Hendrick Lexus Kansas City

This was our first time getting our vehicle serviced at this dealership. As soon as we arrived, we met Mr. Brian Veal and he was very friendly and got us checked in. He explained the entire service process this dealership. As soon as we arrived, we met Mr. Brian Veal and he was very friendly and got us checked in. He explained the entire service process and had our loaner vehicle ready. He called throughout the process and let us know about the tires on our vehicle. He provided excellent customer service from start to finish. More

Fast service with my used Lexus. Helped me get service at Santa Fe Sound to correct my issues with speakers. Very courteous and helpful both times i visited Hendricks Lexus. Helped me get service at Santa Fe Sound to correct my issues with speakers. Very courteous and helpful both times i visited Hendricks Lexus. More

I think you take good care of customers. I just worry about the quality of tires you are selling. I only have 21,000 miles on my car. I have already replaced two tires for hitting a curb a I just worry about the quality of tires you are selling. I only have 21,000 miles on my car. I have already replaced two tires for hitting a curb and a nail. Now, they are already suggesting I replace the whole set for wear and tear. More

Brian Veal does a great job explaining my options, going to bat for me on warranty claims, and providing excellent service. Thank you, Brian! to bat for me on warranty claims, and providing excellent service. Thank you, Brian! More

Service call was easy to schedule. Inspection seemed very thorough and all our questions were answered. Willie was helpful, polite, friendly and knowledgeable. It’s a ways to go for se Inspection seemed very thorough and all our questions were answered. Willie was helpful, polite, friendly and knowledgeable. It’s a ways to go for service since we don’t live in KC but worth it. Thank you Willie. More

Excellent service from Brian Veal! We have purchased several vehicles from Hendricks Lexus and are never disappointed! We have purchased several vehicles from Hendricks Lexus and are never disappointed! More

This dealership is very efficient, friendly, and seems to care about their customers. Waiting room is great. Service consultant is the best care about their customers. Waiting room is great. Service consultant is the best More

Always professional and efficient. Brian Veal, as always, was wonderful. Work was efficient and fast. Brian Veal, as always, was wonderful. Work was efficient and fast. More

Craig and the service team are the best in KC. The main reason I'm on Lexus #15 The main reason I'm on Lexus #15 More

Brian and the rest of the crew are friendly and professional. He is very prompt with the advice and clearly communicates the needs of the vehicle. He is very knowledgeable of the Lexus vehicles. I professional. He is very prompt with the advice and clearly communicates the needs of the vehicle. He is very knowledgeable of the Lexus vehicles. I trust his advice. Chris is an excellent manager. More