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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
611 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 611 reviews

May 05, 2012

This dealership has exceptional customer service and is very knowledgeable of their product. From the relaxed atmosphere to the excellent hospitality, a great overall experience! More

by cfugat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Kathy Groenenboom
May 07, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for taking the time to offer your experience working with our dealership! We certainly can't complain about five stars! Thank you for choosing Superior Lexus North, and we hope to work with you again in the future!

May 03, 2012

I would first like to state that the overall experience at Superior Lexus North was Outstanding. Every SLN Associate was genuinely welcoming making my purchasing experience comfortable. I truly like how no More

by markroby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
May 07, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your great review Mark. It's always reassuring when a customer takes notice of the small things we do to ensure the overall experience is top notch. We are glad we were able to make a great impression, and certainly look forward to working with you again when you are ready to purchase your next Lexus!

May 02, 2012

Sharon Hakel-Hatton (wife) and I would simply say "our purchasing/trade-in experience far exceeded our expectations. In addition, to the quality experience I call "top self", because several dealers More

by rhatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Casey Goff, Michael Arnone, Heather Marzan, Kathy Groenenboom
May 03, 2012 -

Hendrick Lexus Kansas City North responded

WOW. Richard and Sharon, we appreciate your incredible review. Customers like yourselves are a true value for any business to have, and you were a genuine pleasure to work with. We would welcome the opportunity to work with you again, and promise to provide the same quality of service to any family and friends you may direct our way. Thank you for your business again!

April 24, 2012

This wsa the second vehicle I have purchased within 6 months at the dealership. Both experiences were absolutely fantastic. Very professional, courteous and efficient. The delivery process is very imp More

by TODDLYLE77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Steve Keltner, Kathy Groenenboom
May 01, 2012 -

Hendrick Lexus Kansas City North responded

Thank you so much Todd! It's not often that we are able to work with the same customer twice in a six month period. We are thankful for your repeat visit, and even more glad to hear that we lived up to your previous experience a second time! Perhaps we'll see you in another six months. :)Thank you for your feedback!

April 17, 2012

Had a great experience with Superior Lexus North. It was nice driving in and not being confronted by a pushy salesman. Tarek was polite, informative AND let us have our space to make a decision. Everyone More

by kuhawks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Kathy Groenenboom
Apr 20, 2012 -

Hendrick Lexus Kansas City North responded

Five stars sounds pretty good to us! Thank you for your great review, and we're happy to hear that we could effective, as well as efficient! We appreciate your business and hope to work with you again in the future!

April 17, 2012

Dan and Mike did a great job of getting us in and out of the dealership in a quick and efficient manner. I arrived at the dealership about 5:30 after work and was home by 6:30. My wife drove off in her no More

by mnichols2
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Daniel Cundiff, Kathy Groenenboom
April 11, 2012

We have purchased two cars through Jack Briggs at Superior Lexus North. Each experience has been completely satisfactory and we have been very happy with both cars. We would certainly go to him in th More

by maryann5408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Kathy Groenenboom
Apr 13, 2012 -

Hendrick Lexus Kansas City North responded

WOW! That's what we call a great review! Loyal customers such as yourself are truly valuable and we certainly appreciate that you took the time to share your feedback. Thank you for your recommendations and Jack looks forward to working with you again when you are ready for your third vehicle. :)

April 11, 2012

Came in for service on my 09 RX350, Left with a new 2012 RX 350. Great people to work with enjoyed the experience and look forward to my next Lexus from Lexus north. More

by argos123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kathy Groenenboom
Apr 13, 2012 -

Hendrick Lexus Kansas City North responded

We thank you for your five star review! Your loyalty and outstanding feedback are much appreciated. We were glad to work with you again on the 2012 RX, and look forward to seeing you again in the service drive!

April 07, 2012

This was a great car buying experience!! The "no-hassle", "no-pressure" approach by Jack was a relief for us. We enjoyed working with him and will definitely be repeat customers. Thanks for wo More

by dcjames1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone
Apr 09, 2012 -

Hendrick Lexus Kansas City North responded

Thank you so much for taking the time to offer your feedback regarding your experience with Superior Lexus North. We are happy to hear that the experience was exactly what you were looking for! We look forward to the opportunity to work with you again in the future!

March 29, 2012

We feel everyone at this dealership is very knowledgable, courteous, and customer-service oriented. They want to make sure we have all our questions answered. We look forward to a continued business relati More

by lindacurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Steve Keltner, Heather Marzan
Apr 09, 2012 -

Hendrick Lexus Kansas City North responded

We want to thank you for your five star review Linda! It's wonderful to hear that you felt at ease while working with our staff. We were glad to help, and hope to work with you again in the future! Enjoy your new vehicle!

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