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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
610 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 610 reviews

May 09, 2022

The dealership was clean and welcoming. Steve Keltner assisted us with the purchase of a great used vehicle. He was an excellent teacher and walked us through the process answering every More

by mweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner is five star!, Jeff Geyer
May 09, 2022 -

mweiss responded

Customer Service was a five star but did not record.

May 04, 2022

Clean and inviting atmosphere. Friendly and efficient service staff. I am confident that my car is in good hands. More

by Topshelfcleaningco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
May 06, 2022 -

Hendrick Lexus Kansas City North responded

Hi Topshelfcleaningco! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2022

Michael Taylor is my Service Advisor and he does an excellent job. He answers all of my questions and the service he provides is exemplary. Michael is a professional and the entire service team at Hend More

by rowood54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
May 06, 2022 -

Hendrick Lexus Kansas City North responded

Rowood54, we are glad we could help! Until the next time we meet, take care!

May 04, 2022

Michael Taylor is a really attentive and detail-oriented service consultant. Encourage others to ask for him when making an appointment. More

by janetnease54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
May 06, 2022 -

Hendrick Lexus Kansas City North responded

Hi Janetnease54, thank you so much for your positive comments about Hendrick Lexus Kansas City North! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2022

This was my first vehicle check up. My experience was very pleasant, efficient and professional. Michael was very helpful in walking me through everything, which I appreciated. A great More

by Corhon8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Apr 29, 2022 -

Hendrick Lexus Kansas City North responded

Corhon8, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 19, 2022

This dealership is top notch! They give really great service and took care of us with personalized care. It’s a nice environment to wait and has snacks and drinks. A nice experien More

by MBronson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Apr 22, 2022 -

Hendrick Lexus Kansas City North responded

Hi Mbronson! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

April 16, 2022

Dennis DeGoosh has been our awesome representative for many years. He works with me and listens to all my needs and prepares well. I’ve never had to say no. The process is quick and painless to my wallet. More

by Mary Lou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Apr 20, 2022 -

Hendrick Lexus Kansas City North responded

Hi Mary Lou, we are very happy to have provided you with such a positive experience! Mary Lou, thanks for taking the time to leave a review.

April 15, 2022

Thank you Jacob for a great car buying experience. Found just what we were looking for. More

by lh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Castro
Apr 18, 2022 -

Hendrick Lexus Kansas City North responded

Lh, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

April 12, 2022

My wife and I want to express our appreciation to our service technician, Richard Walker and his crew. Richard was most accommodating. We were very satisfied with his attention to details and making us f More

by Jim Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Walker
Apr 14, 2022 -

Hendrick Lexus Kansas City North responded

Hi Jim Ryan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 12, 2022

Michael was very pleasant to work with during my first visit to Hendrick Lexus. I look forward to continuing to work with him on my next visit. More

by r5inthefam
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Apr 14, 2022 -

Hendrick Lexus Kansas City North responded

R5inthefam, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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