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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
611 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 611 reviews

March 29, 2012

I was looking for a used auto for my grandson. They had one that fit our needs. Dealership was friendly and open. It worked out well for both of us. More

by crbice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Steve Keltner
Mar 29, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your great review! We are glad that we were able to help out in finding a vehicle suitable for your grandson! Thank you for choosing Superior Lexus North, and thank you for sharing your experience!

March 26, 2012

Pleasantly surprised with trading my RX in for a new model- came in for an oil change, & thanks to talking with Julie Shaw & indicating perhaps an interest to her, had a great experience with Tarek Jeba More

by salindquist7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Kathy Groenenboom
Mar 27, 2012 -

Hendrick Lexus Kansas City North responded

WOW! What an amazing five star review! Thank you so much for offering you thoughts regarding your experience, from start to finish. We are happy to hear that you enjoyed your time spent with Superior Lexus North!

March 21, 2012

We have purchased many new cars, but this was by far the best experience we have ever had. Lance is the most knowledgeable, courteous and honest sales representative we have purchased a car from. Kathy th More

by melsigrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Lance Swenson, Kathy Groenenboom
Mar 22, 2012 -

Hendrick Lexus Kansas City North responded

We are thrilled to see your five star review! To know that we have surpassed your experiences with any other dealership means a great deal to our team. It's great to know that our efforts really make a difference. Thank you for your business, and enjoy your new car!

March 19, 2012

Wonderful experience from beginning to end. We were able to test drive the cars that we were interested in and found one that we knew would fit our needs. Everyone at the dealership was professional and fr More

by shawdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh Kathy Groenenboom, Dennis DeGoosh, Kathy Groenenboom
Mar 20, 2012 -

Hendrick Lexus Kansas City North responded

We appreciate your five star review! Thanks for letting us know that you felt very well taken care of by Dennis and the rest of the staff. Enjoy your new car, and we look forward to working with you again in the future!

March 09, 2012

This is the second car we bought from this dealership and we are always impressed with their exceptional customer service. We would like to thank Heather,Steve, Kathy and Michael for helping us this time. More

by 15128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather , Steve, Kathy, Michael, Michael Arnone, Steve Keltner, Heather Marzan, Kathy Groenenboom
Mar 09, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your five star review, as well as your loyalty to Superior Lexus North! Our loyal customers know better than anyone what to expect from our dealership, and we are glad that we could provide exceptional service on each occasion you have worked with us! Thank you again!

March 08, 2012

Dennis is the reason we purchased our 2007 Lexus RX 350. We had just visited another dealership. The salesman was so pushy and inappropriate we left even though we liked the car. Just down the street, Lex More

by rugena.hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
Mar 09, 2012 -

Hendrick Lexus Kansas City North responded

When one of our sales consultants can make an impact like the one you have explained, it certainly deserves to be published for the world to see. We can't thank you enough for providing your feedback regarding your experience with Dennis Degoosh. He will be ready to assist you whenever you are ready to own your next Lexus!Thank you for your loyalty!

February 21, 2012

I originally contacted Superior Lexus North about trading a car, and was put in contact with Robb Walter. I was very pleasantly surprised at how quickly Robb responded to my calls and emails (after having a More

by AJAE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robb Walter, Robb Walter
Feb 22, 2012 -

Hendrick Lexus Kansas City North responded

We are so glad to hear about your 5 star experience with Superior Lexus North! Robb enjoyed helping you find the perfect car, and is happy to hear that you enjoyed the process! We appreciate your business, and thank you for sharing your experience with us!

February 20, 2012

THe RX 350 AWD was the second car I've purchased from Superior Lexus North. I like the car better now than when I bought it. Both times I have been treated with great professionalism, respect, and cour More

by kath.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance, Lance Swenson
Feb 22, 2012 -

Hendrick Lexus Kansas City North responded

Another fantastic 5-star review! Such feedback from long-term customers is even more valuable, as that means we have achieved great results multiple times over. Thank you for your review, and your recommendation for Lance!

February 17, 2012

I just bought my RX 350 a little over a month ago. I have not had it serviced yet so did not rate quality of work. I know from friends that have their cars serviced here that I can expect great service More

by Rosemary R. E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
Feb 22, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your high recommendation of not only Superior Lexus North, but also Dennis DeGoosh! It's always great to hear that you truly enjoyed your experience with our sales consultant, and we appreciate your willingness to take the time to share your feedback with us!

February 15, 2012

Outstanding personnel, from sales to administrative to service. We have purchased several cars from this location and will continue. Lexus has a superior product. Thanks More

by coolhoov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Briggs, Kathy Groenenboom, John Strode, John Strode, Kathy Groenenboom
Feb 17, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your continued loyalty, as well as the five star review! You feedback is very important, especially as a repeat customer. To know that we have met or exceeded your expectations on more than one occasion is certainly great news!

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