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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
611 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 611 reviews

January 25, 2013

From the moment I called the dealership and spoke with Julie Shaw, to meeting with Cory Goff and Heather Marzan and finally Michael Arnone, I felt respected and valued as a customer. I felt like they were More

by juliamcdowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Heather Marzan
Feb 01, 2013 -

Hendrick Lexus Kansas City North responded

We are glad that you received the attention you deserve! We know that you will continue to love your RX! Thank you again for choosing Superior Lexus North in Kansas City!

January 23, 2013

We started looking at vehicles at Reliable in Springfield. They didn't really act like they wanted to work with us or make a deal. We drove from Springfield to Kansas City. From the very begin More

by sawaggoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Steve Keltner, Jennifer Vinson
Feb 01, 2013 -

Hendrick Lexus Kansas City North responded

We are so excited to have you as a part of the Superior family! Our goal is to exceed expectations and it sounds like we did just that! Thank you for choosing Superior Lexus North in Kansas City!

January 16, 2013

Orlando kept us in the loop of the status of the Truck while we were out of town. We really appreciated knowing it was still available so that we could swing by directly from the airport. Dustin greeted u More

by JovanNieves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Orlando Matos, Dustin Nelson
Jan 17, 2013 -

Hendrick Lexus Kansas City North responded

GREAT Review! We really appreciate you taking the time to share your experience! Communication with our customers is very important and we are very glad we were able to keep you informed at all times! Thank you for choosing Superior Lexus North in Kansas City! Congratulations on your new Truck!!

January 15, 2013

I have been working with Dan for the last year trying to find that "perfect" used car. Knowing how picky I am about my vehicles, Dan was very patient and always kept me in mind when a vehicle would come on More

by sshock2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cundiff
Jan 17, 2013 -

Hendrick Lexus Kansas City North responded

Thank you so much for sharing this experience!! At Superior Lexus North in Kansas City we really try to put the customers needs first! It sounds like Dan did just that by making sure we found you the perfect vehicle for YOU!! Congratulations on you new vehicle! We really appreciate allowing us to assist you in your search!

January 14, 2013

I brought my car in for a rattle that had lasted for years and a dealer in Minnesota was unable to solve. I was impressed with the promptness that a mechanic went for a ride with me and his recommendati More

by KensLexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strode
Jan 14, 2013 -

Hendrick Lexus Kansas City North responded

WOW!! We are so excited that we exceeded your expectations! Thank your for taking the time to share your experience. We really appreciate you choosing Superior Lexus North in Kansas City! We are looking forward to exceeding your expectations in the future!

December 31, 2012

Very professional. All are friendly and work at getting you the best deal possible. I have been with Superior for my last few vehicles and will continue. More

by susan.d.baier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Steve Keltner
Jan 03, 2013 -

Hendrick Lexus Kansas City North responded

AWESOME!! We are so excited to have you as a loyal part of our Lexus family! We really appreciate you taking the time to share your experience and choosing Superior Lexus North in Kansas City!

December 23, 2012

This was our 5th Lexus from this dealership. The dealership always works with us when we're ready for a new car and the service is great! More

by gebowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Lance Swenson, Kathy Groenenboom
Dec 24, 2012 -

Hendrick Lexus Kansas City North responded

WOW!! Great Review! Thank you for taking the time to share you continued loyalty to Superior Lexus North in Kansas City! We look forward to continue to exceed your expectations!

December 22, 2012

I've used this dealership since 2002, I have never had a bad experience, they are always courteous, helpful and try very hard to get you what you want and need. I can't say enough about Jack Briggs, he is More

by kanders54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2012 -

Hendrick Lexus Kansas City North responded

Awesome review!! Thank you for taking the time to share your experience! We really appreciate your continued loyalty to Superior Lexus North in Kansas City! Thanks again!

December 21, 2012

From the test drive to the big red bow on top of my car our experience at Superior Lexus was top-notch. I have had the pleasure of driving a Lexus and now I have my very own! I also love the follow-up from More

by RaelynWhitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raelyn Whitney, Lance Swenson
Dec 21, 2012 -

Hendrick Lexus Kansas City North responded

Awesome!! We are so happy that you had such a great experience at Superior Lexus North in Kansas City! Thank you for taking the time to share your experience and Congratulations on your new vehicle!

December 20, 2012

The staff at Superior Lexus North made buying our first Lexus the best experience we have ever had purchasing a new car. Dustin's no pressure salesmanship sealed the deal. More

by brendaldavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Kathy Groenenboom, Dustin Nelson
Dec 21, 2012 -

Hendrick Lexus Kansas City North responded

WOW!! Thank you for sharing your experience and we are so happy that you can say it was the best ever! We appreciate you choosing Superior Lexus North to assist you with your vehicle purchase.

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