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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
611 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 611 reviews

March 03, 2022

Michel Taylor and the Lexus service team always does a great job taking care of my service! More

by kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Lance Swenson
Mar 05, 2022 -

Hendrick Lexus Kansas City North responded

Kristy, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

February 15, 2022

Richard, Yes, I will review the links in the email. The service Lexus provided was great. I would recommend my friends & family to buy a Lexus from your North KC location. Lexus has experienced go More

by armani.mj23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Nouhad Jalloul
Feb 19, 2022 -

Hendrick Lexus Kansas City North responded

Armani.mj23, thank you so much for the positive review! Thank you again for the great review!

February 14, 2022

My first Lexus experience was amazing! From the moment I walked into the showroom and was greeted by Casey, through trade in, finance with Mike and Steve making Everything perfect to the More

by leahinstjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Casey Goff, Michael Arnone, Steve Keltner, Kyle Turnbull
Feb 16, 2022 -

Hendrick Lexus Kansas City North responded

Hi Leahinstjo, thank you so much for your positive comments about Hendrick Lexus Kansas City North! Leahinstjo, thanks for taking the time to leave a review.

February 10, 2022

Michael Taylor did an excellent job on my service visit. Friendly, helpful and listened carefully to my concerns! More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Richard Walker, Jeff Geyer
Feb 12, 2022 -

Hendrick Lexus Kansas City North responded

Mike, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 09, 2022

Excellent as always! All work was explained in detail to my satisfaction by Michael. He kept me informed; and notified me immediately when work was completed. He is a pleasure to work with! More

by Calvertm70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Richard Walker, Colby Lieurance
Feb 11, 2022 -

Hendrick Lexus Kansas City North responded

Calvertm70, we really appreciate your positive review! Thank you again for the great review!

February 07, 2022

Great dealership experience. Michael Taylor was very helpful with all my questions and concerns about service. Will be back again. More

by DReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Feb 09, 2022 -

Hendrick Lexus Kansas City North responded

Dreed, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 05, 2022

Always professional service by Michael. That’s is why we return time after time. Thank you! More

by Wviljoen42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Feb 08, 2022 -

Hendrick Lexus Kansas City North responded

Wviljoen42, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2022

Michael Taylor is a great asset to Hendrick Lexus KC North! He takes time to explain things and makes sure I am comfortable with any service that is required for my car. Thanks for the professional & More

by barbarastorm99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Richard Walker, Colby Lieurance, Cody Mullins
Feb 08, 2022 -

Hendrick Lexus Kansas City North responded

Barbarastorm99, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 22, 2022

This is an Excellent Dealership to purchase any vehicle. Excellent customer service. Shawn was the salesman who was very professional, knowledgeable, kind and polite. More

by Corvette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carrigan
Jan 24, 2022 -

Hendrick Lexus Kansas City North responded

Corvette, we really appreciate your positive review! Thank you, and have a fantastic day!

January 22, 2022

I first reach out to the dealership and my contact person was James Birch he listen to what I needed he worked so hard and was patience with me. He got exactly what I want a purchased a 2014 Lexus. It seemed More

by nickolataylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Omar, James Birch
Jan 24, 2022 -

Hendrick Lexus Kansas City North responded

Nickolataylor, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! We can't wait to see you again, have a great day.

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