
Hendrick Lexus Kansas City North
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 611 reviews
A very professional and enjoyable experience. Our salesman kept us informed as we looked for a certain vehicle. They make you feel very special there. salesman kept us informed as we looked for a certain vehicle. They make you feel very special there. More
This dealership has far exceeded any dealer I have ever dealt with before. There was never any pressure to buy NOW or make me feel like I was not important to them. Our Sales associate, Steve Keltner, wa dealt with before. There was never any pressure to buy NOW or make me feel like I was not important to them. Our Sales associate, Steve Keltner, was outstanding in explaining all the bell and whistles on the car. He even accompanied us to our home to get our beloved old Lexus we were trading in. We love our car and I took it on a road trip 2 days after delivery with no worries after the delivery specialist, Kathy, went through things clearly and concisely. Everything was above and beyond what one would expect from a sales associate and the dealership as a whole. More
I love my Lexus RX350!!! Lance was great to work with. I would recommend dealership and sales rep. Service group has done a great job working on my car too. would recommend dealership and sales rep. Service group has done a great job working on my car too. More
Superior Lexus always treats me as a number one customer. I know when I walk in the dealership, I will be greeted by friendly, professional staff who makes sure my satisfaction has been met. I know when I walk in the dealership, I will be greeted by friendly, professional staff who makes sure my satisfaction has been met. More
Body shop, service advisors and part department attitude and service are outstanding. Most recent experience was with Ruth in the body shop and part department. Ruth in the shop offered two repair op and service are outstanding. Most recent experience was with Ruth in the body shop and part department. Ruth in the shop offered two repair options and cost points. After receiving three estimates from different shop I selected the dealer for the repair. More
As my wife says, "This car just makes me smile"! Wonderful dealership experience, salesman very easy to work with, great deal ... so good , we bought two!! smile"! Wonderful dealership experience, salesman very easy to work with, great deal ... so good , we bought two!! More
The staff is friendly and professional. The service is excellent. They explain what they were doing and why. The dealership facilities are clean and classy but not overstated. I have had multiple dealings excellent. They explain what they were doing and why. The dealership facilities are clean and classy but not overstated. I have had multiple dealings with Dennis DeGoosh and Casey Goff and they make it their business to know my style and what I want before I want it which makes for a pretty streamlined transaction. I live 175 miles from the dealership and don't think twice about where I will buy my next Lexus. More
I had a very pleasant experience in buying my new car. It is a lengthy process but it was handled as "painless" as possible. I worked with the sales manager and Kathy who went over all of the car's featu It is a lengthy process but it was handled as "painless" as possible. I worked with the sales manager and Kathy who went over all of the car's features was great. I have no complaints at all. More
Superior Lexus North provided a great experience during the purchase of our 2012 Lexus RX 350. Heather made sure that we understood all of the options available for the RX and helped us get the car we wan the purchase of our 2012 Lexus RX 350. Heather made sure that we understood all of the options available for the RX and helped us get the car we wanted as far as colors and options. She was great at keeping us informed on the delivery date and worked with us on scheduling the new car delivery appointment. She was very knowledgeable and great to work with - I would highly recommend her to anyone else looking to purchase from Superior Lexus North. More
We found the service at Superior Lexus North leaps and bounds ahead of the competition. We were quite impressed with their customer service long before we decided to buy a vehicle. We were more interested bounds ahead of the competition. We were quite impressed with their customer service long before we decided to buy a vehicle. We were more interested in the technical/mechanical aspects of a vehicle than anything else. Dan was our salesman. His knowledge and experience were very beneficial to us. He was just as helpful and thorough in answering our technical questions about the other vehicle brands on the lot as he was about Lexus. Since purchasing the vehicle, we can honestly say that the entire team at Superior Lexus North is AMAZING. We look forward to doing business with them again in the future. More