
Hendrick Lexus Kansas City North
Kansas City, MO
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Jeremy was extremely helpful and informative about the vehicles I was interested in. Everyone was very friendly and gave me a good experience. I especially liked the extras given which allowed for the w vehicles I was interested in. Everyone was very friendly and gave me a good experience. I especially liked the extras given which allowed for the whole Lexus experience, i.e, rides to the airport, rental car, etc. Thank you for a hassle free experience and a great car. More
My husband and I have purchased several cars from this dealership over the course of many years as we have always been more than satisfied with our experience. We appreciate the quality and performance o dealership over the course of many years as we have always been more than satisfied with our experience. We appreciate the quality and performance of the vehicles and the professionalism and friendliness of the staff, especially product specialists Lance Swenson & Jack Briggs ( both outstanding) , Richard Walker in the Service Department and business manager Mike Arnone. We would recommend this dealership to any and all! More
Everyone at the Dealership was extremely friendly. We didn't feel rushed or pushed and they made us as comfortable as possible on a cold rainy day! Great deal on our trade in too! didn't feel rushed or pushed and they made us as comfortable as possible on a cold rainy day! Great deal on our trade in too! More
I received an email from Lexus for "complimentary service" for 40,000 mile items. Called the service department to schedule the appointment and told them of the email. They said they "would honor i service" for 40,000 mile items. Called the service department to schedule the appointment and told them of the email. They said they "would honor it". Got to the dealer and was told they would not honor it. Asked for the service department manager. He was out. So, I left and asked him to call me. He did about 10 minutes later and offered to "make it right" by picking up the Lexus from work, giving my a loaner vehicle, and returning it when the service was complete. When I called a couple days later to arrange that no one could recall that conversation or find a record of it. The service manager was, once again, out. So, I asked for him or someone else to call me. Still waiting on that call... Not sure they could have done any worse. More
The Service Department at Hendrix Lexus North is the best ! Big thanks to Rob Ramsey, you take service to the next level ! John Strobe thank you so much for dealing with me when I came in, I know were busy ! Big thanks to Rob Ramsey, you take service to the next level ! John Strobe thank you so much for dealing with me when I came in, I know were busy when came in, thank you for making me feel as if I was the only customer you had! Richard... I just enjoy dealing with you so much,, you always make me smile! You will have our business always !! More
Jack was outstanding from the beginning as was everyone I dealt with at the dealership. A FAR superior experience to the Hendrick Lexus dealership on the South side of town WELL worth the drive up North. dealt with at the dealership. A FAR superior experience to the Hendrick Lexus dealership on the South side of town WELL worth the drive up North. More
We brought a 2010 RX 350 from Tarek and the experience was amazing on May 2, 2013 we are from St Joseph and would and will buy a vehicle from him and them in a heart beat.They truely great. Brought many was amazing on May 2, 2013 we are from St Joseph and would and will buy a vehicle from him and them in a heart beat.They truely great. Brought many vehicles elsewhere before but this one was outstanding and the place is a showplace. Thanks Hendricks you get my business again and will tell other customers to buy from them More
Most professional. Best experience we've ever had when purchasing a car. Everyone we dealt with was CUSTOMER SERVICE oriented. If the treatment we enjoyed is any indication of what we expect in the f when purchasing a car. Everyone we dealt with was CUSTOMER SERVICE oriented. If the treatment we enjoyed is any indication of what we expect in the future, we're looking forward to having our Lexus serviced by Hendrick. More
We recently purchased a Lexus IS 350C from Hendrick's Lexus North and we were expertly helped by Steve Keltner. Any new car purchase is stressful but Steve made our experience stress free. Steve and th Lexus North and we were expertly helped by Steve Keltner. Any new car purchase is stressful but Steve made our experience stress free. Steve and the Hendrick's Lexus team were truly outstanding in the way they found and delivered our new vehicle. Steve's product knowledge was exceptional and we're very happy with our new car. We look forward to future dealings with Steve and the Hendrick's Lexus team. More