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Hendrick Lexus Kansas City

Merriam, KS

5.0
838 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 838 reviews

April 22, 2024

We had a GREAT experience with Ramon Conway throughout the service process. Ramon is never pushy at all and let US decide which route we wanted to take. The service process was smooth, and we drove away More

by Dr.Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Apr 25, 2024 -

Hendrick Lexus Kansas City responded

Dr.arnold, reviews like this give us motivation and help us ensure we provide high-quality care.

April 22, 2024

We had a great experience at Hendrick Lexus. Our service rep Ramon Conway was extremely helpful, knowledgeable, and attentive. We enjoyed the process and would highly recommend Ramon and Hendric More

by Amanda R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Apr 25, 2024 -

Hendrick Lexus Kansas City responded

Amanda R, thanks for your praise and kind comments about our team.

April 22, 2024

I took my vehicle in for routine services. Ramon Conway was my service consultant. He's always there to be sure that I am receiving the best customer care for my vehicle.I am a proud Lexus own More

by MikeWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Apr 25, 2024 -

Hendrick Lexus Kansas City responded

Hello Mikewilliams, we appreciate you taking the time to leave us this feedback.

April 18, 2024

If your looking to buy a car, Marco with Hendrick Lexus is your guy. Marco has been helping me and my family for years. Best service in town! Best value in town! More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Willie Rohan Alexai
Apr 23, 2024 -

Hendrick Lexus Kansas City responded

Hi Bill, we are very happy to have provided you with such a positive experience!

April 17, 2024

Adam is professional and very easy to work with. I appreciate his help every time I bring my vehicle in for service! More

by mikescott913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mrowinski
Apr 19, 2024 -

Hendrick Lexus Kansas City responded

Hello Mikescott913, thank you; we appreciate your feedback!

April 17, 2024

Very informative, friendly and fair. This is what we hoped for. We love our SUV and we loved our purchasing experience with Marco at Hendrick Lexus. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Brandon Anthony
Apr 19, 2024 -

Hendrick Lexus Kansas City responded

Bill, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 15, 2024

Great experience purchasing my Lexus US 250h, from the salesman (Joshua) to the delivery with DR T. This is my 7th Lexus, and the dealership makes a difference. More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Jimenez, Dr T, Chetan “Cheeto” Sampat
Apr 17, 2024 -

Hendrick Lexus Kansas City responded

Hello Don, we appreciate you taking the time to leave us this feedback.

April 12, 2024

I've enjoyed doing business here with Marco,both times I bought from them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new car. I will More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 14, 2024 -

Hendrick Lexus Kansas City responded

Bill, we are glad we could help!

April 11, 2024

I am new to the Lexus brand but Marco did it an outstanding job, very professional and welcoming With stile very enjoyed this buying experience. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 14, 2024 -

Hendrick Lexus Kansas City responded

Bill, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 11, 2024

New to the Lexus Brand we own in our family 9 German cars. Marco was outstanding, professional, very, very knowledgeable. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Brandon Scott Steve in technology
Apr 14, 2024 -

Hendrick Lexus Kansas City responded

Bill, thank you so much for the positive review!

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