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Hendrick Lexus Kansas City

Merriam, KS

5.0
865 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 865 reviews

November 08, 2022

Willie Steineger, my service adviser is always very professional and knowledgeable and goes the extra mile to make sure I receive what I need. Excellent service! More

by agm1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger, service dept.
Nov 11, 2022 -

Hendrick Lexus Kansas City responded

Agm1212, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

November 02, 2022

I’ve been dealing with Hemdrix Lexus for over 10 years I am very satisfied with their sales and service people. More

by vguzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
Nov 04, 2022 -

Hendrick Lexus Kansas City responded

Vguzzo, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2022

Brian Veal does excellent work for his customers. Car was completed in timley manner as well More

by joseph.boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 04, 2022 -

Hendrick Lexus Kansas City responded

Joseph.boone, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

November 01, 2022

My experience with Hendrick Lexus Kansas City was wonderful. Alexai Dowell was a pleasure to work with and so understanding and kind. I recommend this dealership and Alexai. More

by Bgypjy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell
Nov 04, 2022 -

Hendrick Lexus Kansas City responded

Bgypjy, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2022

Nick H. in service always delivers a great experience. Thank again for the great service! More

by Tom Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Nov 02, 2022 -

Hendrick Lexus Kansas City responded

We can't wait to see you again, have a great day.

October 27, 2022

They don't try to rip you off, they are very straightforward and tell you what you need. A little pricey but it's always done right. More

by mssanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Oct 31, 2022 -

Hendrick Lexus Kansas City responded

Hi Mssanchez, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2022

I had the option to buy another type of car recently, but decided to stay with Lexus because I think the service department is GREAT! Craig Rossman is always friendly , timely and efficient. I am happy I hav More

by SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Oct 31, 2022 -

Hendrick Lexus Kansas City responded

Sd, we're glad to hear you enjoyed your visit.

October 24, 2022

Brian Veal is the best consultant. Lexus IS so lucky to have him. He goes above and beyond each time I need service. More

by hayley.hanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 29, 2022 -

Hendrick Lexus Kansas City responded

Hayley.hanson, we are glad we could help!

October 21, 2022

Hendricks Lexus has always been a trusting, caring dealership. The staff, from the front service person to the sales person to the service people, have all been courteous and taken great care of our More

by pjwetzel7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Shay Bates
Oct 21, 2022 -

pjwetzel7 responded

Hendrick Lexus Kansas City 5 out of 5 Stars Oct 21, 2022 pjwetzel7 Hendricks Lexus has always been a trusting, caring dealership. The staff, from the front service person to the sales person to the service people, have all been courteous and taken great care of our needs. On Thursday. I needed to get a new car due to a bad accident. I had anxiety about how I was going to cope. Mike Rodriguez was my sales person. He answered all my questions as well as my husband’s questions. There was no pressure and it all went how I needed it to go. Thank you Mike and the Lexus team!

October 21, 2022

I am so happy with my Lexus hybrid from Hendrick Lexus. Chris Ragan was great to work with - so knowledgeable and so nice! My car orientation with Dr T was very thorough. What a great experience! More

by EMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ragan, Dr T, Josh Rhodes
Oct 24, 2022 -

Hendrick Lexus Kansas City responded

Emd, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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