Hendrick Lexus Kansas City

All encounters so far with this dealership have been top notch. We recently visited the Service Center for new car Protection Plan. Brian Veal was our Service Advisor who assisted us in a professional,knowl notch. We recently visited the Service Center for new car Protection Plan. Brian Veal was our Service Advisor who assisted us in a professional,knowledgable and friendly manner. Our car care was done in a very timely manner and we appreciated the loaner car while our car was serviced. This dealership has a great atmosphere! We feel welcomed and well taken care of. More

Jen Tracy has been my service advisor since 2018. She is the reason I keep going back there. Excellent customer service and knowledge. She is fantastic in every way! She is the reason I keep going back there. Excellent customer service and knowledge. She is fantastic in every way! More

Hendrick Lexus was a very professional, and I love the video that they showed of working on it. Everything was very clear what was being done and loved the fact that they probably a loan vehicle. video that they showed of working on it. Everything was very clear what was being done and loved the fact that they probably a loan vehicle. More

Brian Veal is a huge asset to your dealership. He’s great at his job and, more importantly, he’s a great human being. As long as we own a Lexus, Brian will be my service rep! He’s great at his job and, more importantly, he’s a great human being. As long as we own a Lexus, Brian will be my service rep! More

Dealership staff, sales and service, are over all friendly and courteous to me. Brian Veal has been an excellent Service Advisor. He is a great communicator and has expansive product knowledge. friendly and courteous to me. Brian Veal has been an excellent Service Advisor. He is a great communicator and has expansive product knowledge. More

Jen Tracy was absolutely fantastic to work with. This was my very first service appointment on my vehicle, and it truly was above and beyond my expectations. Not only did I receive timely updates on This was my very first service appointment on my vehicle, and it truly was above and beyond my expectations. Not only did I receive timely updates on the work being done, but Jen helped me with some additional random questions I had about specific features with the vehicle. More

Ramon Conway in Service department set us up with a beautiful loaner while our car was getting repaired . Ramon was very professional and also very helpful in making our entire situation comfortable. beautiful loaner while our car was getting repaired . Ramon was very professional and also very helpful in making our entire situation comfortable. Amazing experience all the way around. More

My service consultant Brian Veal has always done an excellent job of taking care of me and my car. He always is very professional, thorough and personable in arranging my service…Getting my car done qu excellent job of taking care of me and my car. He always is very professional, thorough and personable in arranging my service…Getting my car done quickly, helping me with a loaner when necessary and explaining everything that’s going on with my car and answering all my questions. More

I have been a customer for the last 10 years. I have always had exceptional service. I have always had exceptional service. More