Hendrick Lexus Kansas City North

Steve Keltner sets the highest standard in knowledge base and Excellent customer service! Call Him! and Excellent customer service! Call Him! More

When I 1st arrived I was not feeling welcomed because the 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the co 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the conversation and apologized, started the process and went out of his way to make things right. I told him I was not feeling the “Lexus experience”. He totally rectified that as well as another worker Kathy. These 2 made the difference in me staying with the Lexus product. More

Great service, they really do care. Michael Taylor does a great job. Glad to know him Michael Taylor does a great job. Glad to know him More

Always great service and communication - the loaner was not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership. More

Great service each and every time. Simply the best. No hidden costs, timely work, and great communication. Simply the best. No hidden costs, timely work, and great communication. More

I was very lucky to have Christopher DeBoxtel assigned to me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I showed him a “ding” on a door and paint or something on the underside of the rear bumper. To my surprise, he had people to take care of them right then. I wish I had got their names because they were great also. I will continue to request Chris as my go to guy. Thank you, Chris. I was in good hands More

Dennis Degooch is one outstanding car salesman. We enjoy him greatly. Follow up is perfect. We enjoy him greatly. Follow up is perfect. More

Michael Taylor is an amazing person. He takes his time to explain and guide customer on best approach. I will definitely be back. He takes his time to explain and guide customer on best approach. I will definitely be back. More

The experience with I had buying my new car was very pleasant. I would go back again when it's time to upgrade. pleasant. I would go back again when it's time to upgrade. More

Chris De Boxtel is who I would be fighting for if I owned Car dealerships. He’s very easy going, kind, professional, caring. Car dealerships. He’s very easy going, kind, professional, caring. More