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Hendrick Lexus Kansas City

Merriam, KS

5.0
844 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 844 reviews

August 19, 2022

Willie and Ed at Hendrick Lexus Kansas City were very helpful and professional. They helped me to resolve a car engine noice issue in no time. Hendrick Lexus KC is the place to go to get superb service f More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 24, 2022 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Ted, thanks for taking the time to leave a review.

August 17, 2022

Most professional, knowledgeable and courteous staff in the business. I've been a customer for 10 years and will stick with the Lexus brand on the strength of their excellent service. More

by Gethayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 19, 2022 -

Hendrick Lexus Kansas City responded

Gethayes, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2022

Very helpful. Identified the problem and addressed it. Especially enjoyed the video explaining and demonstrating the problem filmed by mechanic. More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 14, 2022 -

Hendrick Lexus Kansas City responded

Maggie, we are so happy to read such a great review about Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2022

Excellent service, very friendly and helpful. Got me in and out as promised. Thank you. More

by gscott1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Aug 14, 2022 -

Hendrick Lexus Kansas City responded

Gscott1012, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. We do hope we can be of assistance in the future. Take care!

August 09, 2022

Brian Veal is great to work with! He assists the team with detailing to make sure everything is beyond expectations. He always makes sure that I have a loaner vehicle which is neces More

by cahjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 12, 2022 -

Hendrick Lexus Kansas City responded

Cahjones, we are so happy to read such a great review about Hendrick Lexus Kansas City! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

My Service Consultant, William Steineger is professional and has always been enjoyable to work with. More

by janeelisewebb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Aug 12, 2022 -

Hendrick Lexus Kansas City responded

Janeelisewebb, we are so happy to read such a great review about Hendrick Lexus Kansas City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2022

Fast and easy transaction…No pressure atmosphere that made the wife and I relaxed for this car buying experience More

by Poolfire1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Alsadeq, Chetan “Cheeto” Sampat
Aug 12, 2022 -

Hendrick Lexus Kansas City responded

Poolfire1970, we are so happy to read such a great review about Hendrick Lexus Kansas City! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

Drove in without an appointment about 3:30 pm. Brian Veal immediately diagnosed the problem, fixed it and sent me on my way before 5:00! Brian is knowledgeable, efficient and friendly. More

by designsbylizabeth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Aug 06, 2022 -

Hendrick Lexus Kansas City responded

Designsbylizabeth1, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

August 01, 2022

Craig and the service team were very helpful and timely in replacing my recalled spoiler. They had a loaner car ready when I arrived and made the whole experience easy. More

by zachary.gove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Aug 03, 2022 -

Hendrick Lexus Kansas City responded

Zachary.gove, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2022

Anytime I need service for my Lexus, I come here. My go-to guy is Brian Veal! He is excellent, has lots of knowledge about the vehicles, and cares a lot about his customers! As a college student, it' More

by mgaurand17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 02, 2022 -

Hendrick Lexus Kansas City responded

Mgaurand17, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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