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Hendrick Lexus Kansas City

Overview Reviews (859) Inventory (172)

Hendrick Lexus Kansas City

Name: Hendrick Lexus Kansas City
Address: 6935 W. Frontage Road, Merriam, KS, 66203, US
Telephone: (855) 284-0945
Rating: 5

5.0

859 Reviews

6935 W. Frontage Road, Merriam, Kansas 66203

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Sales: (855) 284-0945

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Hendrick Lexus Kansas City

Merriam, KS

Overview

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5.0

859 Reviews

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6935 W. Frontage Road

Merriam, KS

66203

Directions

5.0

859 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (859) Inventory (172)

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customer service buying experience professional Brian helpful Veal Willie Craig

By Type

Showing 859 reviews

June 05, 2022

SERVICE VISIT

Willie always goes above and beyond to give me great service! I am 93 years old, it means a lot to have someone I can trust. service! I am 93 years old, it means a lot to have someone I can trust. More

by kansasjack

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Willie Steininger

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Jun 07, 2022 -

Hendrick Lexus Kansas City responded

Kansasjack, thank you for the high star rating! We can't wait to see you again, have a great day.

Helpful 0

June 04, 2022

SERVICE VISIT

I always have a great experience with the dealership. They are prompt and courteous when I arrive and strive to accommodate my requests. Yesterday I dealt with Craig Rossman and had another great experie They are prompt and courteous when I arrive and strive to accommodate my requests. Yesterday I dealt with Craig Rossman and had another great experience. Would definitely recommend him! More

by sleeper.excavating

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Craig Rossman

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Jun 06, 2022 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful 0

June 03, 2022

SALES VISIT - NEW

Willie Steineger, provided a great experience with my car service and was great with answering any service questions I had. service and was great with answering any service questions I had. More

by APM

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Willie Steineger

Report | Print

Jun 05, 2022 -

Hendrick Lexus Kansas City responded

Apm, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful 0

June 02, 2022

SERVICE VISIT

Willie Steineger: best service advisor of any dealership. Hendrick Lexus : Always the ultimate in service. Hendrick Lexus : Always the ultimate in service. More

by PETER.ROMERO

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Willie Steineger

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Jun 04, 2022 -

Hendrick Lexus Kansas City responded

Hello Peter.romero, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful 0

June 01, 2022

SERVICE VISIT

Our LX is Sort of Old, Lots of Miles if Truth be Told. We keep Hummin' and On Track, Willie, and Service, has Our Back! We keep Hummin' and On Track, Willie, and Service, has Our Back! More

by BGKC

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Willie Steineger

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Jun 03, 2022 -

Hendrick Lexus Kansas City responded

Bgkc, we are so happy to read such a great review about Hendrick Lexus Kansas City! We do hope we can be of assistance in the future. Take care!

Jun 03, 2022 -

BGKC responded

You always are and will be!!!!

Helpful 0

June 01, 2022

SERVICE VISIT

Willie has been our Service Consultant for several years. He provides outstanding customer service each and every time our cars are in for service. We own two Lexus vehicles and are elated to work with Willi He provides outstanding customer service each and every time our cars are in for service. We own two Lexus vehicles and are elated to work with Willie on a regular basis. Keep up the great work Willie! More

by etremaine

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Willie Steinegar

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Jun 03, 2022 -

Hendrick Lexus Kansas City responded

Etremaine, thank you for the high star rating! Until the next time we meet, take care!

Helpful 0

June 01, 2022

SERVICE VISIT

I always have been treated well with excellent service. Wally is an outstanding service agent. Wally is an outstanding service agent. More

by sshaw

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Wally Steineger

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Jun 03, 2022 -

Hendrick Lexus Kansas City responded

Hi Sshaw, thank you so much for your positive comments about Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful 0

May 31, 2022

SALES VISIT - NEW

I have been here many times. Adam has been a great resource in the Service department. Adam has been a great resource in the Service department. More

by Adam.mrowinski

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Adam

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Jun 02, 2022 -

Hendrick Lexus Kansas City responded

Adam.mrowinski, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful 0

May 30, 2022

SERVICE VISIT

Jen always takes good care of me! ! I appreciate being able to come in and not have to worry about anything…. Thanks! ! I appreciate being able to come in and not have to worry about anything…. Thanks! More

by gtown51

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jen Tracy

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May 31, 2022 -

gtown51 responded

Thanks Jen

Helpful 0

May 27, 2022

SERVICE VISIT

Easy, Fast, Professional, and friendly! My experience was amazing working with Ramon Conway with the service team! He kept me up to speed and gave me so much information. I will continue to My experience was amazing working with Ramon Conway with the service team! He kept me up to speed and gave me so much information. I will continue to work with him in the future as well! More

by MConway

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ramon Conway

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May 29, 2022 -

Hendrick Lexus Kansas City responded

Mconway, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Helpful 0

Hendrick Lexus Kansas City

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