Hendrick Lexus Kansas City
Merriam, KS
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Jen Tracy has been my service consultant since I purchased my vehicle. She is smart, dedicated and the utmost professional. I can always depend on Jen to make sure my car stays in peak condition. purchased my vehicle. She is smart, dedicated and the utmost professional. I can always depend on Jen to make sure my car stays in peak condition. More
This dealership has been good to me. The cars I have purchased have been great and the process has been smooth. My advisor, Brian Veal has taken good care of me during my maintenance vis The cars I have purchased have been great and the process has been smooth. My advisor, Brian Veal has taken good care of me during my maintenance visits. I would recommend Hendrick Lexus for anyone looking for a luxury vehicle and great service! More
In a world where customer satisfaction is of utmost importance, this dealership is #1. Our agent, Ramon Conway, was the very best! Ramon made sure we were not only satisfied, but happy with the pr importance, this dealership is #1. Our agent, Ramon Conway, was the very best! Ramon made sure we were not only satisfied, but happy with the process. He had a loaner vehicle ready and waiting for us when we arrived. Explanations excellent. Made certain we had no questions. Always smiling and having a cheerful attitude made our visit such a pleasant experience…none surpassed in our dealings at any business. The waiting area’s snacks were amazing. We will be back! Thank you to Ramon and Hendrick Lexus! More
Becky is the best! She's knowledgeable and efficient. She always does her best to take care of any problems and concerns I have. Goes above and beyond. She's knowledgeable and efficient. She always does her best to take care of any problems and concerns I have. Goes above and beyond. More
Brian Veal was awesome to work with! He was professional and explained what exactly needed to be completed on my car! Thank you Brian He was professional and explained what exactly needed to be completed on my car! Thank you Brian More
This place is the best! I drive in and someone is greeting me ( Adam M.)and asking what I need. Directed to a very welcoming waiting area where I can relax , catch up on wor I drive in and someone is greeting me ( Adam M.)and asking what I need. Directed to a very welcoming waiting area where I can relax , catch up on work and have a snack and a cup of coffee or drink. While I’m there, I’m sent a video explaining in detail what is being done with my car,by what tech( Wyatt) the condition of it and what would need to be done in the future. Any issues that I have questions about are addressed and explained to me so that I understand( Thankyou Joel M.!) I will definitely come back and highly recommend! More














