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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
605 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 605 reviews

July 01, 2014

Excellent pre-owned experience! I would definitely recommend Hendrick Lexus North. I worked with Lance Swenson and can honestly say that it was the best car buying experience I've h More

by lburgard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Michael Arnone, Lance Swenson, Kathy Groenenboom, Robb Walter
Jul 08, 2014 -

Hendrick Lexus Kansas City North responded

We are so thrilled to see that your experience in the dealership with Lance was so pleasant! We are even more happy that you chose our dealership to shop for your pre-owned vehicle. We hope that we can provide even more wonderful experiences with our dealership in the future! Sincerely, Hendrick Lexus Kansas City North

June 06, 2014

Awesome experience!! Jeremy was awesome and he listened to our needs! Mike in finance gave us all the warranty options we needed! They were so friendly and great to work More

by wardc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Jeremy Waple
Jul 08, 2014 -

Hendrick Lexus Kansas City North responded

We are happy to see you had the opportunity to work with both Mike and Jeremy! We hope you enjoy your vehicle and we look forward to seeing you again soon! Sincerely, Hendrick Lexus Kansas City North

May 23, 2014

Outstanding service! This is the only service department I every want to use! I will buy another Lexus just for the fine service personnel and quality of my vehicle maint More

by kjcurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Mike Taylor
May 28, 2014 -

Hendrick Lexus Kansas City North responded

We are happy to hear that you are so pleased with our service department! Thank you for expressing your loyalty and welcome to the Hendrick Lexus Kansas City North family! -Hendrick Lexus Kansas City North Team

May 10, 2014

First time in the door I contacted Hendrick Lexus regarding a specific used car that was advertised. When I drove in, the vehicle was parked front and center for my inspect More

by seadate
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chandler West
May 12, 2014 -

Hendrick Lexus Kansas City North responded

We are glad that Chandler took such great care of you and that your experience with Hendrick Lexus Kansas City North was free of stress! Thank you for visiting our dealership and expressing your future loyalty. We hope you enjoy your used vehicle and contact us in regard to any other questions or concerns you may have. We are excited to have you as a new member of the Hendrick Lexus Kansas City North family! -Hendrick Lexus Kansas City North Team

May 06, 2014

Sales and Delivery coordinator Excellent personnel handled the transaction. The sales team was well informed and the delivery coordinator was excellent in detailed information and More

by fbgardner3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Kathy Groenenboom, Sameh Youseff
May 09, 2014 -

Hendrick Lexus Kansas City North responded

We are happy that you visited Hendrick Lexus Kansas City North and enjoyed your time with us! We pride ourselves in knowing your experience was one worth remembering and the personnel handled everything both professionally and knowledgably . Thank you! - Hendrick Lexus Kansas City North Team

April 28, 2014

hail damage repaired I had my car repaired at the collision center. The hail damage was repaired quickly and ahead of the promised completion date. Car was super clean, More

by Kennewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruth Keesee
May 03, 2014 -

Hendrick Lexus Kansas City North responded

We are happy you found the repair process quick and easy. Thank you for making Hendrick Lexus Kansas City North your choice for your hail repairs! Our team is always available if you have any further questions regarding our services. -Hendrick Lexus Kansas City North Team

April 24, 2014

Excellent Experience I bought a used 2010 Nissan Armada a couple weeks ago from Hendrick Lexus Kansas City North and I couldn't have asked for a better or more positive ca More

by Nunja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Dennis DeGoosh
Apr 25, 2014 -

Hendrick Lexus Kansas City North responded

Nunja, Thank you for taking the time to share your experience at Hendrick Lexus Kansas City North! We are very proud to have Dennis DeGoosh as a part of our team. Congratulations on your Armada! Please let us know if there is anything we can assist you with in the future. Sincerely, Hendrick Lexus Kansas City North Team

April 17, 2014

Excellent Buying Experience With a Lexus RX 330 set as my number 1 choice of car, I had been across multiple dealers, (individuals as well) to find one. Through word of mouth fro More

by SamanthaSerrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Jul 09, 2014 -

Hendrick Lexus Kansas City North responded

Samantha, we are so happy to hear that your friend referred you to our salesman Dennis. He is a great asset to our team and we are glad to see your experience with him went smoothly! We are happy to have you on the roads in your RX and we can't wait to have you back in the store! Sincerely, Hendrick Lexus Kansas City North

April 04, 2014

Good Experience with Dan Cundiff My husband surprised me with a new Lexus RX 350 for Christmas 2008 and i like it so much i kept it for 6 years. We never have done that before with a More

by dlauf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Daniel Cundiff
Apr 16, 2014 -

Hendrick Lexus Kansas City North responded

dlauf3, We are so happy that you enjoyed your last RX so much and thrilled that you visited Hendrick Lexus Kansas City North for both of your purchases. Dan is a valued employee and I know he enjoyed assisting you in your decision. We look forward to assisting you with any vehicle needs in the future. Sincerely, Hendrick Lexus Kansas City North Staff

March 24, 2014

My husband and I were extremely pleased with the quality of service provided in our recent lease agreement purchase of a Lexus ES 300 Hybrid Sedan. The level of professionalism exhibited by everyone we came More

by psharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Kathy Groenenboom, Chandler West
Mar 31, 2014 -

Hendrick Lexus Kansas City North responded

psharp, Thank you for taking the time to share your experience with Hendrick Lexus Kansas City North. Congratulations on your Lexus ES 300h! We are proud tot have Chandler and Kathy as a part of our team. We look forward to assisting you with any vehicle needs in the future. Sincerely, Michele Howard

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