
Hendrick Lexus Kansas City North
Kansas City, MO
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I was looking for a used auto for my grandson. They had one that fit our needs. Dealership was friendly and open. It worked out well for both of us. one that fit our needs. Dealership was friendly and open. It worked out well for both of us. More
Pleasantly surprised with trading my RX in for a new model- came in for an oil change, & thanks to talking with Julie Shaw & indicating perhaps an interest to her, had a great experience with Tarek Jeba model- came in for an oil change, & thanks to talking with Julie Shaw & indicating perhaps an interest to her, had a great experience with Tarek Jebali for our salesperson. Although this was our third RX, he pointed out enhancements we didn't know about & really helped educate us on all the "extras"...... very easy experience with no pressure involved. Dealership felt very relaxed overall- financing was easy, the delivery of the car & overview of the RX by Kathy Groenenboom was complete & to the point.This was our third car purchased from this dealership, & it definately was our best experience of the three. Great interaction with a staff that listened to what we wanted- thanks! More
We have purchased many new cars, but this was by far the best experience we have ever had. Lance is the most knowledgeable, courteous and honest sales representative we have purchased a car from. Kathy th best experience we have ever had. Lance is the most knowledgeable, courteous and honest sales representative we have purchased a car from. Kathy the delivery specialist did a super job showing us everything about our new car. Also thanks to Corey for being very knowledgeable and helpful. Everyone we talked to was polite and helpful. A great Car Dealership. More
Wonderful experience from beginning to end. We were able to test drive the cars that we were interested in and found one that we knew would fit our needs. Everyone at the dealership was professional and fr to test drive the cars that we were interested in and found one that we knew would fit our needs. Everyone at the dealership was professional and friendly. Thanks to Dennis and the rest for taking care of us! More
This is the second car we bought from this dealership and we are always impressed with their exceptional customer service. We would like to thank Heather,Steve, Kathy and Michael for helping us this time. we are always impressed with their exceptional customer service. We would like to thank Heather,Steve, Kathy and Michael for helping us this time. More
Dennis is the reason we purchased our 2007 Lexus RX 350. We had just visited another dealership. The salesman was so pushy and inappropriate we left even though we liked the car. Just down the street, Lex We had just visited another dealership. The salesman was so pushy and inappropriate we left even though we liked the car. Just down the street, Lexus was having a big sales event. Decided to stop in and "look" around. Dennis was friendly. Asked us all the right questions on what we wanted and liked in a vehicle. He helped us find what we could afford and liked. With Dennis' help, we felt comfortable with our decision. And, he didn't forget us after the sale. He checks with us regularly to see if we're still satisfied with the RX 350. We will buy our next Lexus from Dennis. More
I originally contacted Superior Lexus North about trading a car, and was put in contact with Robb Walter. I was very pleasantly surprised at how quickly Robb responded to my calls and emails (after having a a car, and was put in contact with Robb Walter. I was very pleasantly surprised at how quickly Robb responded to my calls and emails (after having an employee at another dealer not return my calls at all). After being in contact with Robb for a few days we decided to head to the dealership to see what options they had for a new car for us. We went with the intention of possibly having something shipped in from one of the 80 dealerships they work with, if we didn't find something perfect there. We ended up finding the perfect car at a fantastic price! Robb was such a huge help and an excellent contact for us, our friends/family, and we will absolutely use him for our future purchases! More
THe RX 350 AWD was the second car I've purchased from Superior Lexus North. I like the car better now than when I bought it. Both times I have been treated with great professionalism, respect, and cour Superior Lexus North. I like the car better now than when I bought it. Both times I have been treated with great professionalism, respect, and courtesy. Lance was easy to work with as he was respectful of my time and worked hard to see that I was comfortable with the car and deal we made. I have always been most pleased with the service at the dealership and really appreciate the pick-up and delivery service. It makes getting the car serviced hassle-free. I will continue to buy Lexus products and will use this dealership. More
I just bought my RX 350 a little over a month ago. I have not had it serviced yet so did not rate quality of work. I know from friends that have their cars serviced here that I can expect great service have not had it serviced yet so did not rate quality of work. I know from friends that have their cars serviced here that I can expect great service. I love, love, love my car and had a great experience using Dennis. I would highly recommend this dealership and Dennis. More
Outstanding personnel, from sales to administrative to service. We have purchased several cars from this location and will continue. Lexus has a superior product. Thanks service. We have purchased several cars from this location and will continue. Lexus has a superior product. Thanks More