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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
610 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 610 reviews

July 11, 2022

Richard in the service department always takes great care of us and all our car needs More

by Poppiwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker
Jul 14, 2022 -

Hendrick Lexus Kansas City North responded

Poppiwalker, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 11, 2022

Michael Taylor and Richard Walker are awesome to work with I was fortunate to deal with both of them and they got me in and out of service with a smile on my face. At first I was a bit nervous as most de More

by Gabriel M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Richard Walker, Kathy Groenenboom, Jeff Geyer
Jul 14, 2022 -

Hendrick Lexus Kansas City North responded

Gabriel M, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. If you have any further questions, please don't hesitate to reach out!

July 08, 2022

Mike Taylor was excellent! I arrived for my appointment and there was a mixup. Instead of turning me away, he told me not to worry they would work out a way to make sure they t More

by msshelly02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jul 08, 2022 -

Hendrick Lexus Kansas City North responded

Msshelly02, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 06, 2022

Had a great experience in buying my new Lexus RX 450h. Steve answered all my questions easy to work with no pressure to buy. More

by dremmenga71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kathy Groenenboom, Jeff Geyer
Jul 08, 2022 -

Hendrick Lexus Kansas City North responded

Dremmenga71, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

July 05, 2022

Fantastic service. Steve Keltner was knowledgeable and helpful, always available and easy to communicate with. The whole process was easy and straightforward. Great ecp More

by SH123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
Jul 07, 2022 -

Hendrick Lexus Kansas City North responded

Sh123, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 05, 2022

Michael Taylor is so nice to work with! He Checked me in quickly for my recent service appointment. Friendly & knowledgeable; He let me know what wait time I could expect. Five star experie More

by Calvertm70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Michael
Jul 07, 2022 -

Hendrick Lexus Kansas City North responded

Calvertm70, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2022

Dennis DeGoosh is a great person to work with. He is friendly, thorough, and authentic. More

by jstrrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Dennis DeGoosh, Colby Lieurance
Jul 06, 2022 -

Hendrick Lexus Kansas City North responded

Jstrrt, we are glad we could help! We can't wait to see you again, have a great day.

June 21, 2022

Richard Walker was very nice to work with. Kept me updated at all times. The Lexus experience was great! More

by Barbwagner39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker
Jun 23, 2022 -

Hendrick Lexus Kansas City North responded

Barbwagner39, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North.

Jun 23, 2022 -

Barbwagner39 responded

You’re very welcome. Your service is one of the reasons I’ve driven a Lexus for over 15 years!

June 17, 2022

Michael Taylor was excellent to work with. He is knowledgeable about my car and let's me know how the maintenance work is proceeding. I highly recommend Hendrick Lexus North for new car purc More

by dbrookings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 19, 2022 -

Hendrick Lexus Kansas City North responded

Dbrookings, we are so happy to read such a great review about Hendrick Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2022

Great service! Got me in and serviced quickly even though I had made my appointment at their other location by accident. Loved the video they sent of my cars inspec More

by MamaD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 18, 2022 -

Hendrick Lexus Kansas City North responded

Mamad, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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