Hendrick Lexus Kansas City North

I took my IS300 to Superior North after a misdiagnosis and poor repair at another Lexus dealership. Rob Ramsey listened to all details of the car history and provided solid advise in an objective, conc and poor repair at another Lexus dealership. Rob Ramsey listened to all details of the car history and provided solid advise in an objective, concerned and friendly manner. The IS was repaired correctly. I was kept informed every step of the way. The Tech made sure that I understood every step and gave me several options for repair. Steve went above and beyond to make sure that that the car was returned to me in as good as new condition. He worked with other family members when I was not available. Paco in parts knew my name and the history of the car. He did everything possible to make sure that the parts order was correct. He was friendly and knowledgeable through the entire process. Superior is a well oiled machine. It was evident that all parts of the dealership communicate well with each other. Other members of the staff that I met through the process were curtious and helpful. I was confident through the entire process that my car was in good hands. More

All of the staff at Superior Lexus North went out of their way to help me choose and purchase a car. They listened to me and considered my almost conflicting set of preferences and helped me to focus on their way to help me choose and purchase a car. They listened to me and considered my almost conflicting set of preferences and helped me to focus on the critical elements before recommending some options. The test drive route was modified to include driving conditions to test the performance of the vehicle for these critical elements, thus allowing me to confidently decide on a car to buy. I would highly recommend Superior Lexus North to anyone who is thinking about purchasing a new or used vehicle. More

A very professional and enjoyable experience. Our salesman kept us informed as we looked for a certain vehicle. They make you feel very special there. salesman kept us informed as we looked for a certain vehicle. They make you feel very special there. More

This dealership has far exceeded any dealer I have ever dealt with before. There was never any pressure to buy NOW or make me feel like I was not important to them. Our Sales associate, Steve Keltner, wa dealt with before. There was never any pressure to buy NOW or make me feel like I was not important to them. Our Sales associate, Steve Keltner, was outstanding in explaining all the bell and whistles on the car. He even accompanied us to our home to get our beloved old Lexus we were trading in. We love our car and I took it on a road trip 2 days after delivery with no worries after the delivery specialist, Kathy, went through things clearly and concisely. Everything was above and beyond what one would expect from a sales associate and the dealership as a whole. More

I love my Lexus RX350!!! Lance was great to work with. I would recommend dealership and sales rep. Service group has done a great job working on my car too. would recommend dealership and sales rep. Service group has done a great job working on my car too. More

Body shop, service advisors and part department attitude and service are outstanding. Most recent experience was with Ruth in the body shop and part department. Ruth in the shop offered two repair op and service are outstanding. Most recent experience was with Ruth in the body shop and part department. Ruth in the shop offered two repair options and cost points. After receiving three estimates from different shop I selected the dealer for the repair. More

Superior Lexus always treats me as a number one customer. I know when I walk in the dealership, I will be greeted by friendly, professional staff who makes sure my satisfaction has been met. I know when I walk in the dealership, I will be greeted by friendly, professional staff who makes sure my satisfaction has been met. More

As my wife says, "This car just makes me smile"! Wonderful dealership experience, salesman very easy to work with, great deal ... so good , we bought two!! smile"! Wonderful dealership experience, salesman very easy to work with, great deal ... so good , we bought two!! More

The staff is friendly and professional. The service is excellent. They explain what they were doing and why. The dealership facilities are clean and classy but not overstated. I have had multiple dealings excellent. They explain what they were doing and why. The dealership facilities are clean and classy but not overstated. I have had multiple dealings with Dennis DeGoosh and Casey Goff and they make it their business to know my style and what I want before I want it which makes for a pretty streamlined transaction. I live 175 miles from the dealership and don't think twice about where I will buy my next Lexus. More

I had a very pleasant experience in buying my new car. It is a lengthy process but it was handled as "painless" as possible. I worked with the sales manager and Kathy who went over all of the car's featu It is a lengthy process but it was handled as "painless" as possible. I worked with the sales manager and Kathy who went over all of the car's features was great. I have no complaints at all. More