Hendrick Lexus Kansas City North

Outstanding service and overall experience.. Our experience with the dealership starts with Robb Walter. It is because of him that we are dealing with Hendrick Lexus North and his attention to ou Our experience with the dealership starts with Robb Walter. It is because of him that we are dealing with Hendrick Lexus North and his attention to our needs and wants has been nothing short of amazing. Anything that we need, from acquiring a new vehicle, to servicing the ones that we own, and Rob is sure to see that it is taken care of. Supporting Rob seems to be an overall culture of attention to detail and to the customer. We could not be more pleased with our experience with this dealership, and are now on our sixth Lexus. More

Service and Parts Experience. This was my first experience this Lexus Dealer. All of the employees were very professional, friendly and helpful. I will continue to deal with them a This was my first experience this Lexus Dealer. All of the employees were very professional, friendly and helpful. I will continue to deal with them and highly recommend them to anyone. More

Collision center I feel my trip to Lexus collision center was overall a very good experience. I am a very picky individual. Chris and Ruth did a fantastic job getting I feel my trip to Lexus collision center was overall a very good experience. I am a very picky individual. Chris and Ruth did a fantastic job getting my car ready for me. Thanks again for putting up with me. More

First class pre-owned experience. I have purchased many vehicles over the years and have become very particular with the dealers in which I do business. I highly recommend Hendrick Le I have purchased many vehicles over the years and have become very particular with the dealers in which I do business. I highly recommend Hendrick Lexus North. I was greeted by Sameh Youssef who was very professional and knowledgeable. Both Sameh and Sales Manager Casey Goff addressed all of my questions and concerns as if they were their own. Business Manager Michael Arnone was also a pleasure to work with. The overall experience was second to none. More

Excellent pre-owned experience! I would definitely recommend Hendrick Lexus North. I worked with Lance Swenson and can honestly say that it was the best car buying experience I've h I would definitely recommend Hendrick Lexus North. I worked with Lance Swenson and can honestly say that it was the best car buying experience I've had so far. I appreciated the no-pressure and low stress approach that Lance exhibits. A very unique and respectful experience compared to the other local Lexus dealership. Worth the drive up north! And when it came time to take care of the paperwork, I was in and out within an hour. Thanks again Lance for making it so easy to purchase and refer friends and family to Hendrick Lexus NORTH. More

Awesome experience!! Jeremy was awesome and he listened to our needs! Mike in finance gave us all the warranty options we needed! They were so friendly and great to work Jeremy was awesome and he listened to our needs! Mike in finance gave us all the warranty options we needed! They were so friendly and great to work with!! More

Outstanding service! This is the only service department I every want to use! I will buy another Lexus just for the fine service personnel and quality of my vehicle maint This is the only service department I every want to use! I will buy another Lexus just for the fine service personnel and quality of my vehicle maintenance. More

First time in the door I contacted Hendrick Lexus regarding a specific used car that was advertised. When I drove in, the vehicle was parked front and center for my inspect I contacted Hendrick Lexus regarding a specific used car that was advertised. When I drove in, the vehicle was parked front and center for my inspection and Chandler was immediately available. He answered all of my questions and more. He was most pleasant, patient and helpful. I do not like to go through extensive negotiations and found Chandler to be MOST accommodating and pleasant throughout the very brief and NONSTRESSFULL price agreement process. This Dealership treated my wife and I with respect and friendliness. We were able to see, drive, price, and trade in a vehicle as well as arrange financing and drive out the door with our new pre-owned vehicle in a little over 2 hours. Despite the fact that there are 2 Lexus dealerships located closer to us than Hendrick Lexus North, this is now, and will remain, OUR Lexus Dealership. This has never happened previously in likely 15-20 prior purchases over the years. Thank you Chandler! More

Sales and Delivery coordinator Excellent personnel handled the transaction. The sales team was well informed and the delivery coordinator was excellent in detailed information and Excellent personnel handled the transaction. The sales team was well informed and the delivery coordinator was excellent in detailed information and very perofessional in her hour of familiarization on technical information. More

hail damage repaired I had my car repaired at the collision center. The hail damage was repaired quickly and ahead of the promised completion date. Car was super clean, I had my car repaired at the collision center. The hail damage was repaired quickly and ahead of the promised completion date. Car was super clean, More