Hendrick Lexus Kansas City North

I believe my truck was dented while at the dealership. My truck's brakes were completely out (which the tow truck driver and I told the dealership) and I believe my truck was dented because an employee co My truck's brakes were completely out (which the tow truck driver and I told the dealership) and I believe my truck was dented because an employee couldn't stop it. I have never been more disappointed with this dealership until now. More

Michael Taylor is awesome to work with! ! Great at keeping me updated and all my service needs ! Great at keeping me updated and all my service needs More

Extremely convenient location. I'm never kept waiting and am always greeted with a smile. The facility is immaculate and inviting. I'm never kept waiting and am always greeted with a smile. The facility is immaculate and inviting. More

Michael Taylor was polite and helpful for a scheduled service appointment, and proved himself to be EXTREMELY helpful when we called back with a question from the open road! He talked us through our iss service appointment, and proved himself to be EXTREMELY helpful when we called back with a question from the open road! He talked us through our issue, and even called back to ensure we had corrected our error. We thank you, Michael! More

Shawn, our salesperson was great! Made a great deal on a GX, couldn't be happier with the experience. Highly recommend! Made a great deal on a GX, couldn't be happier with the experience. Highly recommend! More

I would totally recommend this dealership and my salesman Dennis! Everyone is friendly and helpful going the extra mile to ensure you are happy with your purchase. They staff at this dealership made the purc Dennis! Everyone is friendly and helpful going the extra mile to ensure you are happy with your purchase. They staff at this dealership made the purchase of my car very smooth, and I was in and out within a couple of hours from the test drive to final signing on my new car! More

Extremely satisfied with our sales representative Putu. All questions and concerns were answered. Please ask for him, he was wonderful All questions and concerns were answered. Please ask for him, he was wonderful More

They were nice and professional the entire time as you would expect from a luxury brand dealership. The process took a bit of extra time, and the first payment option I walked back with was not the one I would expect from a luxury brand dealership. The process took a bit of extra time, and the first payment option I walked back with was not the one I ended up at. They worked with me the entire time and kept my limits in mind to get me the car I had selected. I am very happy with the car and the level of care they provided. They did go above what is expected in getting me to payments I could afford so that is why they are 4 stars. 5 stars is for someone going way beyond, and as a luxury dealership there are higher expectations to start. Which they completely meet, and even went above in some areas. More

Michael Taylor has been taking care of my friends, family, and myself for years!!! Best customer service I’ve ever experienced! Will continue to use him and Hendricks for years to come! family, and myself for years!!! Best customer service I’ve ever experienced! Will continue to use him and Hendricks for years to come! More

Putu assisted us with a Lexus RX 350. He was very diligent in finding us the right car at the right price. Professional and courteous. He was very diligent in finding us the right car at the right price. Professional and courteous. More