Hendrick Lexus Kansas City

I've bought 3 cars from Hendricks Lexus and the main reasons are that the quality and dependability of the cars and the service I receive are top notch. During my dealings with Hendricks, I typically l reasons are that the quality and dependability of the cars and the service I receive are top notch. During my dealings with Hendricks, I typically look to see if Willi Steineger is available to help me. His customer service is always excellent and I know the job will be done on time and correctly if he is involved. More

Willy was very polite and helpful I always have a awesome experience when going to Hendrick Lexus Kansas City in Merriam, Ks experience when going to Hendrick Lexus Kansas City in Merriam, Ks More

Hendrick serviced our car in a timely manner. As always, waiting was a pleasure in their wonderful waiting area. As always, waiting was a pleasure in their wonderful waiting area. More

Always a positive experience. I know exactly what’s gonna happen with the maintenance and repair of my vehicle. Brian Veal is the best.! I know exactly what’s gonna happen with the maintenance and repair of my vehicle. Brian Veal is the best.! More

Hello, my first experience with the dealership and it is excellent, worked with Brain Veal and he couldn’t have been any better ! excellent, worked with Brain Veal and he couldn’t have been any better ! More

Willie Steineger is absolutely awesome. He explained that if I don’t get my brake pads replaced, I may have my rotors replaced. Thank you! He explained that if I don’t get my brake pads replaced, I may have my rotors replaced. Thank you! More

Get my car serviced here regularly. Comfortable waiting area with a quiet room and snacks. Appreciate the videos sent by technician. Comfortable waiting area with a quiet room and snacks. Appreciate the videos sent by technician. More

Willie is the best! Always pleasant and helpful.will ask for him eveey time. Great guy! Always pleasant and helpful.will ask for him eveey time. Great guy! More

Best dealership. Super helpful. Mo Hasmic -best salesman! Dr T - amazing! All friendly. Service dept -great. Highly recommend Super helpful. Mo Hasmic -best salesman! Dr T - amazing! All friendly. Service dept -great. Highly recommend More

I purchased my Lexus RX350 2 years ago and Craig Rossman has been my service advisor. Part of the reason I purchased a Lexus was because of goods things I had heard about the service experience, i.e. clean has been my service advisor. Part of the reason I purchased a Lexus was because of goods things I had heard about the service experience, i.e. clean facilities, beautiful waiting room and great customer service. It's been a real pleasure to take my SUV for service and Craig is really the best. It's a great vehicle as I've had no problems with it, so it's just been in for its annual maintenance. The purchase experience at Hendrick Lexus Merriam was great and the service experience may even be better! Thank you Craig! More