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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,175 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,175 reviews

March 24, 2026

I just purchased my 3rd vehicle rom Hendrick Lexus Kansas City They knock it out of the park every time More

by dwright4715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell
March 24, 2026

Jen Tracy has been my service consultant since I purchased my vehicle. She is smart, dedicated and the utmost professional. I can always depend on Jen to make sure my car stays in peak condition. More

by jbpoppie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
March 23, 2026

This dealership has been good to me. The cars I have purchased have been great and the process has been smooth. My advisor, Brian Veal has taken good care of me during my maintenance vis More

by Douglaswendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
March 22, 2026

In a world where customer satisfaction is of utmost importance, this dealership is #1. Our agent, Ramon Conway, was the very best! Ramon made sure we were not only satisfied, but happy with the pr More

by Happy customer
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
March 20, 2026

Becky is the best! She's knowledgeable and efficient. She always does her best to take care of any problems and concerns I have. Goes above and beyond. More

by cbrooks260
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
March 20, 2026

Outstanding Lexus-caliber service. In and out promptly, and even had lunch at Hendrick's expense while I waited! More

by dlevine22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot, but real polite
March 19, 2026

Car purchases and maintenance have been top notch. Each visit has been as scheduled and pleasant. More

by Douglaswendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
March 17, 2026

Excellent service. Brian V kept me well informed of progress and the work was completed when promised. More

by Hughm1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Mar 21, 2026 -

Hendrick Lexus Kansas City responded

Hughm1324, we are glad we could help!

March 16, 2026

Brian Veal was awesome to work with! He was professional and explained what exactly needed to be completed on my car! Thank you Brian More

by Megan Dodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Mar 21, 2026 -

Hendrick Lexus Kansas City responded

Megan Dodson, we're so glad that we were able to go above and beyond your expectations!

March 11, 2026

This place is the best! I drive in and someone is greeting me ( Adam M.)and asking what I need. Directed to a very welcoming waiting area where I can relax , catch up on wor More

by cillychilly.cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Mallett
Mar 13, 2026 -

Hendrick Lexus Kansas City responded

WOW What a review!! I'm so glad Adam & Joel took such great care of you:)

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