Hendrick Lexus Kansas City North

Each and every time I go into the dealership I have a very good experience. Today my Service advisor was Michael Taylor, he was and is very pleasant and knowledgeable. Michael always ask if I have any C very good experience. Today my Service advisor was Michael Taylor, he was and is very pleasant and knowledgeable. Michael always ask if I have any Concerns and if I am okay with what needs to be done to my car. Thanks Michael! More

New to Kansas. Had a tire emergency. Drove right in. Greeted by Michael and less than an hour later, new tire and safely back on the road. Great customer service. Had a tire emergency. Drove right in. Greeted by Michael and less than an hour later, new tire and safely back on the road. Great customer service. I will be back. More

Everyone is so professional, knowledgeable and welcoming. It’s always a pleasure to do business here. And it’s amazing how well kept and clean all areas of the building is maintained. It’s always a pleasure to do business here. And it’s amazing how well kept and clean all areas of the building is maintained. More

This is my 5th Lexus same sales man for 4 of the 5 . When I take my car in for service Michael Taylor is always ready to help . When I take my car in for service Michael Taylor is always ready to help . More

Always great service and very professional. Michael is always courteous and accommodating . I will be back Michael is always courteous and accommodating . I will be back More

Michael Taylor always is friendly, courteous, knowledgeable and keeps me posted on my car's service progress. knowledgeable and keeps me posted on my car's service progress. More

Steve Keltner did an amazing job finding my new car. Everyone was so nice and helpful and made the experience so wonderful. I’m so happy!! Everyone was so nice and helpful and made the experience so wonderful. I’m so happy!! More

Michael was professional and worked me in on a Saturday morning for a new battery.. morning for a new battery.. More

I have worked with Colby in service since about 2017, first with my dad's older Lexus 350 which I acquired, and then with my wonderful Lexus NR300 purchased at Hendricks North in October 2020. I - and first with my dad's older Lexus 350 which I acquired, and then with my wonderful Lexus NR300 purchased at Hendricks North in October 2020. I - and the car - have always received superb service in a very timely way and without any inappropriate expenses. I am a dedicated Colby fan. In addition, Jason did this particular 15,000 mile review and the video report is both helpful and fun. More

I bought my Lexus 350 RX in 2013 at this dealership. I have never taken my car anywhere else for maintenance because the service here is phenomenal. Mike Taylor is my service consultant. He is such a pr I have never taken my car anywhere else for maintenance because the service here is phenomenal. Mike Taylor is my service consultant. He is such a professional with his communication skills and knowledge. My next car will be another Lexus. And this will be it’s home. More