
Hendrick Lexus Kansas City North
Kansas City, MO
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This dealership has exceptional customer service and is very knowledgeable of their product. From the relaxed atmosphere to the excellent hospitality, a great overall experience! very knowledgeable of their product. From the relaxed atmosphere to the excellent hospitality, a great overall experience! More
I would first like to state that the overall experience at Superior Lexus North was Outstanding. Every SLN Associate was genuinely welcoming making my purchasing experience comfortable. I truly like how no at Superior Lexus North was Outstanding. Every SLN Associate was genuinely welcoming making my purchasing experience comfortable. I truly like how no one made me feel rushed. My Sales Associate took the time to really explain to me, a first time Lexus owner, all the feautures and safety attributes, even synching my garage door opener to my Lexus. Fantastic service overall. After the purchase, I felt like buying another Lexus right away from SLN, however I am happy with the one I bought. Thanks SLN and thank you Dennis DeGoosh for making the buying experience, Most Excellent! More
Sharon Hakel-Hatton (wife) and I would simply say "our purchasing/trade-in experience far exceeded our expectations. In addition, to the quality experience I call "top self", because several dealers "our purchasing/trade-in experience far exceeded our expectations. In addition, to the quality experience I call "top self", because several dealers in our country fall short in customer service. Superior Lexus North (SLN) is "spot-on"!! The most successful persons in this world are those whom live by this mind-set, "discovery comes from the prepared mind". We WILL, with no hesitation give SLN our best recommendation, when dealing with a Lexus dealership. The most successful dealerships, live their mission with quality staff, SLN has mastered that in spades. That is better possible due to your products; they are without question the best value in America, and around the world. Richard (Dick) Hatton Ashland, NE PS: Hire more sales persons like Heather Marzan and sales managers like Casey Goff. Talent is not taught, it is imbodied. More
This wsa the second vehicle I have purchased within 6 months at the dealership. Both experiences were absolutely fantastic. Very professional, courteous and efficient. The delivery process is very imp months at the dealership. Both experiences were absolutely fantastic. Very professional, courteous and efficient. The delivery process is very impressive and Kathy is a wonderful resource at the dealership. Steve is extremely knowledgable on the Lexus offerings and works very hard to get the deal completed. I will definitely be back for future vehicle purchases!! More
Had a great experience with Superior Lexus North. It was nice driving in and not being confronted by a pushy salesman. Tarek was polite, informative AND let us have our space to make a decision. Everyone nice driving in and not being confronted by a pushy salesman. Tarek was polite, informative AND let us have our space to make a decision. Everyone we dealt with was great and I was in and out faster than any car purchase I have ever had. More
Dan and Mike did a great job of getting us in and out of the dealership in a quick and efficient manner. I arrived at the dealership about 5:30 after work and was home by 6:30. My wife drove off in her no the dealership in a quick and efficient manner. I arrived at the dealership about 5:30 after work and was home by 6:30. My wife drove off in her now fourth RX350. Great job you guys and you know we'll be back in about 40,000 miles for the next one! More
We have purchased two cars through Jack Briggs at Superior Lexus North. Each experience has been completely satisfactory and we have been very happy with both cars. We would certainly go to him in th Superior Lexus North. Each experience has been completely satisfactory and we have been very happy with both cars. We would certainly go to him in the future, and recommend him to friends and/or family.The Lexus service is excellent. Kathy's instructions and orientation to the features of these cars is thorough and pleasant.Mike is efficient, speedy and ready to answer any questions. No complaints from these buyers! More
Came in for service on my 09 RX350, Left with a new 2012 RX 350. Great people to work with enjoyed the experience and look forward to my next Lexus from Lexus north. RX 350. Great people to work with enjoyed the experience and look forward to my next Lexus from Lexus north. More
This was a great car buying experience!! The "no-hassle", "no-pressure" approach by Jack was a relief for us. We enjoyed working with him and will definitely be repeat customers. Thanks for wo "no-hassle", "no-pressure" approach by Jack was a relief for us. We enjoyed working with him and will definitely be repeat customers. Thanks for working with us!! More
We feel everyone at this dealership is very knowledgable, courteous, and customer-service oriented. They want to make sure we have all our questions answered. We look forward to a continued business relati courteous, and customer-service oriented. They want to make sure we have all our questions answered. We look forward to a continued business relationship. More