
Hendrick Lexus Kansas City North
Kansas City, MO
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From the moment I called the dealership and spoke with Julie Shaw, to meeting with Cory Goff and Heather Marzan and finally Michael Arnone, I felt respected and valued as a customer. I felt like they were Julie Shaw, to meeting with Cory Goff and Heather Marzan and finally Michael Arnone, I felt respected and valued as a customer. I felt like they were trying to develop a long term customer relationship, which is what I perfer. I feel I got a very fair deal on a new car, which I love. Heather was very patient in teaching me the technical stuff. The negotiation was quick and fair. I left feeling educated and excited to drive a great RX 350! More
We started looking at vehicles at Reliable in Springfield. They didn't really act like they wanted to work with us or make a deal. We drove from Springfield to Kansas City. From the very begin Springfield. They didn't really act like they wanted to work with us or make a deal. We drove from Springfield to Kansas City. From the very beginning to the end, everyone was very friendly and went out of their way to help us. The dealership closed at 6pm and they took care of us very well until we drove off the lot around 10pm. They detailed our new car and then took the time to go over the options in our new car. The deal was done and I was pleasantly surprised that they were taking the extra time to go over options with us so late at night. More
Orlando kept us in the loop of the status of the Truck while we were out of town. We really appreciated knowing it was still available so that we could swing by directly from the airport. Dustin greeted u while we were out of town. We really appreciated knowing it was still available so that we could swing by directly from the airport. Dustin greeted us and immediately made us feel welcome. He did a great job showing us the truck, helping us get the price we wanted and making sure were taking care of until we left. More
I have been working with Dan for the last year trying to find that "perfect" used car. Knowing how picky I am about my vehicles, Dan was very patient and always kept me in mind when a vehicle would come on find that "perfect" used car. Knowing how picky I am about my vehicles, Dan was very patient and always kept me in mind when a vehicle would come on the lot that he thought I might be interested in. Of course I only had certain colors I would consider and the milage had to be low, but Dan was persistent in finding me that one car I would love. And he succeeded. I would like to thank Dan for all the time spent in finding my car. He has been a pleasure to work with and I look forward to working with him in the future. More
I brought my car in for a rattle that had lasted for years and a dealer in Minnesota was unable to solve. I was impressed with the promptness that a mechanic went for a ride with me and his recommendati years and a dealer in Minnesota was unable to solve. I was impressed with the promptness that a mechanic went for a ride with me and his recommendations were in line with what I wanted done. He took the dash apart and had the answer within an hour and the problem was solved. I also just mentioned that I think my transmission might be acting up. John and the mechanic made time for me and found the fluid very dirty and changed it. The quality of work was second to none and I have always been treated with respect. I was overall very pleased they went beyond what I expected and made time to complete a task I had not told them about before I arrived. I was pleasantly surprised with how quick the service was done and the cost was well within what I expected. Very nice to do business with them. I am on my third Lexus and will keep coming back. Ken Meisner More
Very professional. All are friendly and work at getting you the best deal possible. I have been with Superior for my last few vehicles and will continue. you the best deal possible. I have been with Superior for my last few vehicles and will continue. More
This was our 5th Lexus from this dealership. The dealership always works with us when we're ready for a new car and the service is great! dealership always works with us when we're ready for a new car and the service is great! More
I've used this dealership since 2002, I have never had a bad experience, they are always courteous, helpful and try very hard to get you what you want and need. I can't say enough about Jack Briggs, he is bad experience, they are always courteous, helpful and try very hard to get you what you want and need. I can't say enough about Jack Briggs, he is knowledgeable, easy to get along with and has a great sense of humor and always the gentleman. More
From the test drive to the big red bow on top of my car our experience at Superior Lexus was top-notch. I have had the pleasure of driving a Lexus and now I have my very own! I also love the follow-up from our experience at Superior Lexus was top-notch. I have had the pleasure of driving a Lexus and now I have my very own! I also love the follow-up from Lance and Julie. They have made my experience very memorable and I would recommend them for sure to family and friends! More
The staff at Superior Lexus North made buying our first Lexus the best experience we have ever had purchasing a new car. Dustin's no pressure salesmanship sealed the deal. Lexus the best experience we have ever had purchasing a new car. Dustin's no pressure salesmanship sealed the deal. More