Hendrick Lexus Kansas City North
Kansas City, MO
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Lance and the Hendrick Lexus North team was great! We had a great experience purchasing lur new RX 350! Thank you Lance! Kathy was so helpful explaining all our features on our new ride! We had a great experience purchasing lur new RX 350! Thank you Lance! Kathy was so helpful explaining all our features on our new ride! More
Courteous and professional. Easy to deal with. Excellent description of the car and pictures on the web site, so there weren't any surprises. Would return for the right car. Easy to deal with. Excellent description of the car and pictures on the web site, so there weren't any surprises. Would return for the right car. Thank you SaraBeth More
OK, it's a Lexus dealer. We expect to pay more. And we usually do. But........ Here's a success story. We took our 2003 SC430 in for a checkup, oil change, tire rotation. The We expect to pay more. And we usually do. But........ Here's a success story. We took our 2003 SC430 in for a checkup, oil change, tire rotation. The total bill was $85. No, I'm not missing a comma or some zeros. They did the full car inspection and made some suggestions about other work that we might consider, but were not pushy at all. Made us feel well cared for and confident. So, 5 stars! More
Very professional sales and service staff. They provide relevant information and then consult rather than try to sell you. Have dealt with the people at this dealership for decades. Always had They provide relevant information and then consult rather than try to sell you. Have dealt with the people at this dealership for decades. Always had an excellent experience More
Arrived on time for service appointment. Was promptly checked in. Notified during appointment of how service was proceeding, then received notification of recommended services. All staff t Was promptly checked in. Notified during appointment of how service was proceeding, then received notification of recommended services. All staff that I had contact with was polite and friendly. Waiting area is always comfortable and well stocked with hot and cold refreshments. All around pleasant experience. More
Hendrick Lexus North (Kansas City, Missouri) goes the extra mile to ensure that the maintenance service is top notch. The service associate always explains the work required clearly and thoroughly! They extra mile to ensure that the maintenance service is top notch. The service associate always explains the work required clearly and thoroughly! They provide a short video from the mechanic showing issues and work being performed! Exceptional service overall. More




