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Hendrick Lexus Kansas City

Merriam, KS

5.0
990 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 990 reviews

July 11, 2025

Brian Veal is a model service advisor…thorough, knowledgeable, kind… exactly what a customer needs. More

by Robertsunell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
July 10, 2025

Most recent service at Hendrick Lexus was great. Service rep Brian Veal was prompt and professional. I was able to make a next day appointment and left with a fully serviced and sparkling clean car! More

by Conriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Consultant, Chetan “Cheeto” Sampat
Jul 13, 2025 -

Hendrick Lexus Kansas City responded

Conriley, we are glad we could help!

July 08, 2025

Brian Veal at Hendricks Lexus was very professional getting my car serviced there the other day. I would definitely recommend him. More

by Mrooney544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 13, 2025 -

Hendrick Lexus Kansas City responded

Hello Mrooney544, we appreciate you taking the time to leave us this feedback.

July 01, 2025

Harper was amazing, kind, patient and made the purchase of my new Lexus seamless and no pressure! Ra the business manager was amazing as well and was very understanding and patient. They all did an amazin More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harper
Jul 01, 2025 -

Hendrick Lexus Kansas City responded

Lisa, thank you for sharing your positive experience!

July 01, 2025

Worked with Nate and had a good experience. Had a few questions and he was very knowledgeable and helpful. Will recommend this dealership to friends and family! More

by John S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Jul 01, 2025 -

Hendrick Lexus Kansas City responded

John S, thank you for the high star rating!

June 30, 2025

Every time we are there for service, everything goes off without a hitch. Will keep coming back. More

by HESSJEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 02, 2025 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

June 30, 2025

Brian Veal is the absolute best! Hands down! Wouldn’t trust anyone else with my Lexus! More

by Gloria
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 01, 2025 -

Hendrick Lexus Kansas City responded

Gloria, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

June 30, 2025

I have had dealing with Hendrick for the past 10 or ore years. This past weekend I had the experience with Justice Austin who helped me with the purchase of my RX350. He displayed the Hendrick exemplary c More

by sjones2152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Austin, Sales and Shayla Bednar, Finance
Jul 01, 2025 -

Hendrick Lexus Kansas City responded

Sjones2152, thanks for your praise and kind comments about our team.

June 30, 2025

Brian Veal always goes above and beyond for my Lexus service! I will never work with anyone else! More

by Alexis
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 01, 2025 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

June 29, 2025

Brian Veal was thorough and he answered all of my questions. He also took the time to make sure that I was satisfied. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 02, 2025 -

Hendrick Lexus Kansas City responded

Hi Mark, thank you so much for your positive comments about Hendrick Lexus Kansas City!

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