerry.Kennedy850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Breaux, Christopher Woomer, April Reeb
Jul 01, 2026 -

Hendrick Lexus Kansas City North responded

Jerry.kennedy850, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North.

June 29, 2026

Excellent work on my Lexus from appointment to pickup. Explanations of service and needed service always detailed. Will not go anywhere else! More

by jfuentez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jul 01, 2026 -

Hendrick Lexus Kansas City North responded

Jfuentez4, we're happy to hear you had such a positive experience with our team!

June 18, 2026

Every employee is top notch! Friendly and knowledgeable. And the lounge is high class. Always treated like a favorite customer. More

by zoannpeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheenu Vue
Jun 20, 2026 -

Hendrick Lexus Kansas City North responded

Zoannpeace, we're so glad that we were able to go above and beyond your expectations!

June 08, 2026

Excellent caring staff! Courteous, helpful and knowledgeable. They made the service appointment a pleasant experience. More

by carlaprath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Howell
Jun 09, 2026 -

Hendrick Lexus Kansas City North responded

Carlaprath, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North.

June 05, 2026

Once you find a very professional and proficient service consultant, it is almost impossible to change for another, no matter how efficient the other service reps are. Michael Taylor is that rep and I have More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 08, 2026 -

Hendrick Lexus Kansas City North responded

We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

June 05, 2026

Have worked with Colby for 20 years. Excellent. Always clear on cost and what needs to be done. More

by William Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Colby Lieurance, Jonathan Howell, Begi Velasquez, Chris DeBoxtel
Jun 08, 2026 -

Hendrick Lexus Kansas City North responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 04, 2026

Miichael Taylor is excellent service provider. He provides clear, detailed, and HONEST information. He doesn’t talk to women as if they are “car stupid”. I would find it hard to switch from Lexu More

by ALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 05, 2026 -

Hendrick Lexus Kansas City North responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 04, 2026

Another wonderful service experience at Hedrick Lexus Kansas City North. Mike Taylor always does a great job taking care of our needs. Mike's a great asset to the dealership. The shuttle service to an More

by donschepker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 05, 2026 -

Hendrick Lexus Kansas City North responded

Donschepker, we're happy to hear you had such a positive experience with our team!

June 02, 2026

Sarabeth was wonderful and the whole buying experience was simple and quick. The only minor negative on the whole experience was the quality of the “detail” and cleaning of the used vehicle I purchased, i More

by Caseyleeclary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarabeth
Jun 03, 2026 -

Hendrick Lexus Kansas City North responded

Caseyleeclary, thank you for your kind words and this wonderful review!

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