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Hendrick Lexus Kansas City

Merriam, KS

5.0
969 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 969 reviews

April 28, 2023

This was our first time getting our vehicle serviced at this dealership. As soon as we arrived, we met Mr. Brian Veal and he was very friendly and got us checked in. He explained the entire service process More

by Shari A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 01, 2023 -

Hendrick Lexus Kansas City responded

Hi Shari A., thank you so much for your positive comments about Hendrick Lexus Kansas City!

April 27, 2023

Fast service with my used Lexus. Helped me get service at Santa Fe Sound to correct my issues with speakers. Very courteous and helpful both times i visited Hendricks Lexus. More

by Robertepfeiffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat, Reilly Jackson
May 01, 2023 -

Hendrick Lexus Kansas City responded

Thank you, and have a fantastic day!

May 01, 2023 -

Robertepfeiffer responded

Excellent Service. They have been very helpful each time I visit them.

April 27, 2023

I think you take good care of customers. I just worry about the quality of tires you are selling. I only have 21,000 miles on my car. I have already replaced two tires for hitting a curb a More

by annpeacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 01, 2023 -

Hendrick Lexus Kansas City responded

Thank you, and have a fantastic day!

April 27, 2023

Brian Veal does a great job explaining my options, going to bat for me on warranty claims, and providing excellent service. Thank you, Brian! More

by ckross7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, service
May 01, 2023 -

Hendrick Lexus Kansas City responded

Ckross7, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 27, 2023

Service call was easy to schedule. Inspection seemed very thorough and all our questions were answered. Willie was helpful, polite, friendly and knowledgeable. It’s a ways to go for se More

by Shu2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 01, 2023 -

Hendrick Lexus Kansas City responded

Shu2262, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 25, 2023

Excellent service from Brian Veal! We have purchased several vehicles from Hendricks Lexus and are never disappointed! More

by Debberz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 28, 2023 -

Hendrick Lexus Kansas City responded

Debberz, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 24, 2023

This dealership is very efficient, friendly, and seems to care about their customers. Waiting room is great. Service consultant is the best More

by Sjvalins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 26, 2023 -

Hendrick Lexus Kansas City responded

Hi Sjvalins, we are very happy to have provided you with such a positive experience!

April 23, 2023

Always professional and efficient. Brian Veal, as always, was wonderful. Work was efficient and fast. More

by conniegonterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat, Reilly Jackson
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Conniegonterman, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

April 21, 2023

Craig and the service team are the best in KC. The main reason I'm on Lexus #15 More

by rossmancr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Rossmancr88, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 20, 2023

Brian and the rest of the crew are friendly and professional. He is very prompt with the advice and clearly communicates the needs of the vehicle. He is very knowledgeable of the Lexus vehicles. I More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Five Star
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Calvin, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City!

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