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Hendrick Lexus Kansas City

Merriam, KS

5.0
969 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 969 reviews

March 11, 2023

Hello, my first experience with the dealership and it is excellent, worked with Brain Veal and he couldn’t have been any better ! More

by 4ashleyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Veal 5 stars
Mar 14, 2023 -

Hendrick Lexus Kansas City responded

Hello 4ashleyz, thank you; we appreciate your feedback!

March 09, 2023

Willie Steineger is absolutely awesome. He explained that if I don’t get my brake pads replaced, I may have my rotors replaced. Thank you! More

by Marilou_Spann
Recommend Dealer
Yes
Employees Worked With
Willie
Mar 12, 2023 -

Hendrick Lexus Kansas City responded

We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2023

Get my car serviced here regularly. Comfortable waiting area with a quiet room and snacks. Appreciate the videos sent by technician. More

by cintya.schweis
Recommend Dealer
Yes
Employees Worked With
Willie S
Mar 12, 2023 -

Hendrick Lexus Kansas City responded

Cintya.schweis, thank you for your kind words and this wonderful review!

March 09, 2023

Willie is the best! Always pleasant and helpful.will ask for him eveey time. Great guy! More

by Peri_1958
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie S
Mar 12, 2023 -

Hendrick Lexus Kansas City responded

We look forward to your next visit! Take care!

March 07, 2023

Best dealership. Super helpful. Mo Hasmic -best salesman! Dr T - amazing! All friendly. Service dept -great. Highly recommend More

by jenb0703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Hasmic
Mar 09, 2023 -

Hendrick Lexus Kansas City responded

Jenb0703, we're so glad that we were able to go above and beyond your expectations!

March 06, 2023

I purchased my Lexus RX350 2 years ago and Craig Rossman has been my service advisor. Part of the reason I purchased a Lexus was because of goods things I had heard about the service experience, i.e. clean More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Mar 08, 2023 -

Hendrick Lexus Kansas City responded

We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2023

The dealership (Hendrick Lexus) and service department (my good man Willie Steineger are an Excellent place to buy a car. If your're looking for a vehicle, you are sure to get one. They no so much abo More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat, Reilly Jackson
Mar 08, 2023 -

Hendrick Lexus Kansas City responded

Jean, we are glad we could help!

February 28, 2023

I have owned Lexus’ for a long time and Brian Veal is my favorite service consultant from all my years of being a Lexus owner. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Mar 03, 2023 -

Hendrick Lexus Kansas City responded

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 27, 2023

Always amazing service when I work with Brian Veal at Hendrick Lexus! He always goes above and beyond for me. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Mar 02, 2023 -

Hendrick Lexus Kansas City responded

Linda, we are so happy to read such a great review about Hendrick Lexus Kansas City! If you have any further questions, please don't hesitate to reach out!

February 27, 2023

Really have enjoyed the service experience at Hendrick Lexus! Brian Veal is a true professional always exceeds expectations! I always recommend Brian Veal and Hendricks Lexus to others. More

by Rodney D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Mar 02, 2023 -

Hendrick Lexus Kansas City responded

Rodney D, we are so happy to read such a great review about Hendrick Lexus Kansas City!

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