
Hendrick Lexus Kansas City North
Kansas City, MO
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Always great service and communication - the loaner was not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership. More
I was very lucky to have Christopher DeBoxtel assigned to me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I showed him a “ding” on a door and paint or something on the underside of the rear bumper. To my surprise, he had people to take care of them right then. I wish I had got their names because they were great also. I will continue to request Chris as my go to guy. Thank you, Chris. I was in good hands More
I believe my truck was dented while at the dealership. My truck's brakes were completely out (which the tow truck driver and I told the dealership) and I believe my truck was dented because an employee co My truck's brakes were completely out (which the tow truck driver and I told the dealership) and I believe my truck was dented because an employee couldn't stop it. I have never been more disappointed with this dealership until now. More