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Hendrick Lexus Kansas City North

Kansas City, MO

4.9
723 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 723 reviews

October 08, 2021

Colby L. is amazing to work with! He is why I will come back for my services at Hendrick Lexus KC north even though I am not close anymore! More

by Jena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Oct 10, 2021 -

Hendrick Lexus Kansas City North responded

Jena, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

October 01, 2021

This dealership is always clean and staff is very friendly, helpful and courteous. Much appreciated. More

by dorrine34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Oct 04, 2021 -

Hendrick Lexus Kansas City North responded

Dorrine34, we really appreciate your feedback! We're looking forward to your next visit with us!

September 29, 2021

When I arrived at the dealership to drop off my Lexus for a recall I was treated by three different employees and was offered both a water and a snack - WOW, what dealership does that. Becky was the service More

by Suzie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky
Sep 30, 2021 -

Hendrick Lexus Kansas City North responded

Suzie, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

September 29, 2021

The Service Department at Hendrick Lexus North is spot on. Colby Lieurance is a knowledgeable Service Advisor and easy to work with. More

by dahattok
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Sep 30, 2021 -

Hendrick Lexus Kansas City North responded

Dahattok, thank you so much for your high rating! We hope to see you soon!

September 28, 2021

I always have a great experience when taking my car in for service. Michael Taylor does a great job. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 29, 2021 -

Hendrick Lexus Kansas City North responded

Tim, thank you so much for the positive review! Thank you again for the great review!

September 22, 2021

Colby Lieurance was our Service Advisor and we had a good experience. We weren't planning on replacing our battery however, the battery tested low and the price quote to replace was very good. Had our 55,0 More

by john s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Sep 23, 2021 -

Hendrick Lexus Kansas City North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

September 14, 2021

The service department is always friendly and courteous, and so are the sales reps. I will be buying my next vehicle at Hendrick Lexus North! More

by Krammek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Dennis DeGoosh
Sep 15, 2021 -

Hendrick Lexus Kansas City North responded

Krammek, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2021

Michael Taylor and the team at Lexus KC North are the best in town. Always very knowledgeable and patient. We always know we'll be getting the best service. More

by tchris1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Sep 04, 2021 -

Hendrick Lexus Kansas City North responded

Tchris1223, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

August 31, 2021

Michael Taylor is efficient and knowledgeable. Pleasant to be with. I think the department is exceptional. Always a good experience at Hendrick North Service Department. Assorted snacks and a car wash too More

by wings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 01, 2021 -

Hendrick Lexus Kansas City North responded

Wings, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Kansas City North. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus Kansas City North!

August 31, 2021

You can tell that Hendricks Lexus north service consultant Michael Taylor knows what's best for your car. I totally trust the advise he offers. More

by pathwaytototalwellness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 01, 2021 -

Hendrick Lexus Kansas City North responded

Hi Pathwaytototalwellness, thank you so much for your positive comments about Lexus Kansas City North! Please let us know if there is anything else we can do for you; we are more than happy to help!

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