Back

Hendrick Lexus Kansas City

Merriam, KS

5.0
1,077 Reviews

6935 W. Frontage Road

Merriam, KS

66203

Directions

By Type

Showing 1,077 reviews

November 17, 2025

They took good very care of us and I feel I got a good deal. More

by onetie99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John in Sales
November 16, 2025

Becky Voyles is excellent to work with. Good good good good good good good good More

by leeP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
November 11, 2025

Willy Steineger is a great customer service professional and provides the best service possible. I highly recommend him More

by jabrownforty4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 15, 2025 -

Hendrick Lexus Kansas City responded

Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

My service advisor Ramon Conway at Merriam Lexus is the reason I come to this location! He’s always professional, knowledgeable, and completely trustworthy. I know my car is in good hands every time I bri More

by jillejill7566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Conway
Nov 08, 2025 -

Hendrick Lexus Kansas City responded

Hello Jillejill7566, we appreciate you taking the time to leave us this feedback.

November 06, 2025

Top tier service at this place. One of the best dealerships I have ever been to. Excellent service and explanation of what service I needed. More

by pnelso22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Nov 08, 2025 -

Hendrick Lexus Kansas City responded

We do hope we can be of assistance in the future. Take care!

November 06, 2025

Becky Voyles always provides outstanding service. She and the rest of the service department staff are all extremely knowledgeable and professional. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Nov 08, 2025 -

Hendrick Lexus Kansas City responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Professional and personal service in servicing my car. Craig Rossman was invaluable throughout the whole process. More

by randylierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 06, 2025 -

Hendrick Lexus Kansas City responded

Randylierman, we're glad to hear you enjoyed your visit.

November 05, 2025

Very professional and explanation of service was great also. Nick Hernandez was very professional in explaining the process as this was my first visit to the dealership More

by dengardd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Nov 06, 2025 -

Hendrick Lexus Kansas City responded

We do hope we can be of assistance in the future. Take care!

November 05, 2025

Their customer service is very good. The service representative was prompt and thoughtful with his communication. The service was performed as promised. More

by Nvbrown3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Steineger
Nov 06, 2025 -

Hendrick Lexus Kansas City responded

If you have any further questions, please give us a call. We're always happy to help!

October 31, 2025

Found the car I wanted in great condition with low mileage and at a competitive price. I made my purchase remotely from Texas and the KC team did not disappoint. Good communication throughout the en More

by mdbauerrttelp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Oct 31, 2025 -

Hendrick Lexus Kansas City responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

1
...