Hendrick Lexus Kansas City North
Kansas City, MO
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The experience was fantastic. I arrived they had my loaner vehicle ready. I checked in we went over what service was due. I left. Received an email from the technician who checked I arrived they had my loaner vehicle ready. I checked in we went over what service was due. I left. Received an email from the technician who checked out my vehicle and informed me of the services he recommended. It was after 4:30 when my vehicle was ready so I picked up the next day. Everyone was friendly and very accommodating. More
I worked with Dennis and his team for the purchase of my new car and the total experience was amazing. I inquired about the vehicle online and was contacted by a team member who was able to provide me with new car and the total experience was amazing. I inquired about the vehicle online and was contacted by a team member who was able to provide me with the information to help answer my questions, including the Carfax report. Dennis provided me more detailed videos of the vehicle that were not captured from the online photos which were a great help. When I arrived for my appointment I was greeted at the front desk and every employee that walked by greeted me. Everyone was very personable. Dennis was able to answer all my questions as we inspected and test drove the vehicle. The trade-in and financing process was also seamless and smooth. The facility was also very nice and had a wonderful waiting area with drinks and snacks available. I would say the overall experience with purchasing the vehicle and Dennis's team was fantastic, smooth, seamless and no-pressure. I will be looking at Hendrick Lexus KC North for future vehicles. More
I recently had service work (oil change and tire rotation) at the Lexus North location. Everything was very professional and friendly. Colby was my advisor, and he always explains what was done an rotation) at the Lexus North location. Everything was very professional and friendly. Colby was my advisor, and he always explains what was done and what will need to be done in the future without being pushy. Everyone else that I came into contact with on the service drive was also very friendly. I look forward to my next service visit. Thank you Colby More
I would like to recommend Hendrick Lexus of Kansas City North for anyone seeking an exceptional, high-touch vehicle purchasing experience. In particular, I recommend working with Jeff Breaux. Jeff North for anyone seeking an exceptional, high-touch vehicle purchasing experience. In particular, I recommend working with Jeff Breaux. Jeff demonstrated a clear commitment to customer satisfaction and to making the overall experience both efficient and seamless. His professionalism, knowledge, and willingness to provide personalized assistance made a meaningful difference throughout the process. I encourage anyone considering a Lexus to speak with Jeff and take the opportunity to test-drive a vehicle. His extra effort and focus on service made our experience outstanding and established a strong foundation for future business with the dealership. More




