Hendrick Lexus Kansas City North

When I decided to look at new cars, I ran into Abbey Whitney, whom I have known for many years and who works at the North dealership, and she spoke so enthusiastically about the people and great service Whitney, whom I have known for many years and who works at the North dealership, and she spoke so enthusiastically about the people and great service they had, that I decided to test drive a car there. I bought my first Lexus from Robb Walter at the South dealership (which is actually closer to where I live) and remembered that he had moved to the North dealership. It was a pleasant experience working with Robb the first time and he kept in touch over the years, so I contacted him and set up a test drive in a new RX 350. Needless to say, I ended up buying the car!! Everyone at the dealership was very friendly and made the process as effortless as possible. Special kudos to Abbey for convincing me to go there in the first place and to Robb for making the buying process relatively painless!! More

The quality of service I received at this dealership and with salesperson Steve was in a phase, "AWESOME". I am an educator and aware of the need to serve our consumers with respect and care. I received s with salesperson Steve was in a phase, "AWESOME". I am an educator and aware of the need to serve our consumers with respect and care. I received service totally beyond my expectations. Truely amazying! More

From start to finish I was very happy with the sale process. Tarek and Michael took some extra steps that I am very grateful for. I enjoyed my experience and would recommend this dealership to anyone process. Tarek and Michael took some extra steps that I am very grateful for. I enjoyed my experience and would recommend this dealership to anyone!!! More

Way better experience than other dealers in the area -- especially Superior Lexus South. The team was personable, reasonable, and easy to work with. That's what a car buying experience should be! especially Superior Lexus South. The team was personable, reasonable, and easy to work with. That's what a car buying experience should be! Thanks to Jack & Team! - Joseph & Heidi More

The people I worked with at Superior North were exceptional. They were very helpful and it was a very pleasant experience. Heather Marzan, Jack Briggs and Julie Shaw were great to work with and I exceptional. They were very helpful and it was a very pleasant experience. Heather Marzan, Jack Briggs and Julie Shaw were great to work with and I would recommend them to friends and family. More

Superior Lexus North treats a costumer with respect and honesty. They go out of their way to be friendly, cooperative and supportive. This is the third Lexus I have purchased from this specific dealership honesty. They go out of their way to be friendly, cooperative and supportive. This is the third Lexus I have purchased from this specific dealership and will always rank them above and beyond. More

This is the second car that I've bought with Daniel Cundiff. I looked around at other dealers but I always ended up here working with Daniel. Daniel always remembers my name after the sale and keeps Cundiff. I looked around at other dealers but I always ended up here working with Daniel. Daniel always remembers my name after the sale and keeps in mind what I want. He doesn't pressure you into something he doesn't think is a good fit. Its refreshing to have someone think about you and not just the sale. He listens and is a truly amazing person. The rest of the support staff at the dealership compliment Daniel and allow him to do his job. I'm very happy with my new purchase and once again Daniel found me something that I wanted! Paul V Liberty, MO More

I want to complement two individuals in your organization for their help in my purchase of a 2013 SL 550. I was having my SC 430 serviced at your Lexus North location in Kansas City, Missouri, and was lamen for their help in my purchase of a 2013 SL 550. I was having my SC 430 serviced at your Lexus North location in Kansas City, Missouri, and was lamenting to your service manager that I had been very happy with the Lexus, but at 100,000 miles it was time to trade. I told him unfortunately I wanted a Mercedes, but was going to have to buy it in Naples, Florida, since the local Mercedes (not yours) dealership was difficult to deal with. A Lexus sales consultant, Dennis DeGoosh, overheard my conversation and at first tried to sell me on the new Lexus, but eventually offered to actually help me get what I wanted from 983 miles away. He also was willing to take the trade on my car, amazing. I told him, he had to personally stay involved in this complicated of a transaction, if we were going to complete the deal. He did. He contacted Scott Anderson at your Charlotte dealership. The second problem would be that this was January and the 2013's weren't available until May. Scott collected the available information and we cut a deal on a car that I had never seen in person for delivery three months later. VERY UNUSUAL AT LEAST FOR ME. The Mercedes was delivered yesterday in Kansas City and it in a word, is an AMAZING car. I love it. Special thanks also goes to Gene Ivey, Sundance Transport Inc. for the extra care and quick service he gave the car on the way to Kansas City from Charlotte. I have been in the retail business for 45 years. Truly, Dennis DeGoosh, Scott Anderson and Gene Ivey are to be commended for their efforts. They are the kind of people I would like to have working for my company. More

We had a great experience, the people at Superior Lexus are very friendly and professional. We especially loved the "delivery room" experience - what a great way to send new owners off with their new car. are very friendly and professional. We especially loved the "delivery room" experience - what a great way to send new owners off with their new car. More

We had a great experience trading our 08 Hybrid 400H on 13 Hybrid 450. We were able to work out a deal that we all could come out feeling good about. The Delivery of our new vehicle by Kathy Groenenboom 13 Hybrid 450. We were able to work out a deal that we all could come out feeling good about. The Delivery of our new vehicle by Kathy Groenenboom was very informative she is very knowledgeable about every aspect of our new Hybrid! More