
Hendrick Lexus Kansas City North
Kansas City, MO
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Michael Taylor in the service department was excellent to work with. Made my service experience superior. My service technician Jose, kept me informed with texts and a short video of my car while I waited. G work with. Made my service experience superior. My service technician Jose, kept me informed with texts and a short video of my car while I waited. Great job! More
Michael Taylor is the BEST! !!!!! It was very patient with me and very detailed in everything explained to me. He simply cares about his customers. !!!!! It was very patient with me and very detailed in everything explained to me. He simply cares about his customers. More
The people at the dealership are genuine and forthcoming. However, this is the second dealer I have called regarding a vehicle I was interested in purchasing. This was my second time reaching out for a part However, this is the second dealer I have called regarding a vehicle I was interested in purchasing. This was my second time reaching out for a particular vehicle only to be told that I was not able to purchase it because I did not reside in the area. Also, not necessarily the dealers fault, but if a vehicle is not available or already spoken for, it should not be listed in their ad as available. This is an unfair business practice. More
Michael Taylor took great care of us during our service visit, I would highly recommend anyone needing a service advisor for their Lexus give him a call. visit, I would highly recommend anyone needing a service advisor for their Lexus give him a call. More
I used to have service done here when it was still owned by Superior Lexus around 2010. It's now owned by Hendrick automotive group and I'm still coming here for service on the same model LS400. They still by Superior Lexus around 2010. It's now owned by Hendrick automotive group and I'm still coming here for service on the same model LS400. They still get me taken care of. Michael Taylor was my consultant and still made me feel like a valued customer More