Hendrick Lexus Kansas City

Excellent, courteous service staff. Very clean service waiting room. Good selection of snacks and coffee. Very clean service waiting room. Good selection of snacks and coffee. More

My service rep is outstanding! She is always right on top of what my car needs. The building is clean, has a nicely appointed waiting room with ample drinks and snacks as well as W She is always right on top of what my car needs. The building is clean, has a nicely appointed waiting room with ample drinks and snacks as well as WiFi and charging ports. There is even a kids room and a quiet work room for convenience. More

Brian Veal did an excellent job of handling my maintenance visit yesterday. I will recommend him to everyone maintenance visit yesterday. I will recommend him to everyone More

Hendrick Sales, Service and Body Shop provided excellent service on the certified Lexus we bought. service on the certified Lexus we bought. More

Brian Veal has always been great to work with. He is diligent and fast to respond to my questions and concerns. He also keeps me updated about the work being performed to my vehicle. He is diligent and fast to respond to my questions and concerns. He also keeps me updated about the work being performed to my vehicle. More

We had made an appointment to see a representative about a new car. We arrived on time for our appointment, but our representative was busy helping a customer that was a walk-in. If anyone has seen the Sein a new car. We arrived on time for our appointment, but our representative was busy helping a customer that was a walk-in. If anyone has seen the Seinfeld episode where Jerry walks into the car rental place and they don't have a car for him, even though he had reserved a car......well, that's how we felt. We were handed off to another salesperson that was not familiar with our intentions. We were not pleased, but this salesperson did their best to accommodate us. We took a test drive and when we were done the original salesperson stepped in to help us. We settled on a vehicle and the rest of the process was handled very well. It had been some time since our last purchase of a new vehicle and the paper work was daunting, but the electronic desktop screen made the process so much easier. We love our new car and in the end, we are very pleased with the overall service at the dealership. More

Had a great car buying experience! My salesman Nate went above and beyond to ensure a smooth process. My salesman Nate went above and beyond to ensure a smooth process. More

Jen Tracy goes above and beyond when it comes to getting things done. She is a great asset to Hendrick. things done. She is a great asset to Hendrick. More

I can't say enough about Jen Tracy. She is professional, yet personal and always a pleasure to work with. She is professional, yet personal and always a pleasure to work with. More